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Milly Bridal UK

3.7

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Milly Bridal UK Reviews Summary

The company enjoys a generally positive reputation, with numerous customers praising the quality and beauty of their dresses, as well as the reliability of sizing and fit. Many highlighted the exceptional customer service, noting prompt responses and helpful communication throughout the ordering process. However, some negative feedback emerged regarding issues with dress quality, particularly concerning custom orders, and difficulties with returns and refunds. Overall, while the majority of experiences are favorable, the company may need to address quality control and return policies to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
97
value
98
shipping
97
returns
51
quality
97

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Morocco
4 reviews
0 helpful votes
Follow elbahri k.
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This dress was so beautiful when it came in the mail! I highly recommend this website especially for prom dresses because I know at least 5 people including myself who ordered their dress from MillyBridal & all of their dresses looked stunning! Also customer service was super helpful & they will answer any questions about your dress. I got custom measurements and my dress fit just right!

Date of experience: February 2, 2019
Brazil
1 review
0 helpful votes
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This dress is wonderful. I ordered it for my prom and got it in red, and looks just like it does in the picture. MillyBridal employees were very responsive to all my inquires and questions. I got the dress about 4 weeks after putting in the order, and I cannot express enough how great it looks. I was worried when I read about people who had bad experiences using this company, but I had no problems. Good price for the style and quality. I'll post a picture of my dress after my prom night. I'll definitely buy from MillyBridal again and recommend friends here as well.

Date of experience: February 2, 2019
Brazil
1 review
0 helpful votes
Follow Lupe B.
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It was very beautiful! I chose a burgundy colour for the dress, when I received the dress the colours does look a bit dull than the picture of the model with the dress. However, it turned out bright like the dress from the picture when there is good lighting, I didn't filter my picture. I didn't customise my dress, so I had to adjust some measurements but everything else was all good! Hope this information helps you to choose your right dress!

Date of experience: February 1, 2019
Romania
1 review
0 helpful votes
Follow Kiara H.
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I got a size 8 not custome cause I wanted to see how it fit for my first time buying from here. It fit great except for the bust/and length it was a too big. I had it tailored and now it's perfect. I like that it's lined and nice quality material. Not cheap looking at all! I will be ordering my prom dresses from here soon!

Date of experience: January 30, 2019
Brazil
1 review
0 helpful votes
Follow Danita S.
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The dress is amazing, I have no words to explain how amazing it is. When I first saw it I fell in love with it, of course I was sooo concerned to order a prom dress online, but its beautiful, suits well even if I ordered my regural size 36 not custom size. Everything is so good and details are great. After my prom I'm going to share a photo of me in this dress here for you guys <3

Date of experience: January 28, 2019
Brazil
1 review
0 helpful votes
Follow Nadia F.
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We ordered this dress for my daughter's first Military Ball for we absolutely loved it! It came already altered to her size and it was beautiful. I was skeptical at first, but we now will buy from MillyBridal again and again. The quality of the dress was wonderful and it was exactly like the picture. Thank you for offering quality dresses at affordable prices.

Date of experience: January 28, 2019
India
1 review
0 helpful votes
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That's the dress I need.
January 29, 2019

I have received this dress on time and it is a beautiful dress just looks the same as the online pictures. Wonderful. And the fabric is soft as I thought that maybe a little bit tough. The colour is also quite good, in a word, That's the dress I need. THX

Date of experience: January 28, 2019
Indonesia
1 review
0 helpful votes
Follow Lula S.
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This dress is fantastic. I chose to use custom measurements and it fit perfectly! I wore this to a social formal and will also wear it in a friend's party. The color and design was true to the picture and it is very comfortable. I will definitely be ordering from this website in the future.

Date of experience: January 27, 2019
Poland
1 review
0 helpful votes
Follow Laurette B.
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I was very nervous purchasing this dress. I am always a size four so that is the size I ordered. This dress fit me like a glove. It looks beautiful and is great quality. The color is spectacular. I will definitely order from here again. I ordered a matching pocket square and bow tie and they are identical to the color of my dress. Thanks MillyBridal!

