TrustpilotReviews 1,117

Yes, I've been writing reviews and using trust pilot for years, never had any issues. Out of the blue I am suspended my account for unknown reason. Access speak to a supervisor they will not do that either.
So here's your one star review for me

This is one of the faces of the scammer. Speire-softs.com. Don't let them fool you. Don't ever trust someone who message you on what'sup Or telegram.

A few months ago I wrote a couple of reviews (1 star) to share my disappointing experience. One negative review was about Holland & Barrett (I complained about them adding artificial colour like titanium dioxide in supplements despite having a label on the jar saying they didn't - i.e. Misleading labelling. Titanium Dioxide is now banned in many countries). Soon after, H&B flags the review and I get an email from trustpilot with this message: "You've written a review for H&B, and they've asked for more details to better understand your experience. If you don't respond, your review may be taken offline". When I click on the link provided via that email, to my horror they want me to provide ref No., full name, phone number. I don't know how it is even allowed to harvest personal information just for writing a negative review. Does trustpilot do the same for positive reviews? In my opinion, the chances of a positive review being fake is more likely than a negative review. Trustpilot no longer seems to be a trustworthy site to determine if anything is good or bad especially if they remove any negative review the receiving company flags. Negative reviews are considered to be 1 and 2 star reviews. Trustpilot did not remove my review, but they certainly opened my eyes to what's going on and how review results are being skewed.

Avoid wasting your time with this Business Review S.C.A.M. Platform.

After having close to 90 reviews with this company for well over a year, without warning, Trustpilot suspended my account & removed every single review because they claim that 1 or more of my reviews was flagged for SPAM & is FAKE with their dedicated software.

All they had to do was ask me for proof of my business experiences with photo's, screen shots, receipts, video's ect and I would have provided them.

I can back up all of my reviews with well over 95% of proper documented proof.

If their software is so sophisticated, dedicated & fantastic, why did it take them so long to flag my account?

It's obvious that this company tailors itself around "paying business customers" and removes honest, fair, negative consumer reviews in the favor of "paying business customers."

There are a lot of companies that use & pay money to Trustpilot to "repair their bad reputation."

What started out as hundreds is now thousands of former dissatisfied Trustpilot members across multiple platforms who claim virtually the same thing over and over again. Trustpilot removes legitimate, negative consumer reviews. Period!

Trustpilot is the only review platform that I am aware of that does not offer the option of uploading proper documentation & photo's with a review. Virtually every other review company does.

The reason why it takes Trustpilot up to 10 business days to respond to member complaints & has "high volumes of inquiries" is because they get a boat load of complaints and simply can't keep up.

If Trustpilot thinks that my reviews are spam & fake….perhaps their "dedicated nonsense & suspicious software" can let me know if this review itself of their company with the lowest rating possible is fake.

If you are looking for a business that's legit….Trustpilot ain't it.

*****My email correspondence and Trustpilot's 3 stupid replies are attached to this review. They are in order ~ 1, 2, 3, 4, 5, 6.

So what was the real reason for my account suspension?

First, they claim spam. Then they claim that I did not have a business experience. Finally, they claim suspicious patterns.

Which one is it? ‍ Trustpilot does NOT know what they are doing.

*****Check out Trustpilot's very own website and you will notice how they have such great, wonderful & rave reviews that they leave for themselves. (see pic)

(I have NEVER found a single company with well over 237,000+ reviews.)

If you check their reviews on other legitimate review platforms….you will notice how they actually have horrible & rotten reviews. - "Seems VERY Suspicious".*****

Trustpilot is upset that I left them a 1 star rating on a different legitimate review platform. They finally claim - "suspicious patterns."*****

A total waste of time & effort on my part. You can't "TRUST" - Trustpilot.

Don't trust Trustpilot, they delete bad reviews of companies that pay them. They deleted my reviews of Ace Hardware because of my bad reviews that they ruined my ego chainsaw while repairing it.

Trustpilot is moet eerst zelf corrigeren en dan anderen, schrijf je een review over iets maar je kan het niet verzenden zelf met correct e-mail!
Fuc...the trustpilot!

