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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Thanks for the awesome service. Thanks for the awesome service. Delivery was quick!
Flags are put together very cheaply. The first staple on the flag is always the first to let go! I have so many flags that I have to go back and fix because of the first staple.
Made in the USA
Thank goodness
I ordered from ETSY thinking it was made in America. When the box arrived it boldly said made in china. I rejected the order!
My flags arrived quickly and packaged very nicely to prevent injury. The quality was better than expected. I'll be ordering again from the United States Flag Store. Also had the best selection after hours of searching online. Highly recommend!
The order came and was quick to recieve but one of the eagles I bought for the top of the flagpole was broken in the box, the wing was cracked off. I'm not sure how fragile these things are but it was a bit depressing.
This is my second order and I am satisfied with the products and service.
Flag pole is excellent for the money. Would recommend. Would buy again.
My flags came on time when they said they would. Poles came before flags. Flags are a little bit bigger then they said but over all they are great for the price the store is a great store
I fly these 24/7 in Kansas wind and weather. I get 6 months out of them before replacing.
Great flags at great price. Fly them proud 24/7.
I was looking for long lasting flag that could hold up to higher winds. I have been satisfied so far.
It was very easy to order a Marine Corp flag and I was extremely happy with their service!
It was easy to order and is a quality product. It seems durable and looks great. Thank you.
No problems with my flag and delivery. I have used your products for years and appreciate the emails.
Easy to select my product, fast efficient checkout. Thank you!
Usually when purchasing items online you have difficulty somewhere, but everything went smoothly from ordering, shipment, delivery and item quality. No complaints; I would order from US Flag Store again!
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

