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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I found I everything I wanted for a desk set for my Catholic Italian-American organization.
Next time I need any kind of flag, I'm coming here!
Only 4 stars & 9 for recommendations - I'd only give Jesus 4 stars, as He got the soles of His feet wet when he walked on water!
I realized I had ordered the wrong flag the minute I pushed send. I immediately contacted your customer
Service and in other words was told too bad. I explained I wanted the best flag not the one I ordered which
Was more expensive. I didn't cancel order was told that was too late.
I have been buying my flags from this company for years before I even established an account. I was highly disappointed with whole situation so I found another company that makes their flags in the USA and I have gone to them for my flags.
From the selection process to ordering was clean and clear. The products were available and shipped out in a timely manner. The received flags are proudly displayed at our Fire Station here in Bouse, AZ. Thank you!
It was easy and smooth. Super user friendly and quick delivery.
Finding WW2 veteran grave medallions can be difficult. The VA is usually out of them. Thank yiu so much. I'm placing them on 2 family member graves this spring.
Thank you
The items arrived a head of time which was great. Shopping online was easy. Quality products for the price. I purchased them for the camper, I will be happy when winter is over so they can be displayed outside. I like showing folks that I am proud to be American.
Don't know how the last 5 doomed civilizations did, but I think I rather this one more. Get to experience the greatest fabric cloth on my skin. Everything 5 stars when digital age
I found exactly what I needed at a very reasonable price. Shipping was prompt also.
Thank you so much! I have bookmarked your website for future referral. Blessings to you!
At first it was backordered however I asked them to not cancel the order. They followed my instructions and I had it within a month.
Very satisfied.
Satisfying. Fairly easy to navigate site and ordering was easy.
Always have had great service from US Flag Store. Quick delivery and easy ordering process
Good customer service, I had a question and they answered it quickly
This is the first time I ordered for us flags. I have nothing more to say.
I wanted to purchase a Super Tough Christian flag (4x6) but it wasn't available. I find the quality of our previous order unsatisfactory for durability and longevity, so I'm trying the Super Tough American flag. We'll have a usability test. The colors were bright and white was bright when we put it up. We'll watch over the next 6 months to see how it wears.
I appreciated seeing my previous order as it helped me remember sizes! Easy search to get to exactly what I was looking for. Quick and efficient! Thank you!
Visited store 9 years ago and remembered store name so I could buy flag when I needed one. Shopping experience was a straight forward experience. No problems.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

