Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Twinklens

Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
How would you rate Twinklens?
grey stargrey stargrey stargrey stargrey star

Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
This company does not typically respond to reviews

Instant Feedback

1,033 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Cherreka C.
Unfollow Cherreka C.
Share Review
Report Review

My Thoughts
December 4, 2024

Good contacts and would buy again in the future and tell my family and friends about it.

Date of experience: November 24, 2024
Colorado
1 review
0 helpful votes
Follow Bibi X.
Unfollow Bibi X.
Share Review
Report Review

Love the comfortness
December 3, 2024

Love how simple it always is and if i have any questions they get back to me in a timely manner

Date of experience: December 8, 2024
Pennsylvania
1 review
0 helpful votes
Follow Sharon J.
Unfollow Sharon J.
Share Review
Report Review

Lenses looked NOTHING like pictured.
December 3, 2024

Contact lens color looks NOTHING like the lenses pictured. Color makes eyes look cloudy like an animal with cataracts...Terrible!

Date of experience: November 23, 2024
Illinois
1 review
0 helpful votes
Follow Jia H.
Unfollow Jia H.
Share Review
Report Review

Very smooth and easy process.
December 1, 2024

I had an easy time navigating the website and didn't face any issue during my purchase. The eye contacts look amazing.

Date of experience: November 21, 2024
Wisconsin
1 review
0 helpful votes
Follow Jordyn D.
Unfollow Jordyn D.
Share Review
Report Review

Fast shipping, products hit or miss.
November 22, 2024

I ordered the yellow cat eyes and after a few seconds of having them in, they turned sideways so the elliptical opening was horizontal, making me look like a goat instead of a cat, so I threw them out. I do not recommend. I also ordered a green emerald and flame red pair. My eyes had irritation shortly after having them in, so make sure you rinse them very well with lens cleaner before placing them in your eyes. Only the flame red pair came with a contact case; the other two did not. I didn't have any other lens cases to put the others in, which is very inconvenient. Overall, I won't be ordering from this site again.

Date of experience: November 12, 2024
West Virginia
1 review
0 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Share Review
Report Review

Love it!
November 22, 2024

Lover how quickly it shipped! I needed it for a performance and it came quicker than the rest of my costume!

Date of experience: November 11, 2024
New York
1 review
0 helpful votes
Follow Victoria I.
Unfollow Victoria I.
Share Review
Report Review

High quality quick delivery
November 22, 2024

I realized I needed colored contacts for Halloween and did not think I would get them in time. I got them within 2 days and they are really nice quality.

Date of experience: November 11, 2024
Louisiana
1 review
0 helpful votes
Follow Caveon S.
Unfollow Caveon S.
Share Review
Report Review

Great!
November 20, 2024

Love them the color is very vibrant arrived in Halloween so I was able to use them!

Date of experience: November 10, 2024
Canada
1 review
0 helpful votes
Follow Maheen P.
Unfollow Maheen P.
Share Review
Report Review

The silky gold one and I was told I'll be shipped a replacement but haven't had any update since

Date of experience: November 10, 2024
North Carolina
1 review
0 helpful votes
Follow Evie I.
Unfollow Evie I.
Share Review
Report Review

It was great!
November 18, 2024

It told me the date it would come in but then they switched the date, but a day before the date it came in... So I can't tell if it's good, but it came in time which is what matters

Date of experience: November 8, 2024
Arizona
1 review
0 helpful votes
Follow Casaundra P.
Unfollow Casaundra P.
Share Review
Report Review

Exactly what I ordered
November 18, 2024

Comfortable to wear. Make sure you get the size right. Nice and thin making them easy to wear

Date of experience: November 8, 2024
North Carolina
1 review
0 helpful votes
Follow JACOB X.
Unfollow JACOB X.
Share Review
Report Review

Okay, not great.
November 17, 2024

The blackout lenses that I ordered are not quite as dark as expected. Also, one of them has a warped edge that irritates my eye which prevents me from wearing it for more than a couple of minutes.

The cat eye lenses look great but I wish they would maintain their orientation on the eye better.

Date of experience: November 7, 2024
California
1 review
0 helpful votes
Follow Amanda Z.
Unfollow Amanda Z.
Share Review
Report Review

Awesome
November 16, 2024

Great looking contacts and comfortable to wear. They looked great with my costume.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
Follow Sylvia J.
Unfollow Sylvia J.
Share Review
Report Review

Great quality!
November 15, 2024

Got my contacts on time to create a lot of Halloween makeup looks.

Date of experience: November 5, 2024
Arkansas
1 review
0 helpful votes
Follow Michaela D.
Unfollow Michaela D.
Share Review
Report Review

Has been taking a month to arrive.
November 15, 2024

Ordered a month ago and still hasn't arrived. I'm sure the product is great but it would be very helpful if when checking out, an estimated delivery date could be given so if someone needs them by a certain date they will know when to order.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
Follow Adrieanna I.
Unfollow Adrieanna I.
Share Review
Report Review

Absolutely love these contacts, the hazel are my go to and the white contacts look perfect. I only trust twinklens for contacts because previous contacts I've had allergic reactions to.

Date of experience: November 5, 2024
Canada
1 review
0 helpful votes
Follow Brenda B.
Unfollow Brenda B.
Share Review
Report Review

Good experience
November 15, 2024

The lenses we got were great, exactly what we expected. They were more comfortable than other lenses we've tried in the past from other websites. An added bonus is that every single pair of lenses came with a case and there was even a bonus "fancy" accessory case with small rubberized tweezers and a tool to help put the contacts in. I have 2 small complaints about the experience which are that shipping took longer than I would've liked but it still wasn't that bad (about 10 days) and I didn't like that the website gave prices in Canadian dollars but when I put in that it was shipping to Canada, the prices all went up a few dollars.

Date of experience: November 5, 2024
Pennsylvania
1 review
0 helpful votes
Follow AUTUMN Q.
Unfollow AUTUMN Q.
Share Review
Report Review

Great contacts
November 15, 2024

Easy to order. Quick shipping. I'm very pleased with my contacts. Great price too.

Date of experience: November 5, 2024
Canada
1 review
0 helpful votes
Follow Theo C.
Unfollow Theo C.
Share Review
Report Review

Lovely!
November 15, 2024

Loved them, looked totally awesome, I did immdiately tear one the night after wearing them but this was entirely my fault! They are good :)

Date of experience: November 4, 2024
Washington
1 review
0 helpful votes
Follow Janet Y.
Unfollow Janet Y.
Share Review
Report Review

Sadly 2 days late
November 15, 2024

Even tho I ordered these contacts 3 weeks ago for Halloween it arrived 2 days late. After receiving them I tried them on and it would've been a hit with my Maleficent costume. I would've given a 5 star if it would've arrived on time.

Date of experience: November 4, 2024