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Founded in 2019 and headquartered in Los Angeles, CA, True Classic is a men's apparel brand on a mission to make premium, well-fitting basics accessible to everyone. Our signature tees — crafted from a butter-soft 60% combed ringspun cotton / 40% polyester blend — are designed to flatter every body type without the designer price tag. Since launch, we've served customers in 190+ countries and surpassed $500M in lifetime sales, all while staying true to our roots: high quality, honest pricing, and clothes that actually fit. Beyond our website, you can find True Classic in retail stores across the U.S. as well as at major retailers like Target, Kohl's, Sam's Club, and Amazon. We're obsessed with getting better every day, and every purchase is backed by our commitment to customer satisfaction — because looking good should be simple.
















Overall, the company has garnered a positive reputation for its quality apparel and exceptional customer service. Customers frequently praise the fit and comfort of the products, particularly for larger sizes, highlighting a commitment to satisfaction through responsive and accommodating support. However, concerns arise regarding the complexity of the return process and delays in shipping, which can lead to frustration. While many customers appreciate the proactive approach to resolving issues, others feel that the user experience could be improved. Balancing these strengths and weaknesses, the company demonstrates a solid foundation for customer loyalty but has room for enhancement in logistics and returns.
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Recieved a shirt that was damaged in shipping. I got great customer service. Super fast and super helpful.
I purchased one shirt to see if I liked them or not. I was promised a 25% discount on my next purchase if I would write a review. I wrote a good review and received the discount coupon. When I tried to use the coupon, I got an error message saying I could not use the 25% discount coupon on sale items. When I go to the grocery store, I use discount coupons on sale items all the time. I use coupons on sale items at other store as well. In todays market, I am always looking for a good deal. I don't feel like a discount with with strings attached is a good. I didn't place another order and I probably want again.
Reached out to you to make this right, Joe. Our third party sales system allows one discount per order; and I am happy to look into this.
I placed an order for a 3-pack of shirts. I liked the fit, but not the color and chose to swap them for a different color, as well as the v-neck instead of the crew. When I initially reached out to customer service over the phone the lady was incredibly courteous and helpful. She sent me a return shipping label while I was on the phone with her, and ensured me that all I needed to do was package the shirts and mail them back using the return label, and doing so would initiate the swap. She specifically told me there was nothing more I needed to do. Two weeks went by and I did not receive the shirts I returned, prompting me to check the tracking to confirm they received my return. They had,
I decided to do an online chat with a customer service rep to find out the status of my swap. This particular lady had a rude sort of tone to her responses, as she made it seem like I had somehow dropped the ball by not calling to tell them that I had returned the other shirts. I explained that I was never given those instructions, and had done exactly what I was told to do. I wondered why I would need to call since they should have gotten notified as soon the return shipping label was scanned at the post office. Anyway, the shirts were shipped the following day and hopefully I'll receive them soon.
Thanks for this review, Daniel. We do not have notifications from our warehouse when packages are returned. I did pull up your initial ticket with Emily; and it looks like she did ask for you to let us know when that package was returned. We are more than happy to process an exchange as soon as we can see tracking shows it en route to our warehouse; we want that process to be hassle free and I am so sorry we let you down. I have reached out, as well, on your initial ticket.
Great fit! Great price! Will definitely buy again and again!
Thanks for sharing this five star review!
Great quality and washes well. Tshirts fit as described.
We love to hear it.
True Classic Tees are the best fitting Shirts I've ever worn. They fit perfectly. I purchased the active hoodie and it fit so well that I just ordered another one! The purchasing is easy and the delivery is as prompt as they can be. Totally satisfied each and every purchase!
Stoked you love our new active hoodies- they're great. Thanks for sharing this review.
It doesn't work with the sale, so I decided not to purchase anything
Hi there! We do currently only allow one promotional code per order. We do have some incredible pre-Black Friday sales, where our inventory is already deeply discounted. I hope that makes sense!
The shirts and shorts I purchased are the most comfortable clothes I now own.
Wow, what a great review! Thanks for sharing.
