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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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These are outstanding products with easy ordering and delivery. Delivery was ahead of schedule.
We thought "United States Flag Store" would sell only USA-made flags. We were sadly disappointed to discover these were made in China. We will NEVER purchase from this company again.
Why did prices double in 6 months? I find it hard to believe prices really went that far up on everything.
Excellent! Shopping was easy and quick service. Then a verification process, I appreciated.
I'm so disappointed, my flag is falling apart, the quality is terrible, it's not strong at all. Less than 30 day's in I've had to try and repair it twice, when I sew it in one place it just tears in another.
Very easy to navigate the website. God Bless U.S.A. Veterans from the Revolutionary War to today.
The woman I spoke to was very professional, informative and helpful.
Our group has been buying 12" x 18" flags to place on Veteran graves in our town for many years. Our Historic group places them on Veterans graves from the French and Indian Wars thru the Spanish American War. The flags last, even when placed deep in the woods.
Always quick and easy to place an order
How would I know the answer to this question before I receive my product? I do get email asking if I've received my order and asking if I want to cancel it. Who writes code to send these?
Search, Cart, Shipping, Billing all work well today.
I love shopping online, such a convenience - Someone stole the prior flag I bought from you so I needed a new one
This is the first Polyester flag I bought. I bought 2 nylon ones from my local church - The Church of Jesus Christ of Latter-day Saints for a donation which I chose to pay $50 and that money went to a church charity - They were being sold because The Church of Jesus Christ of Latter-day Saints no longer has a Boy Scouts program - Those 2 flags got shredded and tattered in the wind. I got a 3rd Nylon flag off Amazon and I did not have to pay any money for it because I had points on my Amazon Prime Credit Card - It would have cost me $30 and that flag also got shredded and tattered in the wind. - I know that this flag will stand the test of time and not be ruined like the other 3.
Selected items were quickly shipped. I needed an additional item, and their customer service was polite and helpful.
This was a very smooth experience. The website had detailed information about the different styles and sizes of the American Flags that they sell which made it easier to find the right fit for me.
Received the Flag as promised and the quality is outstanding. I would recommend the United States Flag Store.
Been ordering flags for 4 years for a Charity honoring Post 9/11 wounded Military Heroes.
Good value and good service!
I received my standard intact and beautiful. I raised it in the dead of winter, and now it flies proudly, a stoic reminder of the unity and freedom over the land of which I call home.
Very easy process looking forward to the walnut Adams case to be back in stock for my next order
By far the best prices and most reasonable shipping rates!
Very smooth process when ordering. Shipped at a reasonable price and arrived as expected.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members