TRIANGLReviews 169

Triangl bikinis are nice quality but when deciding on a size, do not listen to customer service recommendations. They suggested a medium top for me and medium bottoms, but after looking at reviews I decided to order a Large top with Large bottoms. The large top was almost too small and the Large bottoms fit the way I expected a Small to fit. I could not even get them past the top of my thighs! I am not someone whos trying to stuff myself into a bikini thats too small for my size; other brand large bottoms always fit me. So I exchanged for an EXTRA large which took another 2 weeks to receive and they were just as small as the Large! Currently trying to think of a way to permanently stretch them. Bottom line, if you like over-paying for expensive shipping, have lots of time before you need to wear what youre buying, and have NO BUTT WHATSOEVER, you may end up satisfied with your purchase.

I ordered my daughter a bikini for Christmas. It came about two sizes too small. MY daughter is a size 4 and a C cup so i ordered M bottoms and A+ top it is so small it barely fits my size 0 niece. We were travelling after Christmas so I didn't return it right away. They have a 30 day exchange policy. I ordered 35 days ago but it took 10 days to receive but they still will not exchange it. Lost a customer for sure. Not worth the cost or the frustration. Stay away

An update- after refusing to grant my (size) exchange request because I was request in it after 35 days instead of within their 30 days return deadline, I sent them a message indicating that especially at Xmas time, how inappropriately restrictive their return policy was. I let them know that I intended to share my poor experience on social media. They promptly changed their mind and agreed to accept my exchange request. And while being told the new size I was exchanging for was out of stock and it would be a few weeks, the replacement came within a week, so it all ended quite well. Too bad the drama had to occur in the middle.

I ordered a suit for Christmas for my niece. I received what I thought was a shipping confirmation only to learn that Triangl cancelled the shipment. Apparently, the top was out of stock. They have no estimate as to when the suit will be back in stock. When I contacted them for a refund, they have refused. They charged my credit card on Dec 13th and will not provide a refund. What kind of company is this? I have now disputed the transaction and am waiting for my credit card company to deal with them. What terrible service!

Every time that I have went onto customer service they have been awesome! They answer all my questions and are very quick to respond. When I went to order a swim suit they were all out of my size so I asked customer service if they had any in inventory, within the next couple of minutes I got an email on how to place a manual order and got everything taken care of! I absolutely love their swim wear and highly recommend ordering from them.

We purchased 2 bathing suits in Feb. 2017. We live in the NY area therefore the suits were not used until July of 2017. As you can see, in the pictures, there is fading of the suit in several areas. The other suit had no issues, so far. All the recommendations for care were followed. After speaking with customer service the only response was that the suits are passed the 30 day policy. They didn't ask to look at the suit or address anything but their return and care policy. I reached out to Erin Deering on linkedin she didn't respond to me. For the cost of these suits it would seem they would take more interest in customer support. I am sure they will dispute the pictures.

I checked for reviews of the styles and fit, along with photos of the bikinis being worn on social media before making a purchase. I selected two of the velvet bikinis in different styles. I sized up, as I was aware the tend to run small. The size combination I needed was sold out of one of the styles wanted, so I used the chat feature on the website to ask if they could double check inventory before I placed an order. They were able to push a manual order through with the size selections, I received both bikinis very quickly. The customer service was amazing, even with the special ordering. The quality of the suit is great, they are both easily the most comfortable swim suits I have ever owned. I will order again without hesitation. The shipping charge is high, so I wait until there are at least two I want and then I order. I live in south Florida so its bikini season all year round. The velvet fabric is holding up great with the salt water, I do wear them to snorkel and free dive. I also wear them to lay/swim by my pool and the chlorine isn't messing them up. I also rinse after each use, and lay flat to dry. I highly recommend this brand. For reference: I am 145 pounds, 5'4, I wear size 28 jeans and small tops or 34C bra. I ordered styles Camille and Raine both in large top and bottom. The bottoms fit great, the tops are just slightly too large, The Raine has adjustable straps so it worked out great, the Camille is not adjustable so the straps are loose, but not so bad that I felt I needed to exchange and pay the extra shipping costs. I did just order the Ariel in medium top and large bottom, I thinking this will be better fit for the top. I can't wait till it gets here :)

