Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Twinklens

TwinklensReviews 1,234

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
How would you rate Twinklens?
grey stargrey stargrey stargrey stargrey star

Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
This company does not typically respond to reviews

Instant Feedback

1,027 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Hippyrat V.
Unfollow Hippyrat V.
Share Review
Report Review

Never received package
October 13, 2025

It's been over the max days promised my package would be delivered and still my package isn't anywhere to be found. Not even the tracking number updated for weeks.

Date of experience: October 3, 2025
Texas
1 review
0 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

Contacts
October 12, 2025

The shipping time was a little bit over rated but overall great contacts

Date of experience: October 2, 2025
Ohio
1 review
0 helpful votes
Follow Tiffany H.
Unfollow Tiffany H.
Share Review
Report Review

Blue, Green, and Honey Contacts
October 11, 2025

The products came quickly, I am a USA buyer. The products are priced well and the quality was better than described. Thank you!

Date of experience: October 1, 2025
Minnesota
1 review
0 helpful votes
Follow Tammy M.
Unfollow Tammy M.
Share Review
Report Review

LOVE LOVE LOVE
October 11, 2025

Great selection and prices. Got our last order very quickly. Thank you!

Date of experience: October 1, 2025
Michigan
1 review
0 helpful votes
Follow Sean W.
Unfollow Sean W.
Share Review
Report Review

Not worth the money unfortunately
October 10, 2025

I bought these large contact lenses assuming they would fit well. The package itself arrived on time and in great condition, but the lenses themselves were not as durable as I thought. The first lense unfortunately had a small tear from when I opened it which was my fault. But when I tried the second lense it made me looked cockeyed and would slant to the side of my eye if not falling out completely. Overall, I wish I would have read the reviews before purchasing these lenses.

Date of experience: September 30, 2025
Florida
1 review
0 helpful votes
Follow Kenasia L.
Unfollow Kenasia L.
Share Review
Report Review

Cute contacts came in good time :)
October 10, 2025
Updated review

It came as ordered no issues and comfortable to wear

Date of experience: September 30, 2025

It's been good so far :)
September 25, 2025
Previous review

It's been good so far :)

Date of experience: September 15, 2025
Costa Rica
1 review
0 helpful votes
Follow Juan J.
Unfollow Juan J.
Share Review
Report Review

Fast, nice presentation
October 9, 2025

Fast, the chat service could use a little work though

Date of experience: September 28, 2025
Pennsylvania
1 review
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

Gorgeous contacts!
October 6, 2025

Comfortable and easy to wear, and they look stunning! I've wanted pitch black contacts for years, and these are absolutely perfect!

Date of experience: September 26, 2025
Massachusetts
1 review
0 helpful votes
Follow River W.
Unfollow River W.
Share Review
Report Review

Love them!
October 6, 2025
Updated review

Came exactly as described! Brought my Halloween costumes to the next level

Date of experience: September 26, 2025

Very easy and helpful
September 21, 2025
Previous review

Very easy and helpful

Date of experience: September 11, 2025
Puerto Rico
1 review
0 helpful votes
Follow Sunny R.
Unfollow Sunny R.
Share Review
Report Review

Nice color
October 4, 2025

I found it online and decided to try it because it had good reviews. It was my first time, and the experience was great.

Date of experience: September 23, 2025
Puerto Rico
1 review
0 helpful votes
Follow fabiola b.
Unfollow fabiola b.
Share Review
Report Review

Super comfy to wear
October 4, 2025
Updated review

It was fast shipping and the color looks exactly as the picture thank you twinklens for always delivering a good product and also I love the extra detail of the eye contact storage box. A good suggestion would be to add a mini bottle of contact lens solution to go with the storage box. But over all the lenses are amazing been ordering for you guys for many years.

Date of experience: September 23, 2025

I love the wife selection of lenses and I have purchased...
September 19, 2025
Previous review

I love the wife selection of lenses and I have purchased this before they are great

Date of experience: September 8, 2025
Wisconsin
1 review
0 helpful votes
Follow Robin B.
Unfollow Robin B.
Share Review
Report Review

Good, so far.
October 2, 2025

They are resending my order, free of charge. It was held up/lost in one of their facilities, per their investigation of my case.

Date of experience: September 21, 2025
California
1 review
0 helpful votes
Follow Brianna K.
Unfollow Brianna K.
Share Review
Report Review

I love these
September 28, 2025

Great, I love these. Good quality for a good price

Date of experience: September 18, 2025
Texas
1 review
0 helpful votes
Follow Anica W.
Unfollow Anica W.
Share Review
Report Review

Amazing quality
September 28, 2025

The only thing in particular I wasnt fond of was that I had no estimate of when my package would arrive, I was tracking it on usps but that did not tell me a date either, otherwise amazing packaging, quality of the contacts, tools included. Thanks so much!

Date of experience: September 18, 2025
Utah
1 review
0 helpful votes
Follow Demie C.
Unfollow Demie C.
Share Review
Report Review

Loved the options that were available to me, great service, timely delivery time and packaged nicely.

Date of experience: September 17, 2025
Puerto Rico
1 review
0 helpful votes
Follow Kaneshly F.
Unfollow Kaneshly F.
Share Review
Report Review

Servicio rápido y buena comunicación
September 26, 2025

Cualquier duda o comentario vía email y contestan rápido. Buen servicio

Date of experience: September 16, 2025
Canada
2 reviews
0 helpful votes
Follow Tammy V.
Unfollow Tammy V.
Share Review
Report Review

Greats lens
September 23, 2025

Shipping was very reasonable and tracking was provided all along and the lens will be a great addition to our costumes

Date of experience: September 13, 2025
Nevada
1 review
0 helpful votes
Follow Carin S.
Unfollow Carin S.
Share Review
Report Review

Exactly what I ordered
September 23, 2025

I wanted a certain type of contact that nobody else has seen. This company so happened to have them. I was quite pleased.

Date of experience: September 12, 2025
Canada
1 review
0 helpful votes
Follow Helai N.
Unfollow Helai N.
Share Review
Report Review

Quick and love my contacts
September 22, 2025

Always a coupon or discount lots of promotions to save on costs

Date of experience: September 12, 2025
Mississippi
1 review
0 helpful votes
Follow Sadie L.
Unfollow Sadie L.
Share Review
Report Review

Excellent
September 18, 2025

Awesome contacts. Excellent customer service. Arrived very fast

Date of experience: September 8, 2025