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UNice

4.4

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From the business

UNice is specialized in premium quality 100% human hair wigs, weaves and extensions, etc, and all products are manufactured in-house. Our target customers are mainly African American women in North American area.

We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.

Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.


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UNice Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products, particularly wigs, and the effectiveness of the user-friendly website and app. Many reviews highlight the helpfulness and responsiveness of customer service, especially in resolving issues related to orders and shipping. However, concerns about shipping delays and inconsistent communication have been noted, with some customers expressing frustration over unresponsive support during critical times. Overall, while the product quality fosters loyalty, improvements in shipping practices and customer support responsiveness could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
230
shipping
87
quality
391
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1 review
0 helpful votes
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Absolute ease!
March 18, 2026

Thank you for the great customer service and continuous support and updates.

Date of experience: March 8, 2026
1 review
0 helpful votes
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Worth the money…love it
March 18, 2026

My experience with this hair company was great and very easy. The process was smooth from start to finish, and I'm really happy with the quality of the hair. It looks good, feels soft, and holds up well. I would definitely recommend them.

Date of experience: March 8, 2026
1 review
0 helpful votes
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Beautiful Wig and Great Quality!
March 17, 2026

My experience was very good overall. The hair is soft, looks natural, and is easy to style. The order process was smooth, and the wig arrived in good condition. I'm happy with the quality and would consider purchasing again.

Date of experience: March 5, 2026
1 review
0 helpful votes
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UNHAPPY CUSTOMER
March 17, 2026

Need to Return 2 Wigs because they are not as described on the website. The length or the density... been trying to get a return address for the Wigs to be sent back and my money returned. No one is responding to my emails...

Date of experience: March 7, 2026
New York
1 review
0 helpful votes
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Simply Amazing
March 16, 2026

My package came fairly fast. The tracking info was also helpful. And I absolutely love the packaging. I haven't tried the wig on yet but It feels nice and soft. Can't wait to install and style It.

Date of experience: March 6, 2026
1 review
0 helpful votes
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I'm so happy with the hair and the quality and the box that it came in it was pre-everything just as described. I've been disappointed by many other wigs, and this one has truly accommodated me to make me feel confident.

Date of experience: March 6, 2026
1 review
0 helpful votes
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Best wigs
March 16, 2026

I trust Unice always has some of the best wigs. I didn't give 5 stars cause they haven't been sending any goodies. No lashes, nails, or edge brushes

Date of experience: March 6, 2026
Ohio
1 review
0 helpful votes
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I love the feel and the look. I love i can grab stick and go i love it... I just wish the paper was easier to rip off of the tape other than that I love it...

Date of experience: March 4, 2026
California
1 review
0 helpful votes
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Didn't like the wig
March 15, 2026

I didn't order a brown wig I ordered natural black very disappointed I'm not buying a wig from yall anymore thank you

Date of experience: March 5, 2026
1 review
0 helpful votes
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Simply beautiful 😍
March 14, 2026

This wig is luscious and simply beautiful! I love it. It's perfect. The hair is very, very soft. I am new customer and I'm not going anywhere lol Great experience! Thank you UNICE

Date of experience: March 4, 2026
1 review
0 helpful votes
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I'm a satisfied customer
March 13, 2026

My experience was good, with prompt delivery and good unique communication online.

Date of experience: March 3, 2026
1 review
0 helpful votes
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Happy
March 11, 2026

My overall experience with Inice has been the next. The wigs are amazing and true to description. I am so happy and excited and so thankful as I always receive my wigs earlier than expected and they are exactly as I hope I get them. Hair is always great and it never really shades. It is soft and never tangles.
I love love love. Thanks UNice I am a happy girl because of you. Having lost my hair that was very long to a conditioner I bought from Walmart that was spiked with super glue and on washing my hair was glued togather in one big chunk and despite trying everything I read on the internet that I could try but I'm vain, your wigs have really done me wonders.

Date of experience: March 1, 2026
1 review
1 helpful vote
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App and website need improving
March 9, 2026

The wigs are nice. I have bought several from UNice and love them, however purchasing and searching through the website or the app is not a user friendly experience due to several glitches and too many pop-ups.

Date of experience: February 27, 2026
Virginia
2 reviews
1 helpful vote
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I purchased a wig which was V part and l have requested an exchange. I was asked to send pictures which l did and no one is responding to my email to provide the return instructions so l am now stuck with a wig l cannot use.
Terrible Customer Service

Date of experience: February 27, 2026
1 review
0 helpful votes
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Love my bob!
March 9, 2026

I love how the hair is easy to wear as soon as it comes out of the box.

Date of experience: February 27, 2026
AE
1 review
0 helpful votes
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I ordered two wigs from this company and both were of very poor quality compared to the images and description provided online.

When I tried to initiate a return through their website, the return feature was disabled. I contacted customer service and sent photos as evidence of the issues. Instead of providing a return label or taking responsibility for the defective items, I was instructed to arrange and pay for international return shipping myself before a refund would be considered.

This places an unreasonable burden on the customer, especially when the products are not satisfactory. After several emails, the company has not offered a fair resolution.

I would advise potential buyers to be cautious and fully understand the risks involved before purchasing.

Date of experience: February 26, 2026
Michigan
1 review
0 helpful votes
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Quick
March 7, 2026

Experience was ok…. The quality of the hair is dropping. I've ordered the Sam exact hair 3 times and have never received the same type of hair. These last bundles shedding so bad I gotta take them out. So disappointed

Date of experience: February 25, 2026
Virginia
1 review
1 helpful vote
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The hair texture is excellent, and the packaging is adequate for the price. However, the application process shown in the advertisement, which looked simple for laying the wig flat, was not my reality. I had difficulty concealing the sides where the lace was clearly visible and couldn't trim it without affecting the wig's overall appearance. Once I managed to hide the lace, though, I genuinely liked the wig.

My initial attraction to the UNICE brand was the promise of a simple, 'get up and go' application—a must-have for me as a busy working mother—especially since I avoid glue or tape to protect my edges. While the application was challenging, the final look was positive enough that I will likely order again. I plan to try a different style next, and if that goes better, this site will become my new go-to for wigs.

Date of experience: February 25, 2026
North Carolina
1 review
0 helpful votes
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Fast shipping! Great product
March 7, 2026

I ordered the 22in body wave. I have not installed yet but can't wait. It's soft, smells good and is exactly as described. Shipping was fast!

Date of experience: February 25, 2026
California
1 review
0 helpful votes
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Delighted
March 7, 2026

On the day I received my wig. I was really excited when I opened it. The color wasn't as light as I thought it would be, but I was still satisfied with the color. The fit was unbelievable. I really did like the way I look in my wig without makeup on, for a 10 inch It was a little longer than I expect but that wasn't a problem at all. I was very satisfied. Looking forward to my next purchase. I want to enjoy this one first. Thanks

Date of experience: February 25, 2026