I wish i could read those reviews before i have made an order with this company! I would never order anything from them again! I live in London and it says 3-5 days delivery! I have been waiting for my order for over 10 days now! And i am still waiting! They do not respond to my emails! Fed ex is being a complete joke here! Not being able to get to me! They keep leaving me little notes in my post saying sorry we couldnt reach you! WHILE I AM WAITING at home for my delivery! Cannot wait to find out when it will arrive! So frustrated and disappointed! Don buy anything of them! Bad experience!

For as much as you are paying for the bathing suit and shipping costs, you'd think they would have better customer service and free returns. Especially given that it is a bathing suit! It's likely not going to fit perfectly the first time! This has taken me months to get an exchange, they took forever to get me the RA code before I could even send the bathing suit back. Extremely disappointed with the quality of the first bikini. They take days to respond to e-mails. Everything was out of stock. They just want your money. I sent my package back and it arrived over a week ago and they are telling me they didn't receive it. I am getting a complete refund at this point. This has been the most frustrating online shopping I've ever done. And most frustrating company. Do not buy from here. Not worth the money or the time.

After reading these reviews I was shocked by how fast I received my bikini! I ordered it Wednesday morning and received it Friday morning. I will say that I created a FedEx account & signed electronically so I didn't have to be at my house to sign. I think that was helpful. I live in the US but I didn't have to pay any fees. $20 for shipping is kind of expensive but it was worth it to me. I'm obsessed with my new suit as well. Overall this has been my best experience buying online.

We are in the US and I must say that this company has just about the WORST customer service I have ever seen. Trying to return items is a huge challenge and their turn around time is incredibly slow. I mean really really slow. Beware of dealing with these guys. The suits are OK. My daughter purchased three and tried to return two but it has taken 5 months total to accomplish this. Easier and more diligent companies out there for bathing suits. I would never order again!

I bought the Ariel bikini because I saw it online and adored it. It was $119, but I decided maybe I would just treat myself. I am a 32c cup size but was torn between getting a small and medium. The size chart wasn't all that helpful. I didn't want it to be too big so I ended up ordering a small thinking that it would fit because I am a small C. They charged me $20 for shipping and then another like $5 in taxes. I received the item and the quality isn't even that nice and the top is kind of small on me. I want to exchange or return it but knowing that they'll charge me another $25 and I still won't be satisfied isn't even worth it. I'll end up keeping the suit and probably trying to sell it. I will never order from them again. Overprices, overrated, and a waste of time and money.

I have debated buying a Triangl bathing suit for a while because I'm very skeptical of ordering things online. I spent almost a day going through the sizing and Live Chatting with Triangl representatives regarding what size I would be. All the representatives told me the same sizing, I'm a 34C in Canadian bra sizing and a size 4 in pants so I went with a S++ in a top and M bottoms. I received my shipment faster than I thought but on top of a $100 bathing suit I had to pay another $50 in duties and taxes with FedEx that I wasn't aware of. When I tried the bathingsuit on it was no where close to my size in both the top and bottom. It could literally fit a 5 year old. I suggest if you are going to buy a bathing suit from here to go up 2 sizes and to not go by the sizing chart they have on the site. I will not be buying from Triangl again

When getting the bikinis at first I was so happy with them despite the import charges which were a lot more than anticipated weeks after the delivery. They are really bright and an amazing fit true to size guidelines and help the online chat offers. However as I live in England don't get much wear from bikinis but the colour after washing has ran into the lighter colour I was really upset with this after the price I paid for them however the support team are really helpful and are sending me a new bikini. I highly recommend this company and their amazing swimwear. There aren't many companies around anymore that offer such help, it is a credit to them!