Date of experience: January 27, 2019
GB
1 review
1 helpful vote
Follow Kate W.
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My daughter looked beautiful in her Prom dress which was an absolutely stunning creation from Milly Bridal. The delicately fitted bodice was fashioned with exquisite lace intertwined with gold sequins and the full voluminous skirt in netting accentuates the shape of the waist. This is a very feminine, fairy tale princess dress guaranteed to ensure that the wearer will look beautiful and undoubtedly has the wow factor which will guarantee that every young girl will look stunning in her Prom; a magical dress to be proud of and treasure. Well done Milly Bridal; you did my daughter proud; she loved the dress and enjoyed her special evening to the maximum.

Date of experience: January 26, 2019
Brazil
1 review
0 helpful votes
Follow Manuela G.
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Stunning gown! Second gown I've purchased from this website, and I've never been disappointed. Got a custom measure and it fits like a glove. A few sequins will fall off, but it's never noticeable on the dress. I never want to take this off, it's so beautiful and comfortable.

Date of experience: January 24, 2019
Poland
1 review
0 helpful votes
Follow Mark N.
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I ordered this dress and added on the custom sizing. This was my first time using MillyBridal and my friend did as well. We both had great experiences. Ease of ordering, helpful customer service, extremely fast shipping, and the dress fit almost perfectly. If anything, it was a little big at the shoulder straps, but everything regarding the sizing I sent was perfect. I will definitely be using MillyBridal again!

Date of experience: January 24, 2019
Brazil
1 review
0 helpful votes
Follow Eula W.
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This dress is amazing! The fabric is very soft and heavy and there is so much fabric, much longer than I expected. I ordered custom fit and it was absolutely perfect fit for my body. I'm amazed how précised the tailors are. I absolutely recommend this dress and the service of MillyBridal. I didn't worry about timing, but it took about a month to arrive to UK as it was custom fit. Thank you!

Date of experience: January 23, 2019
India
2 reviews
2 helpful votes
Follow GINGER K.
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This dress shipped on time and was very fabulous! I got it in red... you may need to get it altered. Everything fit perfectly! Everything was beautiful. The stitching and the details. The dress was the perfect length. I will purchase from MillyBridal again!

Date of experience: January 22, 2019
Morocco
1 review
0 helpful votes
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I'm completely happy!
January 23, 2019

Amazing dress! I was super apprehensive about buying something offline. Not only because of size but also quality. But this dress exceeded my expectations. I didn't do custom measurements so the dress is pretty long and the waist needs taken in a bit but I'm completely happy! Thank you!

Date of experience: January 22, 2019
Mexico
1 review
0 helpful votes
Follow Tommy A.
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I love my dress! I did the custom sizing and it worked out well. I probably could've gone down a little bit in the waist size but I was trying to be conservative, and it's not big enough that it makes a huge difference with the way it looks. The material seems really high quality, as well. Overall, very happy with my purchase.

Date of experience: January 22, 2019
Philippines
1 review
0 helpful votes
Follow Traci C.
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This dress is absolutely gorgeous and I love every single details about it. Now that I have received my other dress, I cannot wait to pass the rest of the order and delivery was right on time. Thank you for exceeding my expectations and I hope the next order would take less day as I'm Running out of time but overall I'm thankful.

Date of experience: January 21, 2019
Brazil
1 review
0 helpful votes
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Five stars!
January 22, 2019

I am so stunned! The dress was sewed and shipped to Europe in less than 4 weeks, it fits perfectly and looks just like in the picture! Some sequins are coming of but I guess this is just normal for a dress that sparkles so much! Five stars!

Date of experience: January 21, 2019
Philippines
1 review
0 helpful votes
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Affordable dress.
January 21, 2019

I really love how my dress turned out, the fabrics and materials are so pretty. I got mine custom made to fit my body size and it fit really well, it was a little too long but I'm not too fussed about that. I would recommend purchasing this dress. Thank you MillyBridal for my beautiful and affordable dress.

Date of experience: January 20, 2019
Poland
1 review
0 helpful votes
Follow Leora N.
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I bought this dress and it just came in, I was shocked when I unpack the package!
The dress is soo beautiful and absolutely stunning! It worth more than the price I paid...
I couldn't be more happier... I will be shopping from this site again in the future. Thanks so much MillyBridal!

Date of experience: January 18, 2019

From the business

MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.

Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want...


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