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Milly Bridal UK Reviews Summary
The company enjoys a generally positive reputation, with numerous customers praising the quality and beauty of their dresses, as well as the reliability of sizing and fit. Many highlighted the exceptional customer service, noting prompt responses and helpful communication throughout the ordering process. However, some negative feedback emerged regarding issues with dress quality, particularly concerning custom orders, and difficulties with returns and refunds. Overall, while the majority of experiences are favorable, the company may need to address quality control and return policies to enhance customer satisfaction further.
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My dresses are fantastic colour and very well made; they're satin so I was worried would be a bit flimsy but are well lined and boned and come with bra cups. I'm ordering three more for my other bridesmaids to measure, and the team very kindly offered to waive the usual extra charge of £20 for custom measurements because I am purchasing so many. Excellent customer service and gorgeous dresses, couldn't recommend more!
Absolutely beautiful, tailor made, fitted perfectly. My daughter was thrilled. Arrived sooner than expected. Would recommend Milly Bridal.
After buying a custom fit prom dress for my daughter a few years ago which was perfect, my other daughter decided she liked one of the bridal dresses. We ordered it custom fit and it's perfect. She loves it, it's beautiful. We also ordered 3 bridesmaids dresses, all the same but custom fit which are also perfect. It is worth paying the extra few pounds to have it made to size rather than guessing the sizes. Considering we are in the middle of a pandemic, and brexit, delivery didn't take too long either. Approximately 8 weeks.
I would definitely use them again without hesitation.
I can't add photos as the wedding hasn't taken place yet.
So happy with my daughters prom dress. We opted for custom made and the sizing is spot on. It fits perfectly the colour was exactly the same as shown on the website. Communication between myself and the company was very easy using WhatsApp. Definitely recommend this company
Looks just like it did in the picture. Would say the sizing is correctly advertised as well. Bought size 6, it does fit however it's a bit long, but I'm quite petite anyway. Would recommend getting measured get it custom-made if you want the sizes to be as accurate as possible.
I have ordered dress for my daughters prom, it was dress made to order but still it arrived pretty quickly, absolutely beautiful and perfect detailed, highly recommend
Absolutely gorgeous dress and good quality. Love the sky blue colour. Dress fitted perfectly. Arrived in good time.
We were all really happy with our dresses. They took a while to dispatch but milly bridal responded to our messages promptly. Would recommend to anyone looking for bridesmaid dresses. Great value as well for the price!
My daughter wanted a particular style dress, we found it on this website. Ordered the made to measure, came in about 3 weeks, stunning! The customer service team were extremely helpful too. I would recommend this website.
Bought a prom dress was perfect and great service, definitely recommended getting a dress from here and photos a real to what it looks like in real life
At first, I was hesitant at buying a prom dress online, however I was delighted with the dress that I ordered from Milly Bridal. The dress arrived quicker than expected. The dress itself was even more beautiful in person. The jade colour was stunning and the material was such amazing quality, it even had a slight shimmer to it. The dress fit perfectly (& had a built-in bra) and overall I couldn't have asked for a more beautiful prom dress.
I bought a dress for my prom and it was stunning. Would definitely recommend and it luckily arrived just in time.
The dress I ordered came just as expected and is great quality. It looks just like I wanted and the communication was great when I had a question about my order. I totally recommend!
I stumbled across MillyBridal whilst looking for my prom dress and hadn't looked back, endless styles to choose from. Honestly at first I was quite sceptical as MillyBridal is not widely known, but now I wish I'd come across them sooner than I had. The customer service were always polite and kind through my inquiries and gave prompt and informative responses. The dress... Oh the dress. Absolutely exceeded my expectations. The quality is amazing and the tailored to perfection, fitted perfectly. Amazing retailer.
Great customer service was informed through out the Complete Process the dress Arron time and all i can say is wow what a beautiful dress fine detail and my daughter felt like million on the day thank you for your service great prices and would Definitely recommend to others
I ordered a custom made dress from here for prom and it arrived well within the estimated time period. I cannot fault the dress and it has truly been made to measure and fits me perfectly! Highly recommend
Fitted amazingly thank you, looks very elegant and the material is lovely. Sent promptly and overall very satisfied!
I got two of the same dresses in different colors (black and white) and both have such beautiful quality and amazing vibrancy! They're not dull or faded colors and are basically the same as the pictures! I will definitely be ordering from them again
I purchased a dress for my daughters prom. Due to covid restrictions we were not given the notice of previous years as everyone was unsure when lockdown would end.
I opted to pay the extra to have the dress "made to measure" it was the best decision I made. The dress arrived before the due date & it was beautifully made & fitted perfectly.
Slightly sceptical about ordering a dress for my daughters prom. It arrived slightly later than its due date but didn't disapoint. It was really lovely, well made and my daughter was very happy. The dress was exactly like the photo, it did need taking up and my daughter is 5 foot 8". But I'd expect if I'd bought a far more expensive dress it would of needed some alterations. I would recommend this site, communication was excellent and for the money it exceeded expectations.
From the business
MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.
Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.
After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.
MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members