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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,032 reviews

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Puerto Rico
1 review
0 helpful votes
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Totally recommend
May 5, 2025

I ordered my lens a few days before de comic con at they arrived on time! First time wearing contacts and i gotta say these are so comfortable and super easy to put on and remove!

Date of experience: April 25, 2025
Australia
1 review
0 helpful votes
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Great quality, got here fast
April 29, 2025

Easy to order and to track parcel. Got here pretty fast. Very nice quality

Date of experience: April 19, 2025
Pennsylvania
1 review
0 helpful votes
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Amazing!
April 28, 2025

I bought the flame grey and red contacts and they are amazing and vibrant

Date of experience: April 18, 2025
Canada
1 review
0 helpful votes
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What you would expect
April 24, 2025

The shipping was fast considering it came from china. The product is good. Overall, fast, reliable and good service!

Date of experience: April 14, 2025
Canada
1 review
0 helpful votes
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Great product!
April 21, 2025

Easy to use the colours are amazing. The way they treat every pair of lenses exceptional. I will not buy from any where else lifetime purchaser here! Thankyou Twinklens!

Date of experience: April 11, 2025
Texas
1 review
0 helpful votes
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Twinklens topz
April 21, 2025
Updated review

Everytime I order from twinklens I always get so happy and excited I have and will always choose twinklens

Date of experience: April 11, 2025

Twinklens is so easy convenient every time
April 6, 2025
Previous review

Twinklens is so easy convenient every time

Date of experience: March 27, 2025
GB
1 review
0 helpful votes
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Awesome Product
April 19, 2025

As a long time wearer of crazy lenses I love the choice you have and was super quick delivery and well packaged

Date of experience: April 9, 2025
Canada
1 review
0 helpful votes
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Super produit!
April 19, 2025

Reçus rapidement et le produit semble super! Déjà très hâte de les utiliser pour mon costplay de Toga!

Date of experience: April 9, 2025
France
1 review
0 helpful votes
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The lenses arrived super fast (took a week asia-> europe). They looked good and the effect was perfect. However, the scleras were a bit too big for my eyeballs, they were migrating to the outer corners of my eyes and creasing, making them uncomfortable. I have pretty standard-sized eyes, so beware as it might be an issue...
Thanks to the top notch customer service, I was entirely refunded without returning the lenses.

Date of experience: April 8, 2025
Washington
1 review
0 helpful votes
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Like it
April 16, 2025
Updated review

I'm not the first time ordering the product from twinklens I ordered many time and different location were I live

Date of experience: April 6, 2025

I been shopping here and I like it fast shipping they...
April 1, 2025
Previous review

I been shopping here and I like it fast shipping they come before my travel

Date of experience: March 22, 2025
California
1 review
0 helpful votes
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Go-To
April 16, 2025

This is my go to website to get all my contacts. They have never let me down. Highly suggest the full black sclera lenses

Date of experience: April 6, 2025
Maryland
1 review
0 helpful votes
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Great service
April 11, 2025

Items arrived quickly, we'll packaged and look like good quality. Can't wait to try them out!

Date of experience: March 31, 2025
Michigan
1 review
0 helpful votes
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Satisfied with the. Product. Though the contacts were a little tough to get in they were comfortable and easy to remove as well. I would definitely recommend Twinklens products and will be purchasing another pair soon.

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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I love them!
April 3, 2025

I have purchased several pairs with your company and I love them all, thank you.

Date of experience: March 23, 2025
Michigan
1 review
0 helpful votes
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Dependable
April 3, 2025

When ever I need a new pair of fun contacts I can always depend on twinklens they are fast affordable and fit my eyes and style just right

Date of experience: March 23, 2025
Illinois
1 review
0 helpful votes
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US Stock is NOT actually US Stock
March 30, 2025

I ordered from the US Stock to make sure my order came from the US and would be delivered quickly. It took 2 weeks to receive my order, AND it came from CHINA. I am deeply disappointed, as this is false advertising. If you are going to have people order from US Stock, it should be in the US and take no more than 5 days to deliver!

On a positive note, the contacts look great in my eyes.

Date of experience: March 20, 2025
Georgia
1 review
0 helpful votes
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Love the colors
March 29, 2025

It was a great experience I really appreciate the quality was great also but you cannot make people write more than 50 words to give an review

Date of experience: March 19, 2025
Georgia
1 review
0 helpful votes
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Fixed my issue
March 27, 2025

Had some issues with sizing and they were quick to offer me some different options on ways to fix it.

Date of experience: March 17, 2025
Missouri
3 reviews
58 helpful votes
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Great!
March 22, 2025

The company provides a tracking number which is easy to follow through 17TRACK. My order was eventually transferred to USPS, which was even easier to follow. I feel the package came within a reasonable amount of time, the product was reasonably priced, and everything came as expected.

Date of experience: March 12, 2025
Colorado
1 review
0 helpful votes
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This is my second order from Twinklens, and I'm beyond satisfied! There is such a wide variety of choices and they're all reasonably priced! The shipping takes about a week.

Date of experience: March 2, 2025