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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,033 reviews

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Canada
1 review
0 helpful votes
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The contacts that I got were exactly what I was looking for, and were nicely delivered, though the delivery was about twice as long as they say on their site, being closer to 12 days then the 5-6 they mention

Date of experience: August 22, 2022
Massachusetts
1 review
0 helpful votes
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Starting my collection
August 22, 2022

I love the colored contacts. I have so many more to order.

Date of experience: August 22, 2022
California
1 review
0 helpful votes
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Fantastic product at a great price!
August 22, 2022

Wow! Found a way to get High Quality Sclera lenses, without having to wait for ages of geological time for them to arrive from overseas?!?!?!?

THANK YOU TWINKLENS!

(I'll update when they arrive)

Date of experience: August 22, 2022
Texas
1 review
0 helpful votes
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Very Happy
August 22, 2022

Good selection of styles and colors... my order was delivered sooner than I expected it to be and I love all my lenses!

Date of experience: August 21, 2022
Missouri
1 review
0 helpful votes
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Twinklens Experience
August 21, 2022

Twinklens has great colors to choose from that look the most natural at great prices.

Date of experience: August 21, 2022
Illinois
1 review
0 helpful votes
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Awesome back to school coupon
August 20, 2022

Love these lenses I'm always recommending them to my followers on tiktok. I've bought multiple pairs in multiple styles. I always get compliments on them for my SFX looks. Follow me lexijayyy_fx

Date of experience: August 20, 2022
Florida
1 review
0 helpful votes
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Awesome
August 20, 2022

These contacts changed the dynamic of my cosplay. Excellent quality!

Date of experience: August 20, 2022
Ohio
1 review
0 helpful votes
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Must have subscription
August 20, 2022

I just found the monthly subscriptions. I couldn't decide between the Halloween and the Wow. I went with Halloween and I'm so impressed. I got the three pairs, removal tweezers, application tool, two regular lense cases AND the cutest lense compact with mirror. I cannot wait to wear these!

Date of experience: August 20, 2022
Michigan
1 review
0 helpful votes
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Cute and comfy
August 20, 2022

The one pair i ordered were amazing, two came and i couldn't see out of them (blackout and white mesh) that's my own fault for buying without realizing how badly they effect vision.

Date of experience: August 20, 2022
Canada
1 review
0 helpful votes
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Beautiful but broken
September 19, 2022

I love all 3 pairs, the case it came with, im sure i would have lived if the mirror inside was not beoken on arrival.

Date of experience: August 19, 2022
New Jersey
1 review
0 helpful votes
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Cute
August 20, 2022

Very vibrant and comfortable will definitely buy more

Date of experience: August 19, 2022
Texas
1 review
0 helpful votes
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Perfect
August 19, 2022

Color shows great. Usually it's hard to find a color

Date of experience: August 19, 2022
Florida
2 reviews
1 helpful vote
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Look great
August 19, 2022

They hurt my eyes, and need to put lots of solution drops in my eyes to offset the irritation.

Date of experience: August 19, 2022
New Jersey
1 review
0 helpful votes
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Great!
August 19, 2022

Thank you! Everything got here on time and happy to say its nice quality.

Date of experience: August 19, 2022
New Mexico
1 review
0 helpful votes
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Sharingan eyes
August 19, 2022

They fit perfect good quality they got to me faster than expected also

Date of experience: August 19, 2022
Washington
1 review
0 helpful votes
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The contact are great!
August 19, 2022

I love the colors and the contacts are comfortable. I would order again.

Date of experience: August 19, 2022
Israel
1 review
0 helpful votes
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Fast to ship and receive
August 19, 2022

Twinklens did an excellent job sending out the contacts quickly, and with extra paraphernalia as well, which I appreciated.
The contacts themselves however, were not comfortable at all. Maybe they werent made for a full days use, but rather for cosplay and short periods of time, but I did purchase the monthlies in the hope of wearing them every day at work for a whole month, and I had to stop half way thru. They are way too big for my eyeballs.

Date of experience: August 19, 2022
Illinois
1 review
0 helpful votes
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Wow
August 19, 2022

It was great no problems found everything I need it right away. The package got here fast and everything was in it.

Date of experience: August 18, 2022
Illinois
1 review
0 helpful votes
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Cosplay lenses
August 19, 2022

I got the "flame brown" "flame green" and a violet pair. The flame brown are a pretty yellow/gold (even on my light blue-grey eyes) they were perfect for my hawks and toga cosplay from my hero academia! The flame green is a nice dark emerald shade. The violet pair I also bought didn't actually appear much different then my natural eyes so I waited to see how long it took my friends to notice; they still hadn't until I said something!:)

**4/5 stars only cause they came in the day of my convention and it was expected to arrive the night before however so my dad saw the package and drove a little outta their way to bring it to me.

Date of experience: August 18, 2022
Michigan
3 reviews
0 helpful votes
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Delivery Great lenses very soft I love them. Planning to order another pair

Date of experience: August 18, 2022