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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,033 reviews

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Canada
1 review
0 helpful votes
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Delivery was rushed after sending them a mail for delayed delivery and I almost missed the ceremony I made an order for. After weeks of waiting finally all is well.

Date of experience: February 23, 2025
Florida
1 review
0 helpful votes
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Everything was perfect
March 5, 2025

Everything was perfect and arrived in a good term, and we liked so much

Date of experience: February 22, 2025
California
1 review
0 helpful votes
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Amazing
February 19, 2025

I really loved the quality of the contact lens and colors as well. They looked really natural on my brown eyes. I always love coming back to Twinklens to order my colored contacts!

Date of experience: February 9, 2025
Canada
1 review
0 helpful votes
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Great Service
February 10, 2025

Good and awesome, Thank you very much...I really appreciate that fast service

Date of experience: January 30, 2025
Canada
1 review
0 helpful votes
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Very nice lenses!
January 31, 2025

The shopping was easy, the delivery was very good! The lenses are comfortable and the colors are very true to picture.

Date of experience: January 21, 2025
Texas
1 review
0 helpful votes
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Amazing PLEASE BUY!
January 30, 2025

I've looked everywhere for prescription strength sharingan contacts. This was the only site! They are comfortable. They arrive on time and they look phenomenal.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Amazing contacts
January 23, 2025

These contacts are so amazing! The only problem I seem to have is the contacts seem to bend once they're in my eyes, if I can get some help to change that i would really appreciate it!

Date of experience: January 18, 2025
Louisiana
1 review
0 helpful votes
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Perfect
January 17, 2025

Every time i've ordered from here i get my contacts quickly! They have all been high quality and arrive within 2-3 weeks of my order placement.

Date of experience: January 6, 2025
Puerto Rico
1 review
0 helpful votes
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Missing contacts
January 11, 2025
Updated review

I contact the company because i order 2 pair of contacts but it looks like went missing. They answer me the same day and ship another order and I received. Thanks for everything

Date of experience: December 17, 2024

It was very quick!
May 10, 2024
Previous review

It was very quick!

Date of experience: April 30, 2024
California
1 review
0 helpful votes
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Great packaging and fast delivery! Thank you guys got here on time for my music festival

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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I couldnt put 1 in cause it had a scratch or small tear so it burned to put on my eye, other one was fine but i had just opned them to use

Date of experience: December 22, 2024
California
1 review
0 helpful votes
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Amazing
December 27, 2024

Product came in super fast and in pretty packaging. Even had a pink contact lens container! The contacts were also very cute on me and not super drying.

Date of experience: December 16, 2024
Kentucky
1 review
0 helpful votes
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Cute contacts, super affordable!
December 23, 2024

These came super quickly and arrived in perfect condition. I'm obsessed, will definitely be ordering again.

Date of experience: December 12, 2024
North Carolina
1 review
0 helpful votes
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Good delivery
December 22, 2024

Happy to get my new contacts. Good delivery time and excited about getting them before Christmas.

Date of experience: December 12, 2024
Kentucky
1 review
0 helpful votes
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Very good!
December 21, 2024

No problems with the order. It came as described and on time as was stated to me. I would order again from this company and have ordered from this company again.

Date of experience: December 11, 2024
Utah
1 review
0 helpful votes
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Always Great!
December 21, 2024

These lenses are always great and very good quality.
An awesome value!

Date of experience: December 11, 2024
GB
1 review
0 helpful votes
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Good and reliable
December 19, 2024

I will use again my item arrived and in good safe packaging definitely be a repeat customer

Date of experience: December 27, 2024
Virginia
1 review
0 helpful votes
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Sclera Contacts arrived promptly.
December 18, 2024

The packaging of the contacts was very nice. Unfortunately, the 22mm sclera lenses were too big to stick to our eyeballs. Hopefully Twinklens will carry 20mm lenses in the future. But I do plan to order more costume contacts from Twinklens in the future.

Date of experience: December 8, 2024
Latvia
1 review
0 helpful votes
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Sad
December 15, 2024

Its says 15-20 days, havent still gotten my package, they send me asking about my experience when I haven't gotten my package

Date of experience: December 5, 2024
Puerto Rico
1 review
0 helpful votes
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Muy buena calidad
December 9, 2024

Llegaron super rapido y son de excelente calidad. Compre 3 tipos de ellos en tonos verdes y lucen naturales.

Date of experience: November 11, 2024