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Milly Bridal UK

3.7

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Milly Bridal UK Reviews Summary

The company enjoys a generally positive reputation, with numerous customers praising the quality and beauty of their dresses, as well as the reliability of sizing and fit. Many highlighted the exceptional customer service, noting prompt responses and helpful communication throughout the ordering process. However, some negative feedback emerged regarding issues with dress quality, particularly concerning custom orders, and difficulties with returns and refunds. Overall, while the majority of experiences are favorable, the company may need to address quality control and return policies to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
97
value
98
shipping
97
returns
51
quality
97

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VE
1 review
0 helpful votes
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Beautifully made
November 28, 2017

I was so happy dealing with my friends she has been so helpful and easy to deal with! This dress was made exactly how I wanted!... so much beautiful detail!... i cried when I opened it it is so beautiful! On such a special day! Thank you for my dress!

Date of experience: November 27, 2017
Philippines
2 reviews
0 helpful votes
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Thankyou so much MillyBridal. I was scared ordering offline without trying on or seeing it, but it came and oh my, it's as stunning as the pictures if not even better and fits like a dream, could not be happier thankyou so much!

Date of experience: November 27, 2017
Brazil
1 review
0 helpful votes
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It was a perfect size and well made dress. Fabric feels high quality and the shape s also perfect. I didn't need any additional petticoat inside. The dress was for the rehearsal photo shooting and looked gorgeous on photo. I am also very excited to wear this dress for my catholic promise ceremony. I am going to recommend to friends. Thanks.

Date of experience: November 27, 2017
Spain
1 review
0 helpful votes
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I really like the quality. The truth that I did not expect this quality so good. I was afraid to ask online for this but on this page I'm going to buy more than one dress.

Date of experience: November 27, 2017
India
1 review
0 helpful votes
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The title of this review says it all. My dress from MillyBridal was everything and more for our 25th wedding anniversary marriage vows renewal celebrations. Thank you MillyBridal for making me feel so special.

Date of experience: November 26, 2017
India
2 reviews
0 helpful votes
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Beautiful Wedding Dress!
November 27, 2017

I ordered this dress in silver to wear for my wedding and it was everything I hoped and dreamed. Best dress ever.

Date of experience: November 26, 2017
Italy
1 review
0 helpful votes
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My bridesmaids looked and get fabulous in this dress on my wedding day. The dress is just like the picture and the colour is true to it! So happy!

Date of experience: November 26, 2017
Brazil
1 review
0 helpful votes
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Absolutely stunning! Made to size and fits perfectly, the beading on the waistline and across the back is so intricate and beautiful. Dress arrived earlier than timescale which is a bonus! Not to mention fantastic value, if you are planning on a beach wedding this style dress is perfect, its much lighter than typical wedding dresses and flows beautifully in the wind.

Date of experience: November 25, 2017
Peru
2 reviews
0 helpful votes
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My beautiful dress
November 25, 2017

This dress was absolutely beautiful. The lace was beautiful and not cheap at all. The processing really does take 40 days so make sure you leave yourself enough time. Shipping was fast and flexible. I did have to use fabric tape to keep the appliques in place but you couldn't tell and absolutely beautiful.

Date of experience: November 24, 2017
Brazil
1 review
0 helpful votes
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I am so in love
November 25, 2017

I had the dress fitted to my size. It fits absolutely perfect and is SO beautiful. I am so in love. I could not have made a better decision. The price range was so ideal and the dress is very high quality.

Date of experience: November 24, 2017
District of Columbia
1 review
0 helpful votes
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This dress was made perfectly! And fit to the T! The material was really great quality, I recieved so many compliments on this dress! The silhouette was very nice and slimming!

Date of experience: November 24, 2017
Brazil
1 review
0 helpful votes
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Absolutely gorgeous!
November 24, 2017

I purchased this dress for a wedding. I was skeptical about how it would look when it arrived, but when it did I couldn't have been more pleased! The dress looks exactly as it is pictured. The bottom portion of the dress has 3 layers of material so is slightly less see through as it appears. My only suggestion would be to increase your size around the hip area, as the material does not stretch. I was able to get it taken out and it fit perfectly. I got several compliments on this dress and most importantly, my husband LOVED it; I highly recommend this dress!

Date of experience: November 23, 2017
Brazil
1 review
0 helpful votes
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Elegant and charming
November 23, 2017

Had to request expedited shipping because of our scheduled flight and we got it just in time. It was elegant, classy, very charming and dainty. I got a simple bedazzled belt to go with it. My husband, who has pretty high standards with clothes, surprisingly fell in love with it too. Too bad I can only wear it once. I wouldn't have picked any other dress after looking online for several months.

Date of experience: November 22, 2017
Italy
1 review
0 helpful votes
Follow Anna B.
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Love love love it! Can't thank the team at MillyBridal enough. It is perfect and exactly like the photo. Great communication as well which was a bonus! Can't wait to order my bridesmaids dresses through these guys!

Date of experience: November 21, 2017
Brazil
2 reviews
0 helpful votes
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This dress fit really well and looked lovely! Had some ribbing at the top to hold the structure and we loved the cowl back!

Date of experience: November 20, 2017
Brazil
2 reviews
1 helpful vote
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Agradeço imensamente à MillyBridal por me enviar um vestido sensacional e perfeito.
Confesso que antes de comprar eu estava nervosa e com medo de me decepcionar, mas quando chegou o pacote em casa, fiquei encantada com a qualidade do vestido, é lindo e o tecido é excelente!

Date of experience: November 20, 2017
Brazil
1 review
0 helpful votes
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Bought this dress for my 5 year old niece and it's beautiful. Well made, quality material and just a lovely dress. Size did come up bigger but that's no issue as I'll get it altered. Very made up with my purchase.

Date of experience: November 20, 2017
Indonesia
2 reviews
0 helpful votes
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The dress of an angel
November 20, 2017

Great customer service, no Excellent customer service and the dress fit like a dream. I feel like a princess and an angel in it. I'll warn you this dress is very heavy but worth it. The detail is immaculate. Don't hesitate if you want to feel like an angel or princess of your big day this is it. Can't wait to wear it on my big day!

Date of experience: November 19, 2017
Brazil
1 review
0 helpful votes
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Love this dress!
November 18, 2017

The dress pretty much fit to size had it taken in just a little and I did add sleeves to it but it was perfect! Ordered my bride's maids dresses from here too and they were also perfect just be a little warned the colors on the site are much darker than in person!

Date of experience: November 17, 2017
Brazil
2 reviews
1 helpful vote
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A shop with many dresses
November 18, 2017

This store is wonderful. Always launches new dresses in different models, colors and sizes. There's always the dress I'm looking for.

Date of experience: November 17, 2017

From the business

MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.

Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want...


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