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The company enjoys a generally positive reputation, with numerous customers praising the quality and beauty of their dresses, as well as the reliability of sizing and fit. Many highlighted the exceptional customer service, noting prompt responses and helpful communication throughout the ordering process. However, some negative feedback emerged regarding issues with dress quality, particularly concerning custom orders, and difficulties with returns and refunds. Overall, while the majority of experiences are favorable, the company may need to address quality control and return policies to enhance customer satisfaction further.
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Received my dress yesterday. It's for my wedding next month. The color Ivory was beautiful and the fit was perfect. I would recommend this company to anyone and plan on using it again in the future.
I am so happy with the dresses I bought from MillyBridal. I was so worried about design, style and fabrications, but as soon as I received them, I was in awe of the dresses! (I bought bride, bridesmaids, flowergirls and matching ties as well as petticoat and veil and they are all amazing! Thank you MillyBridal!
When I ordered for this dress I was skeptical I have never ordered any clothing online and being a plus size woman I was really worried I gave them my custom sizes and the dress came it's took a little while longer than I expected but it was on time before my event even though I had to get some alterations done to it The alterations didn't cost much so it was OK.
I did a custom order. The dress already had a pretty big petticoat which I wasnt thinking it would and ordered another one. They were cheap on the site so I ordered one and probably wont use it. The boning is very good and the lining is very good. My tailor said this was the second MillyBridal dress shed seen that week and couldnt believe I only paid around $260 for it because they are so well made. I cant wait to wear it!
Thank you so much I was scare that it will not fit me. But it did I'm so happy to get married, I can not wait to put it on.
First name: Alesha
Last name: Cruz
This dress was made to perfection we had them custom made and fitted perfectly and look amazing on.
This dress was exactly what I was hoping for and came exactly as expected. I couldn't have been happier. I had the measurements custom ordered to my size. The length was perfect. I did have to have the shoulder part of the sleeves shortened a bit but otherwise the rest of the measurements were perfect. The dress was absolutely beautiful!
I found the image of the dress on Pinterest and fell in love with the vintage feel and the PRICE! I was very happy and definitely received a great value. Thank you MillyBridal for helping me feel like a glamorous bride while staying under budget!
Loved the dress from design to colour, everything was perfect I did have to get it altered when it arrived as it was to big but even after it was altered it was still perfect I had so many people comment on how beautiful the dress was will definitely be purchasing another dress in the future.
I had this dress made to measure with added pockets, and was exceptionally happy with the end product. I ordered well in advance just in case I required alterations, however this is not a thing I needed to do. So very happy, and would highly recommend Milly Bridal.
I did the custom fit option, and didn't have to make a single alteration. The material was great quality and much heavier than I expected! It fit like a glove, highly recommend if you enjoy the vintage style!
I bought this stunning dress in princess blue, custom made, for my maid of honour and she loves it just as much as I do! It's stunning! I'm so pleased with everything about it, the shape, colour, size, and the overall look. The quality is fantastic too! Well worth the money :) I'm so happy and I can't wait to see her wear it on the day! Thank you MillyBridal.
So this is my second dress from MillyBridal and it's just as prefect as the first. I am impress with their work. The dress is super long, the material is great quality!
Overall the dress is gorgeous.
We ordered one of these dresses for my maid of honour to check quality and sizing and both were perfect! Will be ordering the other 3 dresses of the same type in the coming week! Super happy, these will make our wedding perfect! Thanks so much Milly Bridal! Super happy customer and I look forward to future purchases!
The dress is actually better in person that what it is on the photos. It fits me perfectly although I paid more to have a custom size so that would be why. It took about 2 months to come but it was 100% worth the wait. I feel amazing in it and can't wait to show it off on my wedding day!
I have not ever had a dress professionally made for me. I would like to say THANK YOU SO MUCH to MillyBridal who was super kind and patient in gathering the specs for the dress. It means so much to work with someone who took that much time to ensure it was perfect and that it is. Thank you so much to MillyBridal. I may need to get another for my son's wedding!
This dress is very very comfortable and versatile, gorgeous glowing color and it falls beautifully. However, because of its freeform fit, it did feel a little big. I might have opted to get a size smaller to have a little more support from the waist elastic. It also arrived ridiculously long. I'm 5'6" and it trailed on the ground even with 8 in heels on. Better to be too long than too short, I guess. I had to have the back tailored.
Overall I was very happy with my dress, I thought the colour was what I thought it would be, the underdess was a little tight but all I had to do was to let the sitches out in that and it was fine, I didn't have time to send back and have altered, it was a fast service which I loved!
This dress was above and beyond what I expected it to be. The detail and materials used is just amazing. Well worth the price and the wait for the dress. The size was exactly what I thought that it would be. I could not be happier with my purchase and will recommend to others. Thank you!
The dress is absolutely stunning, it took me 3 months to place an order as I wasnt sure about buying a dress online, but buying my dress from MillyBridal was a very good decision.
MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.
Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.
After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.
MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want...

