United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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Oklahoma
1 review
0 helpful votes
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Texas
April 7, 2024
Updated review

Thanks for the awesome service. Thanks for the awesome service. Delivery was quick!

Date of experience: March 28, 2024

Lo e fi ding your site
March 1, 2024
Previous review

Lo e fi ding your site

Date of experience: February 20, 2024
New York
2 reviews
0 helpful votes
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All good
April 6, 2024

You should have free shipping Everything was good I will order again

Date of experience: March 27, 2024
Ohio
1 review
0 helpful votes
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Got here in quickly.
April 5, 2024

This is the second time I have order and the flags are good.

Date of experience: March 26, 2024
Kansas
1 review
0 helpful votes
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Flags not good
April 5, 2024

Flags are put together very cheaply. The first staple on the flag is always the first to let go! I have so many flags that I have to go back and fix because of the first staple.

Date of experience: March 26, 2024
Pennsylvania
1 review
0 helpful votes
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Thanks
April 5, 2024

Was great working or ordering from your company. No problems!

Date of experience: March 26, 2024
Tennessee
1 review
0 helpful votes
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Made in the USA Thank goodness
April 4, 2024

Made in the USA
Thank goodness
I ordered from ETSY thinking it was made in America. When the box arrived it boldly said made in china. I rejected the order!

Date of experience: March 25, 2024
Nebraska
1 review
0 helpful votes
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Excellent service and quality!
April 4, 2024

My flags arrived quickly and packaged very nicely to prevent injury. The quality was better than expected. I'll be ordering again from the United States Flag Store. Also had the best selection after hours of searching online. Highly recommend!

Date of experience: March 25, 2024
Minnesota
1 review
1 helpful vote
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The order came and was quick to recieve but one of the eagles I bought for the top of the flagpole was broken in the box, the wing was cracked off. I'm not sure how fragile these things are but it was a bit depressing.

Date of experience: March 25, 2024
Washington
1 review
0 helpful votes
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Great
April 4, 2024

Web site was easy to use, flags were great, arrived in a timely manner,

Date of experience: March 25, 2024
North Dakota
1 review
0 helpful votes
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Good price
April 3, 2024

This is my second order and I am satisfied with the products and service.

Date of experience: March 24, 2024
Washington
2 reviews
0 helpful votes
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Excellent Value
April 3, 2024

Flag pole is excellent for the money. Would recommend. Would buy again.

Date of experience: March 24, 2024
New Hampshire
2 reviews
0 helpful votes
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My flags
April 3, 2024

My flags came on time when they said they would. Poles came before flags. Flags are a little bit bigger then they said but over all they are great for the price the store is a great store

Date of experience: March 24, 2024
Idaho
1 review
0 helpful votes
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FLAGS
April 3, 2024

Just what I ordered and speedy delivery. Thanks. They are up and flying...

Date of experience: March 24, 2024
Kansas
1 review
0 helpful votes
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Super super tough
April 3, 2024
Updated review

I fly these 24/7 in Kansas wind and weather. I get 6 months out of them before replacing.

Date of experience: March 23, 2024

Great flags at great price
June 12, 2020
Previous review

Great flags at great price. Fly them proud 24/7.

Date of experience: April 4, 2020
Indiana
1 review
0 helpful votes
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Yes, It still waves
April 1, 2024

I was looking for long lasting flag that could hold up to higher winds. I have been satisfied so far.

Date of experience: March 22, 2024
Pennsylvania
1 review
0 helpful votes
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It was very easy to order a Marine Corp flag and I was extremely happy with their service!

Date of experience: March 22, 2024
New York
1 review
0 helpful votes
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This is just what I wanted.
April 1, 2024

It was easy to order and is a quality product. It seems durable and looks great. Thank you.

Date of experience: March 22, 2024
Kentucky
1 review
0 helpful votes
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Great product and service.
April 1, 2024

No problems with my flag and delivery. I have used your products for years and appreciate the emails.

Date of experience: March 22, 2024
Mississippi
1 review
0 helpful votes
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Excellent service!
March 31, 2024

Easy to select my product, fast efficient checkout. Thank you!

Date of experience: March 21, 2024
California
1 review
0 helpful votes
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Usually when purchasing items online you have difficulty somewhere, but everything went smoothly from ordering, shipment, delivery and item quality. No complaints; I would order from US Flag Store again!

Date of experience: March 19, 2024

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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