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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,032 reviews

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Washington
1 review
0 helpful votes
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The contact are great!
August 19, 2022

I love the colors and the contacts are comfortable. I would order again.

Date of experience: August 19, 2022
Israel
1 review
0 helpful votes
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Fast to ship and receive
August 19, 2022

Twinklens did an excellent job sending out the contacts quickly, and with extra paraphernalia as well, which I appreciated.
The contacts themselves however, were not comfortable at all. Maybe they werent made for a full days use, but rather for cosplay and short periods of time, but I did purchase the monthlies in the hope of wearing them every day at work for a whole month, and I had to stop half way thru. They are way too big for my eyeballs.

Date of experience: August 19, 2022
Illinois
1 review
0 helpful votes
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Wow
August 19, 2022

It was great no problems found everything I need it right away. The package got here fast and everything was in it.

Date of experience: August 18, 2022
Illinois
1 review
0 helpful votes
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Cosplay lenses
August 19, 2022

I got the "flame brown" "flame green" and a violet pair. The flame brown are a pretty yellow/gold (even on my light blue-grey eyes) they were perfect for my hawks and toga cosplay from my hero academia! The flame green is a nice dark emerald shade. The violet pair I also bought didn't actually appear much different then my natural eyes so I waited to see how long it took my friends to notice; they still hadn't until I said something!:)

**4/5 stars only cause they came in the day of my convention and it was expected to arrive the night before however so my dad saw the package and drove a little outta their way to bring it to me.

Date of experience: August 18, 2022
Michigan
3 reviews
0 helpful votes
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Delivery Great lenses very soft I love them. Planning to order another pair

Date of experience: August 18, 2022
Maine
1 review
0 helpful votes
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Amazing!
August 18, 2022

I 100% recommend these contacts - I have multiple pairs and they are very comfortable to wear for a whole day. The colored contacts are very nicely made and don't break easily. I have never had an issue with this brand.

Date of experience: August 18, 2022
Colorado
1 review
0 helpful votes
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Great lenses!
August 18, 2022

The lenses are comfortable and arrived very very quickly!

Date of experience: August 17, 2022
Nevada
1 review
0 helpful votes
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Amazing
August 18, 2022

I got 3 lenses and 2 of them fit comfortably. 1 pair tho cover my pupils and make it hard to see but they are beautiful and still comfortable

Date of experience: August 17, 2022
Florida
1 review
0 helpful votes
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Great value and comfortable!
August 17, 2022

Bottles are a bit hard to get open but everything was packaged well and the contacts are surprisingly comfortable. Shipping was insanely fast it took less than a week for them to get to me. Would definitely buy from here again!

Date of experience: August 17, 2022
Washington
1 review
0 helpful votes
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Halloween purchase
August 17, 2022

They look great. Haven't tried them yet, planning on wearing them for Mickey's Not-So-Scary party in a couple weeks.

Date of experience: August 17, 2022
Georgia
1 review
0 helpful votes
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Fast and awesome
August 17, 2022

Everything came super quickly. Love my new contact lenses. Will definitely shop with Twinklens again. Thank you

Date of experience: August 17, 2022
New York
1 review
0 helpful votes
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Great service
August 17, 2022

It came right on time and quickly. I also got it on sale, so great. Would recommend

Date of experience: August 16, 2022
Kentucky
1 review
0 helpful votes
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Good contacts
August 17, 2022

Got three pair for cheap, will buy from this store again

Date of experience: August 16, 2022
Georgia
1 review
0 helpful votes
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For my bf
August 17, 2022

It was good they came in a timely manner i was very happy

Date of experience: August 16, 2022
GB
1 review
0 helpful votes
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Pretty good
August 16, 2022

These lenses look great but my god are they huge, so difficult to put in

Date of experience: August 16, 2022
Missouri
1 review
0 helpful votes
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Sharingan
August 16, 2022

They were perfect and the colors were perfect as well

Date of experience: August 16, 2022
Kentucky
1 review
0 helpful votes
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Prefect
August 16, 2022

Arrived on time and what I ordered will buy again and package was secure

Date of experience: August 16, 2022
California
1 review
0 helpful votes
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Awesome
August 16, 2022

Awesome good quality contacts. Super fast shipping.

Date of experience: August 16, 2022
Texas
1 review
0 helpful votes
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Satisfied
August 16, 2022

I received what I ordered. My order was on time and packaged properly

Date of experience: August 16, 2022
Utah
1 review
0 helpful votes
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Amazing
August 16, 2022

They arrived super fast! And there so cute, I was hesitant at first but definitely will buy again

Date of experience: August 16, 2022