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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,033 reviews

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Maryland
1 review
0 helpful votes
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Sorry
September 30, 2022

My honey Brown lenses one rep the first time I tried to put it in didn't even get to wear them

Date of experience: August 31, 2022
New Jersey
1 review
0 helpful votes
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A++++
August 31, 2022

Lenses came earlier than expected. Great fit and colors

Date of experience: August 30, 2022
Ohio
1 review
0 helpful votes
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Awesome place love it
August 30, 2022

Got three contacts and all three were awesome, in my opinion the red rimmed black lens could've had a bit more red on the edges to make it pop but that's just me being a stickler. THESE LENS ARE AWESOME!

Date of experience: August 30, 2022
Pennsylvania
1 review
0 helpful votes
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Great customer service
August 30, 2022

I was worried about ordering contacts from a site I'd never heard of. Especially for my son who's never worn them. We placed the order for two sets and received them within a week. My son spent the next few days trying to get them on his eyes. He never did succeed so I contacted the company about returning the unopened pair. They refunded me for both sets, no return needed. I will be sending everyone I know here and will definitely remember them when I need a pair!

Date of experience: August 30, 2022
California
1 review
0 helpful votes
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Sclera red and black lens
August 30, 2022

Very comfortable lens! I was worried if they'd bother my eyes but they suit me just like my regular contacts

Date of experience: August 30, 2022
Canada
1 review
0 helpful votes
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Subscription is the best. I love getting my package. Always amazed at how awesome each pair is.and free delivery on subscription.

Date of experience: August 29, 2022
Puerto Rico
1 review
0 helpful votes
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Fast and accurate
August 29, 2022

Overall, was a great and satisfying experience...!

Date of experience: August 29, 2022
Pennsylvania
1 review
0 helpful votes
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Shopping with Ease
August 29, 2022

This has been one of the easiest and most pleasurable online shopping experiences I've had in a long time. The selection and the shipping was super fast. I appreciate your customer care.

Date of experience: August 29, 2022
Virginia
1 review
0 helpful votes
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In love!
August 29, 2022

Contacts are beautiful and shipping was super fast!

Date of experience: August 29, 2022
Utah
1 review
0 helpful votes
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Very helpful customer service
August 28, 2022

When my lenses first arrived they had a slight warp to them and I couldn't wear them comfortably. I reached out to their customer service and they sent me a replacement pair hassle free and they arrived about a week later.

Date of experience: August 28, 2022
Florida
1 review
0 helpful votes
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Great color
August 28, 2022

I got the red flame contacts and they looked great on! I can't say it was easy to put on because they folded super easily but once they were in, I could see great and they looked awesome. I'm happy!

Date of experience: August 28, 2022
New York
1 review
0 helpful votes
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Love them!
August 27, 2022

I love the contacts! I also love that they all included contact lense cases - was not expecting that but greatly appreciate it.

Date of experience: August 27, 2022
North Carolina
1 review
0 helpful votes
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Perfect lenses, fast shipping
August 27, 2022

Put these on rush order for a convention. Came very fast, and the lenses are perfect

Date of experience: August 26, 2022
Arizona
1 review
0 helpful votes
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The world is quiet here.
I didn't realize this was a sad occasion
These were some Very Fashionable Deceptive tools

Date of experience: August 26, 2022
Puerto Rico
1 review
0 helpful votes
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Rapidez en el proceso
August 25, 2022

Execelente producto... Variedad y llegan rápido! Recomendado!

Date of experience: August 25, 2022
Colorado
1 review
0 helpful votes
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I'm new to using contacts in general, my first pair where not from this company and not very comfortable so I was wary. But once I tired these I won't order anywhere else! No eye irritation and I've used them for up to 8hrs at a time!

I have several styles and I recently tried the full eye contacts! They are very tricky but once you get them in properly they are more comfortable then i'd have expected!

I highly recommend this company, Quick shipping as well and the packaging is really nice!

I use these mainly for cosplay but on occasion to add a little flare to my makeup looks or just for fun I poop them in for the afternoon! They also have a ridiculously long shelf life so you can get a LOT of use!

They come with everything you need minus the solution to store them so you are basically set!

Have fun and enjoy! I know I did!

Date of experience: August 25, 2022
California
1 review
0 helpful votes
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Awesome!
August 25, 2022

They're really cool, they provide just enough vision to help adjust my double vision(the reason as to which I bought the blind black lenses) and dark enough to let me eyes rest and focus properly

Date of experience: August 25, 2022
New Jersey
1 review
0 helpful votes
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Very quick and cool contacts
August 25, 2022

I was able to order red contacts for a cosplay and they arrived quite quickly, albiet one day after they said they were supposed to arrive, and they seem to be good quality so far. I did have trouble putting them in as they kept either sticking more to my finger or folding in half when I attempted to put them in, but I have also never put contacts in before, so this is likely more of a user error. Overall great so far!

Date of experience: August 25, 2022
California
1 review
0 helpful votes
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So far so good
August 24, 2022

So far so good they seem like they will do the job they are supposed to do

Date of experience: August 24, 2022
Virginia
1 review
0 helpful votes
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Very good
August 24, 2022

Pretty good quality would recommend. Went great with my cosplay!

Date of experience: August 23, 2022