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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Flags arrived safely, tags attached to flags "Made In The U.S.," and I'm hoping these flags will last longer than I purchased previously from other companies.
Great descriptions of each flag made it easy to decide which one worked best for our situation.
Reasonably priced. Arrived in good condition and on time.
Their flags have been good in the past but was considering changing suppliers until I confirmed that their flags are made in the USA
The address seemed to be an issue, but I overcame it.
Awesome as always! US Flag store has been my go to for our local Little League for the last 5 years. A++ service.
Or go to Flag store for our Little League. Thanks for always having everything we need and super fast delivery.
Fast easy online ordering. Great quality. Flag is heavy duty for outside use.
Simple and straightforward. I look forward to receiving my French flag.
Many years ago, purchased a 20 foot flag pole from you and have since then purchased all my flags from you. You have great, affordable pricing and quick shipping. Keep up the great work.
Their website is very easy to use. I never have any trouble placing an order.
Shopping was easy since I had ordered from your site before.
Order form is simple and easy to use. Thank you! Every order arrives as promised.
Was delivered fast, good quality except the thickness of the material one flag thicker than the other, and we all know thicker is better.
Can't beat the cost though.
Hoping this flag is what the stated item says. Live in a high wind area by lake Michigan so we'll see!
Update 4/15/24: I am so totally happy with this American flag. I have a bag if flags that are going to the American Legion for proper disposal, all are $20 or more flags purchased at various hardware stores and Walmart. For the cost of maybe 2 of those flags I now have a well made, durable flag that is holding up to the intense and sometimes severe weather that comes off of Lake Michigan.
Great experience and selection of flags and able to select the type of flag wanted.
Got it on time and so far so good. It is flying nicely and holding up well. Best part, made in the USA.
Thank you so much for the free shipping. I put flags on my husband, father, and father-in-law's graves year round. The flags were looking pretty sad.
Quick & easy transaction with great quality and choices. The multiple sizes and choice of materials is outstanding in addition to being reasonably priced.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

