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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,032 reviews

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Canada
1 review
0 helpful votes
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Awesome product
July 21, 2025

Fast shipping, easy ordering, quality products and great customer service

Date of experience: July 9, 2025
Texas
1 review
0 helpful votes
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10/10. Will always order here. Fast Delivery. Good quality, Nice packaging. :)) ))

Date of experience: July 10, 2025
Greece
1 review
0 helpful votes
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Exactly what I needed
July 17, 2025

Satisfied, exactly what I needed, it's a quality product, fast delivery

Date of experience: July 7, 2025
New Zealand
1 review
0 helpful votes
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Unclear advertising
July 13, 2025

When I bought my contacts I added 2 and was meant to get the 3rd free. But when I ordered it I only got one set and had to order the other set separately. I just thought it wasn't as clear about what was actually for sale as buy 2 get 1 free deal

Date of experience: June 18, 2025
Puerto Rico
1 review
0 helpful votes
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Excellent!
July 12, 2025

Fast shipping even when I live in puerto rico where receive a shipping is slow. Lenses are very comfortable. I can can wear them all the day without feel my eyes dried out. Price are cheap for a excellent product. I'm going to buy again here

Date of experience: July 2, 2025
Washington
1 review
0 helpful votes
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Lil difficult if your new to ptting in contacts, but very good, can manage to be mostly comfortable, was able to wear a set for a whole workshift

Date of experience: July 1, 2025
Virginia
1 review
0 helpful votes
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Fantastic
July 11, 2025

These contacts are fantastic and really complete my Gambit cosplay. Granted they are a little Annoying to put in but overall they are great

Date of experience: June 28, 2025
Colorado
1 review
0 helpful votes
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They fit well. This is just my first pair so my eyes aren't quite used to it yet but they are comfy for the part.

Date of experience: June 26, 2025
Puerto Rico
1 review
0 helpful votes
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Great help and service, shipped to me perfectly! A mix of affordability and quality

Date of experience: June 23, 2025
Massachusetts
1 review
0 helpful votes
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Awesome
June 18, 2025

Fast shipping, great quality contacts, looked perfect. Comfortable, packaged nicely, easy to see in.

Date of experience: June 8, 2025
Pennsylvania
1 review
0 helpful votes
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Too big for my eyes
June 16, 2025

I wanted to love these but they're too big and just keep popping out.

Date of experience: June 6, 2025
California
1 review
0 helpful votes
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Amazing
June 10, 2025

Came on time, the colored contacts look amazing and so real, they cover my brown eyes perfectly!

Date of experience: May 31, 2025
New York
1 review
0 helpful votes
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Rinnegan Contacts
June 9, 2025

Ordered a pair of the rinnegan contacts from Naruto, they were fairly priced, shipped quickly and arrived fast and in great packaging and condition. Was completely satisfied with the order and I will most likely order more lens's in the future from here. My contacts were not of a prescription style just 0 so I can't say whether the prescription lenses are good but the base lens's are amazing! Thank you

Date of experience: May 29, 2025
Washington
1 review
0 helpful votes
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No clue what happened
June 8, 2025
Updated review

Well I ordered on 5/11 paid for the expedited and it's still not here 5/29. Granted they were nice enough to refund my expedited but the tracking started working today. And it's in California I'm in WA so that's a plus? I had a much better experience last time. I ordered and 10 days later it came. That's what I expected this time. Whenever I order I am like a giddy child so I pay extra for it to come sooner. So it's really frustrating when this happens. I had a tracking number but the label was created on the 15th and it still says ups didn't have it until today. So f me.

Date of experience: May 29, 2025

Twinkles has a great selection and it's easy to find...
May 21, 2025
Previous review

Twinkles has a great selection and it's easy to find what I am looking for. I do wish some of the saringan could be prescription though.

Date of experience: May 11, 2025
Oregon
1 review
0 helpful votes
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Came quickly, exactly what I wanted. But contact tore about 5 min after putting it in eye. I've purchased and worn your contacts before so idk what happened. I put it in and about 5 min later or started hurting and realized it had torn in my eye.

Date of experience: May 15, 2025
Illinois
1 review
0 helpful votes
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Amazing!
May 27, 2025

One of the best purchases. Not hard to take out or put it if you know what you're doing!

Date of experience: May 17, 2025
Colorado
1 review
0 helpful votes
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Nice
May 20, 2025

They're very nice can notwait to use them for my next con they came a little late for my recent one bit that was my fault

Date of experience: May 10, 2025
New York
1 review
0 helpful votes
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They're amazing!
May 16, 2025
Updated review

I little hard trying to put them on, but worth it! Now I can look spooky! > :)

Date of experience: May 6, 2025

You guys are doing a great job!
May 1, 2025
Previous review

You guys are doing a great job!

Date of experience: April 21, 2025
Texas
1 review
0 helpful votes
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Wrong address shipment
May 15, 2025

The whole package really nice it came with a kit and the contacts as well, but it was shipped to the wrong address when I put 7051 tourant rd for some reason it was shipped to 7059 tourant rd. That was a delivery error hoping so. Besides that it was a great deal for great quality contacts.

Date of experience: May 5, 2025
Puerto Rico
1 review
0 helpful votes
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Great communication and packaging.
May 9, 2025
Updated review

Great communication and packaging. Easy order tracking. Great communication and packaging. Ease of ordering and service!

Date of experience: April 29, 2025

Rapid checkout
April 23, 2025
Previous review

Rapid checkout

Date of experience: April 13, 2025