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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,032 reviews

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Kansas
1 review
0 helpful votes
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Great Contacts!
September 15, 2022

I bought 4 pairs of these contacts- red, red mesh, yellow, and a pair of sclera lenses. All of these came within a decent time frame, and the contacts themselves are so soft and comfortable in the eye! I didn't feel a thing after putting them on! Thank you Twinklens!

Date of experience: September 14, 2022
South Dakota
1 review
0 helpful votes
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Order received
September 14, 2022

Love the color and the comfort feel. I hate I'm only able to pay via palpay.

Date of experience: September 14, 2022
California
1 review
0 helpful votes
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Great lenses
September 13, 2022

Quality is 5 starks but it didn't ship as soon as it said after placing order and I almost didn't get them in the time frame I needed. Ended up having to get them directly from the post office.

Date of experience: September 13, 2022
Texas
2 reviews
0 helpful votes
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Sharingan!
September 12, 2022

Easy to navigate. Good products. I've purchased from you guys before so I knew exactly what I wanted from the huge variety they have

Date of experience: September 12, 2022
Washington
1 review
0 helpful votes
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Real review
September 12, 2022

Product came in, no tears and most of all no infection. 10/10 safe

Date of experience: September 11, 2022
Georgia
1 review
0 helpful votes
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Contacts
September 11, 2022

Amazing product shipping is a little long like 1-2 months max.

Date of experience: September 11, 2022
Virginia
1 review
0 helpful votes
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Great Customer Service
September 11, 2022

Great selection and great prices. Also all the lenses that I have ordered have been extremely comfortable to wear. My most recent order was missing an item and they quickly shipped it to me.

Date of experience: September 11, 2022
Wyoming
2 reviews
0 helpful votes
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Pink
September 11, 2022
Updated review

First time purchasing lens, my friend ordered them for me. Her set of lenses came with a nifty kit and lens holders. Mine didnt.

Date of experience: September 11, 2022

Hi there great prices, cool contacts
August 27, 2022
Previous review

Hi there great prices, cool contacts

Date of experience: August 26, 2022
Texas
1 review
0 helpful votes
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Love Love my new contacts!
September 9, 2022

This is my second time ordering and it's always a great experience. I absolutely love all the colors, I want to buy them all The contacts are amazing and great quality. Ty Twinklens

Date of experience: September 9, 2022
California
1 review
0 helpful votes
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Stellar quality and price!
September 9, 2022

I bought these on sale, not expecting much. They were super comfortable and easy to see through! I have allergies so my eyes can be watery or dry some days. These did not irritate my eyes at all. Will be purchasing again! Plus, only took a week to get.

Date of experience: September 8, 2022
New York
1 review
0 helpful votes
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Spooooky
September 9, 2022

I got the black sclera lenses. They shipped in this cute box with each lense in a well-sealed vial. They also came with a lense case, soft tipped tweezers, and a little stick with a suction cup on the end of it. Super cool looking. I had a good experience buying from this store!

Date of experience: September 8, 2022
Illinois
1 review
0 helpful votes
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Very fast shipping
September 8, 2022

My order came way faster than expected all 3 of my contacts for a cheap price I'm glad to have found this website

Date of experience: September 8, 2022
South Dakota
1 review
0 helpful votes
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The time between the placing of my order all the way to the actual receival was done as quickly as possible. I actually was expecting my purchase much later. The tracking info was accurate. I used to order from China because the prices were cheaper. I was VERY surprised to see a US retailer offering the same prices. Products came in packaging that were very obviously sanitary. I found my new contacts supplier!

Date of experience: September 7, 2022
Canada
1 review
0 helpful votes
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Very happy
September 7, 2022

Quality products with lots of freebies. Delivered always on time. Reasonably priced. Loved it

Date of experience: September 6, 2022
New York
1 review
0 helpful votes
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Great
September 6, 2022

I received my order really fast, in less than a week. Nice lenses, the ones I chose look fairly natural and are pretty.

Date of experience: September 6, 2022
Michigan
1 review
0 helpful votes
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All colors contacts i get is beautiful. Make me more confident with my grey eye color

Date of experience: September 5, 2022

All have nice colors, that make me confused which one...
August 21, 2022
Previous review

All have nice colors, that make me confused which one I wanna get.

Date of experience: August 21, 2022
Georgia
1 review
0 helpful votes
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Very comfortable
September 6, 2022

In the past, the colored contacts I used were very uncomfortable and even hurt. I have astigmatism in both eyes which can make general contacts uncomfortable. My Twinkle lens contacts surprised me! They were comfortable that I could barely feel them at all. This was a pleasant surprise. I'll be sticking with this brand from now on.

Date of experience: September 5, 2022
Missouri
1 review
0 helpful votes
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Theatrical thanks
September 5, 2022

The site is easy to navigate. Customer satisfaction I assure you. Got my order in quicker time than expected. The products are fantastic. And sales, coupons, offers are great.

Date of experience: September 5, 2022
North Carolina
1 review
0 helpful votes
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First time user
September 5, 2022

One of the pairs had different colors. One eye brown the other black.

Date of experience: September 5, 2022
California
1 review
0 helpful votes
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Great
September 3, 2022

Great experience. Easy to get around in website I will definitely continue ordering

Date of experience: September 2, 2022