UberSeatReviews 162

I recently went on seatgeek after hearing about them on espn. I opened an account and started a search. The next thing I know I get an email saying I had purchased tickets of which I never did. I tried calling between the hours of 10-6 but no response and also left voicemails and emails with no response. After a few days finally got through and told me too bad even though I told that I never downloaded any tickets and we're never used. They said there was no way they could tell that the tickets were used or not so I had to cancel my credit card. I ended going online to read reviews and shame on me. How are they still in business. My credit card company said they will call to try and get my money ( lol). I wonder how much of a cut ESPN is getting

These SCAM reviews go back 2 full years. How on Earth are they still in business? Anyone else notice that when you type in "www.uberseat the drop down menu also pulls up www.seatgeek.com? Are they one and the same?

I tried purchasing packers tickets and kept getting a weird error message after clicking "buy". I did this three times. Never got a confirmation email or anything but they still charged my card for over $1,600 three times... I've called countless times, emailed and am never able to get a response.

What is wrong with you UberSeat?!? How can you seriously treat your customers like this?!? After reading reviews I know I'm not the only one.

Get your $h! T together!

If I could give this place a Zero out of 5 stars, I definitely would. The way this crazy company works is they take your money before seeing if your ticket is still available. So, if someone else has purchased the ticket you want within the amount of time you haven't refreshed the app or the other broker has updated his stock of tickets, the ticket you are buying will be "canceled" but UberSeat still takes your money.

Their customer service is absolute garbage. They give you their "customer service" number on their website as being *******955. If you call this number, you will reach a computer voice telling you to email them or leave a message. What they don't advertise on their crappy website is the number to get in touch with an actual person, which is: *******387.

After waiting on hold for some 20+ minutes, a man who sounded 100% uninterested in anything I had to say answered my call and explained to me what I wrote in the first paragraph. So, if you do not call UberSeat and confront the issue, they will literally take your money and run. When I asked the guy if there was any form of compensation for wasted money and time, he just said no.

UberSeat is a scam of a company that is designed to swindle your money away from you.

They took my money and never sent the ticket. I called and they only accept voicemail or email, which they never respond to. They have NO OPTION for immediate action. THIS IS A SCAM!

I was hesitant ordering concert tickets from this site due to the reviews, but am happy that I did. I received the tickets three days before the show and got in with no problems! Thank you UberSeat!

Received the tickets via SMS Tues eve at 6.30pm. Sent various emails, left several telephone messages with no response. The game which we are attending was on the Wed.

I am only going to use Ticketmaster.com in the future.

Absolutely awful. Found UberSeat through a Groupon deal for concert tickets. When I didn't receive my tickets a month later, I was told via email to contact them 2-3 days before. When I contacted them 2 and 3 days before, I was put on hold for 50 minutes only to go to voicemail, then got an email saying to contact them if I didn't receive them THE DAY BEFORE THE CONCERT. Obviously, completely unacceptable. And this was a gift on top of it all, so it was very embarrassing to say that I didn't know whether my friend's gift was even legitimate! I finally received my tickets at 10:30pm the night before! Less than 24 hours before the concert! Never using UberSeat or anything besides StubHub ever again.

I bought some Cavs playoff tickets for my sons graduation party 2 days before the game. It was s huge expense and never purchasing tickets on line I was concerned. After I got into mid day the next day without any communication I became concerned and did a search of the website and with many bad reviews I was very concerned. I call Uber and while getting a typical computer response I called the number they referenced in the call for immediate action. I got through quickly and the support person was courteous and helpful and resolved everything. The transaction went through flash seat and it was well supported at the stadium and everything was smooth and efficient. We had a great time and Lebron and the Cavs won!

Maybe not the best customer service. Do not respond to my email and their phone number is useless as you just sit and wait BUT...

I bought second row Dream Theater Tickets last minute for $34 per ticket for me and my son and thank god, worked like expected. Almost too good to be true. Same tickets were be sold for $200 plus. So was nervous when these came for so cheap.

Emailed the tickets to me within an hour and all was great. I would use again!