UberSeatReviews 162

I would recommend to anyone considering purchasing tickets through this company that they read the very fine details in the very long terms and conditions section.

Not too long ago I ordered several tickets to an event, and upon checkout the amount was confirmed as it was stated. However, after receiving my cc statement the amount was significantly different. When I called to inquire as to why this was, I was informed that the amount I received upon check out was in US dollars. Now. I have no problem with this, and understand that amounts will vary depending on country, locations, etc, I personally feel thought that this fact should be mentioned when checking out that the amount is in US currency, and that an individual should not have to scroll through the back pages of terms and conditions to find this out. Not to mention, when I called to inquire the agent on the phone was quite rude and defensive.

Working in marketing and consumer products myself, it is proper conduct to make things clear and concise for your consumer. This in return will prompt positive word of mouth marketing, and an overall honest and high standard of the company's care of their customers. Uberseats will not receive this sort of positive feedback from me.

I have never been so upset with a service in my life, and trust me, everyone I know will hear about it. I recently bought tickets for myself and my boyfriend for an Anaheim ducks vs. blackhawks playoff game on May 25th. These were a surprise present for my boyfriend before he deploys to Iraq for 6 months. I paid over $400 for these tickets. So imagine my surprise when I get an email this morning telling me the tickets that I have already paid for are unavailable. I had bought them through SeatGeek.com and it opened straight to the page where I pay.

It is very interesting how on seatgeek there was no information that says there is a high probability that working with UberSeat will result in you getting completely screwed over. This is a play off game. Are my tickets still available for the same price or in the same section? Of course not! I called UberSeat arsing them what could be done, if they could help me locate tickets that have a guarantee, why their entire business model is flawed, and, at the end when they offered me no help, why they were so incredibly useless. They offered me no solution, no help, and basically told me I needed to get over it.

Warning to everyone using their site. I have never been so blind sided or had such awful and useless customer service in my whole life. I am actually going to enjoy writing these reviews on every website I can find because I never want this to happen to anyone else and it may just make me feel a little better for completely ruining a surprise gift before my boyfriend deploys.

I ordered tickets thirty minutes ago for the Cleveland Indians game against the Chicago White Sox on July 23rd. After hitting submit on the order page, I freaked out because I had never used seatgeek.com or uberseat.com. I researched and continued to freak out because they are not accredited by the Better Business Bureau and most of the reviews on this site are negative. Well, I checked my email and I received the tickets (great section, great deal). Fingers crossed that they work at the gate!

I ordered tickets for a boxing match. Then read all the nasty negative reviews and thought that the same thing would happen to me with my order. I didn't receive my order confirmation right away which only made it seem as if the site was a fake. However, that evening I received my order confirmation and my e-tickets. Not going to lie, I was still a bit nervous going to the event and finding out the tickets were invalid. But that did not happen! We went to the event the tickets were valid and had a great time. Thank you uberseat!

I placed an order through SeatGeek to buy tickets for a Real Salt Lake Soccer game on Tuesday April 14th. The event was on Saturday April 18th. I called them Saturday because, although I had received a confirmation email letting me know that my e-tickets were available, I never got an email with the actual tickets. They didn't answer my calls, my emails or my submitted help tickets. I had to cancel this charge through my bank. UberSeat didn't contact me until the morning AFTER the event. I never received my tickets event though UberSeat advertises a 100% guarantee that you will have your tickets before the event. DO NOT USE THIS COMPANY. THEY ARE FRAUDS.

I used the site seatgeek where I purchased 3 tickets to today's (4/18/15) Dodger game thru uberSeat. They called the same day to confirm order via telephone and said I should receive an email with my tickets shortly. That was a thurs and now Saturday morning the day of the game I had not received anything! I then called and left a voicemail and sent an email and got a call back 15 min later that the tickets i "purchased" were no longer available! Seriously... What kind of business is this!? Total joke! I've used numerous other sites to get tickets and have never had problems, EVER! The guy on the phone didn't even seem to care (like he's use to making these types of "oopsy we messed up calls") im so pissed! Now let me tell my daughter we are no longer going to today's game! That should be fun. I'm a big sports fan and will for sure let everyone I know never to use this joke or a site!

This was my first time using UberSeat. I purchased 4 tickets to a Cubs baseball game. My tickets were emailed to me within 5 minutes.
However, after reading so many negative reviews, I started to worry that my family would arrive for our first game at Wrigley Field and find that our tickets were no good. Alas! The tickets were good and we had a great time. Paid $9/ticket for a family of 4 to see the Cubs. Awesome! We are going to another game next week and will continue to use UberSeats.

I wrote a review a couple months back after receiving fake tickets to an la kings game trough überseat. I thought it was only fair to do a follow up with my experience. Sense my fake ticket incident I have been in contact with Uberseat and after a month of back and forth with my claim they did give me a 200 percent refund. All though I probly won't go through uber seat again it's only fair to mention that they honored my refund. It dosent help that I missed my last opertunity to see the Kings this season, but it makes it a little less painful.

I just purchased tickets for a game on sunday for a good friends birthday but after reading the reviews I'm nervous about this. Even if i get the tickets I'm scared they may be no good once i get to the game. What should i do?

Purchased tickets to an NBA game only to have them come with someone else's name on them as well as an incorrect date of purchase.

My credit card company's fraud bureau is investigating as well as processing a claim against them.

Notifying the BBB as well.