TwinkleDealsReviews 941

I made my purchase online. I had a couple of questions about this item and I was able to call them.
They answered my questions with no problem. The purchasing process was very easy and the delivery process
Was stress free because they gave me a tracking number so I was able to see where my order was any time I wanted to. The item I purchased is excellent in quality. With a very reasonable price.
The first one I purchased worked so well that I purchased two more and those two worked out so well that I just ordered another one.

I never received my package and support said shipped again never received second. Address was confirmed two or three times. First shipment said maybe three weeks. Then support said oh no the cut off date to investigate is like six weeks. After six or so week they said they reshipped. The wait started all over. I gave up on this after over two months and had to go to another store to get my son his gift. He was disappointed during the extremely long wait time with this. No I did not get a refund. This was such a kick it down the road process. Thanks for being consistent with your emails but fix your shipping and customer receiving and satisfaction process. My two separate shipments were never received. I have no trouble receiving orders from other places and place 90 of my Christmas shopping online. I would say 20 plus package received from other retailers. What is going on with this place?

Ordered a rug over a month ago - then unable to log in to the site as a member. I have logged in and every time you enter to "code" it just loops back to a blank login. Was able to change password but still unable to log in since I purchased an item. Tried to contact customer support - but again it takes you to the login screen where it is impossible to login and check and items

Please dont waste you money. This company is a sham. Ordered a dress that never arrived. Impossible to get hold of any customer service.

I ordered a monokini from here. Its super cute! They have great customer service! The color was like the photo, looks great on! It runs a little small so order a size up.The only thing I disliked was the lace, it was detached and I would flop around. But Overall I love it I'm looking forward to buying more from here

At first I was a little bit afraid because it was the first time I was buying something on-line and it was clothes that I can't try before buying it. I must say I was really surprise when I got my coat, it was exactly like the picture, not hot, not cold, perfect for autumn. The size was the same as the chart, it fits great and I like it because I can wear it with many colors and also different types of shoes. I am very happy with my purchase and of course I will buy again on this website. Every time I had a question, they answered it very fast and I believe their customer service is very good, and they also have very nice clothes for an affordable price.

Fiz a compra on-line no site da loja, não paguei o frete recebei na minha casa de acordo o que escolhi no site! Comprei um relógio vermelho ( Leather Men Women Watches Fresh New Style Woman Wristwatch (Clearance)
Color:RED)
Uma tornozeleira rosê ( Multilayered Cartoon Pony Pendant Foot Bracelet
Color:GOLDEN)
E um colar prata ( Heart Collarbone Necklace
Color:SILVER)

I am very surprised how the twinkledeals team fixed up a problem that I had with one order, they made me feel that they were very worried about me, and despite that I received a product that did not fit me it did not dissapointed me for keep buying on the site because they resolve my problem, give me some extra discount and the most important make me feel valued
Actually that Fact encourageme to buy more and I told to all my friends: hey take a look at this web site is really good

I received my order a few days ago, it took just about as long as expected being that it is shipping from china. The quality of the product is good, I measured before selecting the size and I typically did have to purchase a size that was much larger than what I would normally buy. Remember that a lot of sizing is "vanity" sizing in the US, follow the sizing guide and there shouldn't be too much of an issue. My experience matched my expectations. I will definitely buy from there again.

I have never experienced a service as bad as this and WILL NOT be using them again! BE WARNED! Ordered a coat for my husband for Christmas 2016. Very carefully measured my hubby before ordering to ensure it would fit. It arrived late after messages to chase its delivery. When it finally did arrive (2 days before Christmas) it was nowhere near the size ordered. I took photos against a tape measure to prove this and enquired about returning the item for a refund. The system of communication is a ridiculous ticket system where you have to wait about 24 hours for a reply to each individual email sent and these replies have to be retrieved via the link on their website. I was told that if I returned the item with proof of the issue, I would be given a free refund. When investigating how to return, I was informed that the way I had to post the item was by Royal mail standard international delivery (which cost me another £14.65) and that I should allow approx 4 months for it to clear Chinese customs. I followed their guidelines to the letter and kept proof of everything. By April, no refund had shown up on my account so I got in touch with them again. This time I was told that they had not received the item! Now over 7 months later, no coat, no refund and just under £70 out of pocket I am not at all satisfied. As far as I am concerned this company has knowingly taken my money and are doing nothing to resolve the issue.

NEVER AGAIN! Purchasing was no problem, try returning. To start, I can't seem to log in, even after resetting my password, phone number is a recording with hours of availability and then promptly disconnects, and the chat function doesn't work either. I added the required info, hit send/submit and got "service agents are too busy" and that too promptly closes the chat window. That said, I can't login, reach them by phone or by chat... NOW WHAT? Dont know where to send my return/facilitate a refund, money totally wasted and my stress level is through the roof! I WILL NEVER EVER EVER ORDER FROM THEM AGAIN! Customer service is key, often times we don't need it but when we do... WE DO. This was a Total Loss and EPIC FAIL! Please know this about me, I, NOT an internet troll, and typically only write reviews when I have had an over the top great experience and rarely to I post negative reviews, however, this is pretty severe. I feel like I just threw $$$ out the window:-( Very upset!