Scam scam scam scam scam scam scam scam
Scam scam scam scam scam scam scam scam
Scam scam scam scam scam scam scam scam

Trustpilot regularly delete both positive and negative valid reviews that do not break any guidelines, avoid at all costs

I wrote a review of a coach trip and they did not like it. I felt it was true/ honest but have been "blacklisted" for telling the truth. I still do not know what offended them. I just wrote coach trips were ok for shorter journeys...long trips can be difficult.

Cant find linea directa have they hidden it i have seen it previously they are a very succesfull company at deleting all all critics

I got suspended for no reason? It's it was a bug or trustpilot was acting dumb if it's was a bug they need to fix it if it trustpilot was acting dumb I do nothing about it i don't know why this happened

Tried to put in a negative review for a company on Trustpilot, also mentioned some of their reviews are simple and fake. It got taken off Trustpilot as it was violating the terms. Just simply because the company paid to use Trustpilot, and we don't, it means we are not allowed to put in a negative review. It is a joke, not trust worthy at all.

If you try and leave a negative review for one of the companies that pays Trustpilot, it very much appears to me that their content integrity team are very much more likely take it down as not genuine. Whilst Trustpilot say they are confident they have made the right decision, they don't, I have left innocuous but negative reviews, and provided dates etc. It is more likely that Trustpilot are confident they have made the financially lucrative decision rather then the right decision. Don't trust Trustpilot, I think their review scores can be bought. I have noticed this for a couple of companies.

I wrote an honest review of a Company that keeps sending me fake emails and there is no way to unsubscribe from their website. Then TrustPilot threatened me saying they would remove the review if I did not send "The Company" some of my personal information. Something is no right here IMO. I am thinking that TrustPilot gets paid by these Companies for removing bad reviews. Just my opinion. Just another scammer IMO

I wrote a negative review about NZ DVD Shop for ignoring my request for a refund of $250 for a defective DVD boxset and the courier cost(NZ DVD shop had provided the incorrect return shipping address). This was posted on the website. After a few days, I got an email to say they had removed it because they couldn't verify its authenticity. I sent them all the email correspondence between the business and myself, plus the invoice for the DVD box set.
A day later, I received another email telling me their software flagged my review due to usual features (Whatever that means?) They want me to send them my order confirmation, invoice, delivery report or proof of service with www.buydvds.co.nz." The document should show: the name of the business, your name, the date, and a reference number." So I resent all the evidence I sent them the day before.
I sent an email and asked the time frame for them to review the evidence that clearly proves what I wrote in my review was authentic after two days. I have not heard back from them, not even an acknowledgement that they are in the process of reviewing after they received my email attachments.
There are red flags with the Trustpilot website - they request proofs you already sent them, as they don't bothered to read your email and just send out an automatic email template.
Positive reviews can easily be fake as they are not required to be verified, so companies can write reviews to boost ratings.
They ignored emails when you inquired about getting your review restored.
Based on my experience, the Content integrity team has no integrity. A company with integrity will conduct itself professionally. They would read the emails and send a reply addressing your concerns/questions rather than send out email templates asking for documents you already sent to them. They will resolve the problem ASAP. Trustpilot is the exact opposite of a professional company with integrity and competence.
I will warn my friends not to trust their website and definitely not to waste time writing any reviews on their website.

They removed my honest review of Pimeyes.com, even though I had plenty of evidence to back it up. There has been a couple of companies with which this has happened. When emailing their content integrity team, they wrote back 6 weeks later basically saying that my complaint has been disregarded.

I didn't realise how untrustworthy Trustpilot is until now. If the company pay them enough money, they can have negative reviews flagged and removed. Similarly, if you are a business and you do not pay them, even if you have tons of good reviews, your rating does not reflect that. Buyer beware!

Been posting on Trustpilot for months now with no issues, now they decided to suspend my account when I give nothing but HONEST reviews about my experience with a company! If they're negative too bad! That's what reviews are for! Not everyone has a good experience and the "negative" reviews need to be known/heard too!

As I wrote the review all was accepted, then at the submit button, the process went wrong
Help to buy is a lead generator for double glazing. Trustpilot appears to be supporting it.