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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,033 reviews

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New York
1 review
0 helpful votes
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Pedro
November 15, 2024

They are great, I like that it comes with cases.because I don't usually wear contacts.

Date of experience: November 4, 2024
Canada
1 review
0 helpful votes
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It's all in the title, this is the 5th year I've got these and the first time I've had so many issues with them, hoping they will be better next year

Date of experience: October 30, 2024
Washington
1 review
0 helpful votes
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Cool eyes!
November 9, 2024

Shipping takes a looong time so be prepared for that, but the product is sound and the contacts looked great

Date of experience: October 30, 2024
North Carolina
1 review
0 helpful votes
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Great!
November 9, 2024

Everything arrived as expected! Great product will definitely recommend and purchase again!

Date of experience: October 30, 2024
Idaho
1 review
0 helpful votes
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Great product
November 9, 2024

To be honest, it scares me putting ga material in my eyes if I don't know what it is made of but these feel comfortable and I've had no issues after trying them on

Date of experience: October 30, 2024
North Carolina
1 review
0 helpful votes
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10/10 Experience!
November 9, 2024

I've ordered contacts from them before and have always had a great experience and this time was no different! I love that they have a prescription high enough for my bad eyesight. And the shipping was fast even though this time the contacts came from their Asia warehouse and not the USA one.

Date of experience: October 30, 2024
Missouri
1 review
0 helpful votes
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Great contacts, decent shipping time
November 9, 2024

The contacts were cheap compared to the other sites, were exactly what I needed and came to my house quickly :)

Date of experience: October 30, 2024
Canada
1 review
0 helpful votes
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Amazing contact lenses!
November 8, 2024

Not my first time ordering from this company, always pleased with the delivery time and the quality of their products!

Date of experience: October 29, 2024
Nevada
1 review
0 helpful votes
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Not super pleased.
November 7, 2024

Usually when they send me the contacts, it boxed and it includes the cases and contacts with a mirror. However it looked like the contacts was just thrown in a bag, with nothing in it. This will be the last time I order form twinklens.

Date of experience: October 28, 2024
Kentucky
1 review
0 helpful votes
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Exactly what I needed.
November 4, 2024

This was the exact product that I needed the shipping took a few weeks so don't wait until the last minute but great product

Date of experience: October 25, 2024
Canada
1 review
0 helpful votes
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Second time buyer
November 2, 2024

I like the contacts, first time I got some cosplay ones in the 3 for 9$ each deal. Thus time I went with just normal color ones from magister and they are so vibrate on my lighter eyes cause they were made for darker eyes. I got a grey, purple and green. Love them all. They also came with a case the has the pinchers and thing to put them in and it's cute.

Date of experience: October 23, 2024
Texas
1 review
0 helpful votes
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Fire
November 2, 2024

Good good good good good good good good good good good good amazing

Date of experience: October 22, 2024
Canada
1 review
0 helpful votes
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Good product
November 1, 2024

Exactly as described. Will be perfect for my halloween costume this year.

Date of experience: October 22, 2024
Puerto Rico
1 review
0 helpful votes
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Excelente producto
October 28, 2024

Muy buena compra y el envío super rápido! Gran variedad de colores a escojer. Buenas ofertas para aprovechar!

Date of experience: October 18, 2024
Nevada
1 review
0 helpful votes
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Love the packaging!
October 26, 2024

Make sure you order them in like 3 weeks advance so that u can get them in Time! Just like the picture

Date of experience: October 16, 2024
South Dakota
1 review
0 helpful votes
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Simply 👏 🤩
October 24, 2024

As always i love this company... I have gotten contacts before and always amazing great quality and the price is worth it every time

Date of experience: October 14, 2024
Michigan
1 review
0 helpful votes
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$#*!in outstandamazingly TIGHT.
October 23, 2024

It was an experience...in which I ordered something great, it took some time to acquire it, and then I $#*!in smiled. It was a good time, with a good ending, like a massage parlor.

Date of experience: October 12, 2024
Colorado
1 review
0 helpful votes
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Very good quality, no sizing
October 22, 2024

I do really love these contacts, however I never saw any options for sizing when purchasing. They are a bit too big for my eyes and kind of droop down making it a bit hard to see and not super comfortable. Could have been my error if there is a way to get specific sizes, if not I think it would be a good thing for the company to add as contacts are not a one size fits all. But overall I'm happy with my purchase and I was aware they may be too big before i purchased them so I am not upset

Date of experience: October 11, 2024
Massachusetts
1 review
0 helpful votes
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Quick delivery and good quality
October 22, 2024

The prices of the contacts are amazing as well as the ease if efficient delivery! I am very satisfied and I recommend!

Date of experience: October 11, 2024
New Jersey
1 review
0 helpful votes
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Comfort with an amazing color.
October 22, 2024

Easy to look through and browser for new products and so far haven't been disappointed. I keep coming back for more and I love it.

Date of experience: October 10, 2024