True Classic T's are the Best in my opinion, I love how the shirts snug the body especially around the biceps and torso region.
Our fit is definitely the best! Stoked you love our tees.
I purchased a crew neck and although it fit me great, was light and soft, it had a flaw in it that I wasn't happy with so I contacted customer support. I received a reply within minutes and they were apologetic and sent me out a replacement T-shirt. All within a few minutes. I have to say I am extremely impressed with the support I received. I would not hesitate to order from them again. Definitely a classy company.
Thanks for sharing, stoked our customer service team was able to get a quick resolution.
My first order was never delivered, I contacted customer service on a weekend, got a prompt response. My replacement order was shipped out and received within 3 days. Not only are the shirts quality shirts the buying and support experience is AMAZING! Highly recommend!
So great to hear. Thanks for the five star recommendation.
Tees are really flattering! Just like the ads promised they are tight where you want them and a bit loose where you don't. Bought 3 as a starter pack for my husband, then came back and ordered 9 more! It's all he wears now. Love that they don't have any designs either - plain, goes with everything, and great fit!
Stoked your husband loves our tees- we're super flattered. Thanks for sharing!
Communication and customer support second to none! You should run courses in how to look after customers!
Thanks for this great review; we love our customers!
The quality of the product and the caring that goes into design, fit, softness and durability are apparent each time I pull one of your tee's over my head. I'm an athletic man in my 50's who works out hard and is proud of being fit - but who is not comfortable dressing like an Avenger. Your tees allow me to feel great and show my fitness in an adult manner. I have also washed your tees myself and through a laundry service and they are holding up wonderfully. True Classic tees look amazing, feel great, and add to my overall happy demeanor.
I will definitely be ordering my fiancés T-shirt's here from now on. Great quality and fantastic service!
Love to hear that our tees were a hit!
Good fit but if you work out in the shirt it really retains the armpit odor because it is not all cotton and they don't breath. Even after washing they stink!
Classic Tees was quick to respond to me and sent me 3 new tees that have been upgraded and they definitely breath better and feel more comfortable.
Hi Jim! We have a great active line that is designed just for this. I’ve messaged you privately to resolve this.
When I received my last shipment of TCT T-Shirts, the color was not what I was expecting. I sent an email to support with pictures of the new shirts and my old shirts next to it with the color I expected. Within minutes I receive a message stating that they would replace the order. Then, within minutes I received the new order. It's very rare these days to receive such prompt response and support. Excellent customer service. I have been ordering from TCT for the past couple years and will continue to do so. Their clothes aren't cheap, but they are super comfortable and their customer service is awesome.
Thanks for your support over the years! We go above and beyond for you.
I have two orders thus far. 1 T shirt six pack and 1 three pack of white T's. One of the T's became loose around neck. Within minutes of my inquiry with them they had agreed to advance replace my T. Now that's class!
We definitely stand behind our tees and are pumped your experience has been great.
I have ordered a good amount of products and have been happy with every single item. I screwed up a size on one of my orders and had to return something, and their customer service couldn't have been more friendly and helpful. I'm happy to see they are developing more clothing items, because I plan to only wear their clothes since they not only are very comfy, they fit right, the pricing is awesome and their customer service is spectacular.
What an honor! Stoked to hear we’re filling your wardrobe.
Awesome from the point of ordering to checkout, super easy. If there is a mistake that needs correction wrong size, color, etc. super easy to contact customer service, trust me I know, I have done it numerous times. Over all can't wait for my buttons downs that I just ordered.
Stoked to hear this! Thanks for sharing how awesome our customer service team is!
Answer: Hey there - Our short sleeved polo is $27.99 for a single - you can bundle and save in our pack builder! If you have additional questions please email us [email protected] and our team is happy to help!
Answer: Hi there! What is his height and weight, as well? You can also email us at [email protected]!
Answer: Hi Cameron. Do you mind sharing your weight as well so we can best determine sizing? If you don't want to post on a public platform (we totally understand) you can email us at [email protected]
Answer: Yes they are snug and fit 1-2 sizes small. My husband was fine with the XL T-shirt but the polo was very small


Glad our amazing customer service team took care of you!