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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Website was easy to use and find all that we were interested in. They offered products we didn't know they had and will keep that in mind. Once we got past the packaging of the pole itself, we were on our way to installation.
Good website; efficient and easy to use. I recommend them and plan to use them in the future.
Quick and easy. Website very navigable. Delivered promptly
I already sent in a response a while back…I don't feel a response should be judged on 50 characters
Only store we use for our flags.#####$€############$$$$
Got what I expected
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Good service came on the day you said it would. Well made flag will buy again.
Looked on line for flag stores, found this one and contacted your company. Picked out the flag I
Wanted ordered it and I am very satisfied with my choice. It took a little longer than I anticipated to get the flag but well worth the wait.
Great! Good quality merchandise. Fast service. They are now hanging at our county museum. Looking good there.
Good the web site was easy to go through to place an order
My Experience with your company has been all positive so far.
Customer Service and delivery were both really good!
Great quality military flags. Super happy with my purchase and would order again.
I got this to put into my Dad's shadow box. It looks great. One star did come unraveled by just one thread while I was trying to fold it, but it worked out fine.
Check the website! The most American item in our country is our flag. This company makes wire they are made in the USA
Found what I needed at lower cost than other sites.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

