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Milly Bridal UK Reviews Summary
The company enjoys a generally positive reputation, with numerous customers praising the quality and beauty of their dresses, as well as the reliability of sizing and fit. Many highlighted the exceptional customer service, noting prompt responses and helpful communication throughout the ordering process. However, some negative feedback emerged regarding issues with dress quality, particularly concerning custom orders, and difficulties with returns and refunds. Overall, while the majority of experiences are favorable, the company may need to address quality control and return policies to enhance customer satisfaction further.
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Thank you my granddaughter loves her dress. Great service and the dress is better than the photos. Amazing products
The whole delivery process was really efficient and the product was beautiful, it arrived really well and was perfectly sized from my customisation
I bought this dress for my daughters prom, great quality she absolutely loves it. The service has been brilliant from beginning to end with Molly Bridal uk
Received my dress very fast & totally love how beautiful it is! Made with high standard. Ordering another 4 for my bridesmaids!
I was very nervous about my dress after seeing some of the reviews, I'm giving it 4 stars because it did take a month to come and I was under the impression the dress was from the uk. But after seeing the dress it came just like the photos and I was pleasantly surprised. I can't wait to wear this for my wedding day.
I didn't expect much from this dress due to the price but as soon as it arrived I absolutely fell in love
Dress arrived from China after one month. There was no material on the top half bar see-through lace. In photos, it looked like there was material up to the chest and then lace to the neck line. But it was completely see-through. Very cheap looking. They also won't allow you to return items, saying the dresses are depicted correctly in pictures. I wouldn't have ordered a dress with no material on top.
Just superb. Was worried to buy online a wedding dress, but i took a risk. The dress came on time. Very good quality fabric. Looks amazing. Thank you guys
My dress came exactly the same as the model and I would like to thank Milly Bridal UK for making my wedding a dream come true.
I have ordered my 2 wedding dresses at Milly Bridal, 1 for the ceremony and second for party (more comfortable). Both were of very good quality. Yes it is true that it is not identical to picture but they recreate very realistically. I am satisfied with result and very happy that I saved huge amount of money. Customer service need improvement though.
We love our purchase with MillyBridal! Our niece was unable to have a homecoming dance due to COVID-19 but still wanted to have a day to dress up and feel fancy. Molly Bridal made this happen and she looked stunning in the dress we received
Dress is beautiful and exactly like the photo, quality and material of the dress is amazing, thankyou so much! I will add photos once I get to wear the dress
My dress arrived yesterday and I am in love with it!
Stunning dress and amazing service!
Than you Milly Bridal!
This is what I ordered vs. what they sent. It gets so much worse. Customer service number does not exist, return form not available, they don't return email, and live chat doesn't reply. I literally was robbed nearly $400. I wish I had not been so in love with this dress, I wouldn't take a million dollars to wear what I received in my wedding and I certainly wouldn't pay a penny for it. Absolute junk and a scam. Please don't wind up heartbroken like I did!
Dress is absolutely gorgeous. Unfortunately due to Covid I haven't been able to wear it yet... but I will in due course.
Absolutely beautiful dress!
Bought for prom, amazing quality.
Would highly recommend.
The colour was perfect.
Lovely dresses just like the ones on the website.
Perfect for my bridesmaids at my wedding.
Thankyou
From the business
MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.
Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.
After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.
MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members