Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Twinklens

Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
How would you rate Twinklens?
grey stargrey stargrey stargrey stargrey star

Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
This company does not typically respond to reviews

Instant Feedback

1,033 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Share Review
Report Review

True expression
August 16, 2022

The look I can create helps me express the feeling of always being the odd one while still being true to myself and possessing a good heart to share with the world. So that others might not judge someone who looks different and allow them to share who they are.

Date of experience: August 16, 2022
North Carolina
1 review
0 helpful votes
Follow Annette F.
Unfollow Annette F.
Share Review
Report Review

Fun Times
August 16, 2022

We got these to wear with my granddaughter. It was a lot of fun.

Date of experience: August 16, 2022
Maryland
2 reviews
0 helpful votes
Follow Charnita W.
Unfollow Charnita W.
Share Review
Report Review

I Highly Recommend Twinklens.
August 16, 2022

Fast delivery. Great quality lenses. Great prices and great customer service. I would recommend them to anyone. It was a lot of fun seeing how my dark eyes would look lighter. I ordered the Bloom series.

Date of experience: August 16, 2022
Georgia
2 reviews
1 helpful vote
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

Could not use them
September 15, 2022

The contacts were so beautiful but Unfortunately I could not comfortably fit full size sceleras in my eyes.

Date of experience: August 16, 2022
New York
1 review
0 helpful votes
Follow Janilisse R.
Unfollow Janilisse R.
Share Review
Report Review

Awesome
August 16, 2022

Loved them. Fit well. Pretty colors... well priced

Date of experience: August 16, 2022
Minnesota
1 review
0 helpful votes
Follow Kiana J.
Unfollow Kiana J.
Share Review
Report Review

Yes Very Good
August 16, 2022

I received them and they worked great. Yes very good :)

Date of experience: August 16, 2022
Georgia
1 review
0 helpful votes
Follow Catrina J.
Unfollow Catrina J.
Share Review
Report Review

Great Products
August 16, 2022

Great products and the best quality and affordable prices. I highly recommend.

Date of experience: August 16, 2022
Ohio
2 reviews
0 helpful votes
Follow Tiffany F.
Unfollow Tiffany F.
Share Review
Report Review

Good
September 15, 2022

Good experience wish there were more offers with all natural color's

Date of experience: August 16, 2022
Louisiana
1 review
0 helpful votes
Follow Rayne E.
Unfollow Rayne E.
Share Review
Report Review

Awesome Product
August 16, 2022

I absolutely LOVE my pair of contacts. The only reason why I didn't give five stars is because of the delivery process. The contacts were about one week late coming in, and I was left confused as to where they were. Other than that, I'm very satisfied with the contacts.

Date of experience: August 16, 2022
California
1 review
0 helpful votes
Follow Sarah E.
Unfollow Sarah E.
Share Review
Report Review

A bit late but nice quality
August 16, 2022

It took a while for my order to arrive but 10/10. M

Date of experience: August 16, 2022
New Zealand
1 review
0 helpful votes
Follow Komalreet X.
Unfollow Komalreet X.
Share Review
Report Review

Amazing
August 16, 2022

Products are good, didn't expect that much honestly

Date of experience: August 16, 2022
New York
1 review
0 helpful votes
Follow Elizabeth R.
Unfollow Elizabeth R.
Share Review
Report Review

A little off size
August 16, 2022

The website was nice, shipping was quick, but the lenses were sized a little funky. Could still see the blue of my eyes in the hole.

Date of experience: August 16, 2022
Illinois
1 review
0 helpful votes
Follow Sash S.
Unfollow Sash S.
Share Review
Report Review

Eye magic
August 1, 2022

Twinklens us the only place I shop for multi colored contacts. They always have different styles to chose from and even spooky Halloween ones. I recommend them to everyone when I get compliments on my colored eyes. Best shop to buy from, and great shipping time too.

Date of experience: July 31, 2022
Connecticut
1 review
0 helpful votes
Follow Betty H.
Unfollow Betty H.
Share Review
Report Review

Their customer service goes above and beyond to help you! Any misunderstanding they completely aim to satisfy the customer! I have ordered from them before and I was happy with them then as well! Sincerely Betty

Date of experience: May 4, 2022
Colorado
1 review
0 helpful votes
Follow Angel P.
Unfollow Angel P.
Share Review
Report Review

The best... AGAIN!
May 4, 2022

This is my second order with Twinklens and once again they met and then surpassed my expectations. Their customer service is, hands down, the best I've ever encountered. They will make sure you're happy with your purchase every single time.
I will definitely be buying from them again and every time I need contacts.

Date of experience: May 3, 2022
Texas
1 review
0 helpful votes
Follow Lizeth R.
Unfollow Lizeth R.
Share Review
Report Review

Best contacts ever
April 17, 2022

I wanted to change my look without being dramatic so I figured contacts would be great. After some research i found that twinklens had the best reviews and the BEST prices. I decided to start off with 3 pairs of contacts since they had that 3 pairs for $36 deal happening at that time. Shipping was quick within the same week I got my order. I had never worn contacts so it took me a few minutes to get them on. It felt weird at first but after a while I got used to it and forgot they were even on. They have so many different colors and patterns that I just had to buy more I now own 12 pairs of contacts all different shades of blue, green, pink, brown, gray and mixed ones. The have subtle color contacts and they have really bright ones there's something for everyone. I love wearing my twinklens contacts they give me confidence I didnt know I had.

Date of experience: April 16, 2022
Minnesota
1 review
0 helpful votes
Follow aj s.
Unfollow aj s.
Share Review
Report Review

Learned about twinklens from a friend who does a lot more cosplay than me. Their "3 for" deals are always killer, and they have a huge variety for both casual, and costume use.

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
Follow Tracy G.
Unfollow Tracy G.
Share Review
Report Review

Contacts
April 15, 2022

I recommend these contacts they are a soft contact beautiful colors and affordable. Looking to get more of these in the near future.

Date of experience: April 14, 2022
California
1 review
0 helpful votes
Follow Rosalinda B.
Unfollow Rosalinda B.
Share Review
Report Review

Great product!
April 15, 2022

The contacts are great and I have received many compliments! The product is shipped quickly as well.

Date of experience: April 14, 2022
New York
1 review
1 helpful vote
Follow Kelly B.
Unfollow Kelly B.
Share Review
Report Review

Twinklens has a huge selection of colored contacts. The cost is very affordable, also. I have been pleased with my purchases and theIr customer service is very helpful and quick to respond to any questions I had.

Date of experience: April 14, 2022