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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,033 reviews

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Oregon
1 review
0 helpful votes
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I have had very good experience with them and will continue to order from them. I love Twinklens! Keep rockin your services.

Date of experience: February 26, 2022
Ohio
1 review
1 helpful vote
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The contacts are so comfortable and durable. They really do last quite awhile. I have dark brown eyes and it's amazing how I'm able to go lighter. (And they are beautiful) Customer service is great too. I ordered a pair/color that didn't show at all but they were more than willing to replace them. Unfortunately, I was in an accident and didn't get a chance to pick out a new pair but the customer service was there beforehand and more than willing to accommodate me. This is definitely my go to and only company for contacts.

Date of experience: February 25, 2022
Virginia
1 review
0 helpful votes
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BEST LENSES EVER
February 25, 2022

Honestly, I never write reviews but I had to let everyone know about Twinklens contact lenses! I have purchase so many times and I can tell you I have never been disappointed! They are so safe, I wear them daily and the colors look amazing, will be purchasing more and more!

Date of experience: February 24, 2022
Washington
1 review
0 helpful votes
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Great contacts amazing prices
February 25, 2022

I love these contacts. I'm wearing mystery deep green eyes (https://twinklens.com/collections/magister-wow/products/colored-contacts-magister-mystery-deep-green-eyes) on one eye and none on the other to show how it looks and you can't go wrong with this look. I've been lucky enough to acquire about 25 different color contacts all from twinklens and every single one of it is so beautiful. Best contact lens site ever.

Date of experience: February 24, 2022
Canada
1 review
0 helpful votes
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My favourite place to get contacts!
February 25, 2022

Twinklens has an amazing selection of contacts that are durable, soft and look beautiful on the eyes! They ship the contacts with cases and tools to help put them in and take them out of your eyes, and they deliver very quickly!

Date of experience: February 24, 2022
Virginia
2 reviews
0 helpful votes
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Best Contacts Ever!
February 25, 2022

I have ordered at least 10 pairs of contacts from Twinklens and have been Very satisfidied with All my purchesues. They have a So Many Amazing contacts to choose from and look Awesome when I wear them. I Highly recommend to everyone. The prices are also fair and if ever you do a problem their customer service is Top notch! You won't find a better site anywhere then here.

Date of experience: February 24, 2022
Alaska
1 review
0 helpful votes
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Absolutely fabulous
February 25, 2022

Every pair I've gotten have been exactly what I expected! Very comfortable easy to wear and they last alot longer then advertised! Best website to order contacts and very affordable!

Date of experience: February 24, 2022
Nevada
1 review
0 helpful votes
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Nice
February 25, 2022

I enjoy all my contacts I get from you. They really help my mood and make me feel more confident. They are very comfortable.

Date of experience: February 24, 2022
North Carolina
1 review
0 helpful votes
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Love my colored contacts!
February 25, 2022

My experience with Twinklins, was great. I absolutely love my contacts and the shipping was fast as well!? Thank you!

Date of experience: February 24, 2022
Texas
1 review
0 helpful votes
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Amazing staff and company
February 25, 2022

The best contact lense company... there lenses are durable, pretty, and amusing... this is the only site I trust for contact lenses... Twinklens are the best.

Date of experience: February 24, 2022
Michigan
1 review
0 helpful votes
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A New Me - Everyday
February 25, 2022

I'm so truly blessed to have stumbled upon this Company Twinklens! I'm Olive complected with Natural Brown Eye, but have ALWAYS wanted BLUE Eyes. Now since I've discovered Twinklens I have EVERY Color To Change Up my Look! Blue, Green, Gray, oh the choices are Endless! I Absolutely Love these colored Contacts, Very Comfortable to wear, no dry eyes, and the PRICES are so Low you can Actually get every Color under the Sun without breaking the Bank. Shipping is 3-4 days, and Customer Service is Top Notch! Any Problems they will solve, No questions Asked! Honestly I don't know why Anyone would get their Contacts Anywhere Else. Thank You Twinklens for allowing my dream to come TRUE.! Customer for LIFE!

Date of experience: February 24, 2022
Pennsylvania
1 review
0 helpful votes
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Awesome lenses!
February 25, 2022

I was super impressed with the quality of the lenses! And the price was even more satisfying! As for shipping, my order got shipped relatively fast! Great job twinklens!

Date of experience: February 24, 2022
Canada
1 review
0 helpful votes
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Love all my contacts!
February 25, 2022

I just want to take a moment and say that I have ordered twice now from twinklens, I have 10 pairs in total! I am super
Pleased with how they look on me not
Once have I had a problem with the way they look nor feel. They are very comfortable! Twinklens will be my #1 choice
To order from thank you :)

Date of experience: February 24, 2022
Colorado
1 review
1 helpful vote
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I'm a cosplay model and performer, so I love having unique eyes! I've now ordered 6 pairs of mini-sclera contracts form Twinklens and I'm very satisfied with them all! Very comfy contacts, great pricing, and they got to me fast! Will be buying from them any time I need special contacts.

Date of experience: February 24, 2022
Canada
1 review
0 helpful votes
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Favourite contact company
February 25, 2022

I've ordered twice from twinklens now and a few times from some other brands and twinklens has definitely been my favourite so far. The colours are so vibrant, they're so comfortable and very pretty. Their customer service is very helpful and all in all a great brand. I've attached 3 pictures of a few pairs I've bought.

Date of experience: February 24, 2022
New Jersey
2 reviews
0 helpful votes
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I have got all my contacts from twinklens and i've always got them shipped fast to me. I wouldn't shop anywhere else! If u want great contacts at a great price this is the place to go! Excellent customer service as well! Thanks twinklens!

Date of experience: February 24, 2022
Illinois
1 review
0 helpful votes
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Love the feel and look
February 25, 2022

Easy to wear and look great! When I wear them I can not even tell I am. Fast delivery and easy to order.

Date of experience: February 24, 2022
Canada
1 review
0 helpful votes
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Love these contacts!
February 25, 2022

I have ordered numerous pairs of these contacts for Halloween and every day wear and they are great! They are comfortable and we would highly recommend them!

Date of experience: February 24, 2022
California
1 review
1 helpful vote
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Comfort and quality
February 25, 2022

I've ordered from Twinklens several times and never been disappointed. I'm in love with my Mystery Hazels. I can wear them all day, they're very comfortable. I've tried several other highly recommended online contact retailers and nothing comes close to the comfort and quality- and their shipping was so much faster!

Date of experience: February 24, 2022
Kansas
1 review
0 helpful votes
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Amazing
February 25, 2022

I have been shopping for contacts there for cosplay and they are so amazing and easy I absolutely love these contacts and company

Date of experience: February 24, 2022