On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
The trees arrived when I was told they would be here. Upon unwrapping, it was impressive as to the size, health, and quality of the trees. Now, around a month has passed and the trees are thriving! Thank you for the manner in which you do business. I know if I order a tree from your company that I will get an amazing, healthy, beautiful tree! I can trust your company!
Well packed, arrived in several boxes 2 trees per box. Healthy looking trees.
Very satisfied with the online website
Very well discribed and service and delivery. I would order again and will recommend it to family and friends.
Received a tree that looks to be half dead. The tree has healthy growth on one side. On the other side, barren branches. If they're coming back, it will take a long time.
My cart was loaded for all the fantastic discounts that they were offering & i was thrilled...i am a repeat buyer...the order would be paid in full & shipped in april. I talked with Lisa [ she did her best but obviously was restrained] & the last day of the order was on a nonday in 12/2024 -- when i went to process the order on my home computer, it necessitated a code...the code could only be sent to my work # which is in Keene, NH & i live in New Salem, Mass so therfore the order could not be processed. I believe i sent Lisa an email that evening & the a call was returned the next day by lisa... after some haggling, she stated that she could give me most of the discount but not all of it. I was "pissed" [& please excuse me]. Subsequently, i discovered the company had a venture capital group as an 'interested' investor...Fast Growing Trees lost that order over an additional spiff that the person in charged stated thru Lisa she would not give me & all because i couldn't process the order from my home computer since i couldn't get the 'secret' code. I'll still do business with them, however they have lost my loyalty & i will not advertise in a positive manner for them. Doug mulligan & negative in the North on FGT
Leaves looked like dying when took tree out box.
Now look completely dried up and crispy and most fallen off.
Maybe happens and its ok?
Doesnt look it though.
Fast Growing Trees website was easy to navigate and easy to complete my order.
Communication was great and my tree arrived in perfect condition and so far is doing well
The tree was advertised with a stand, received with a stand but the stand did not work. Finally tied the tree to a curtain rod. Did let you know, and you gave me $15 on my credit car.
I transplanted and used citrus product also sent. The plant was dead within a few days.
Date below is not correct.
Plants arrived dead or near driver didnt bring tree to door propped up next t garage out of veiw.enough said id excpect nice healthy plants.new hime buyer i wanted him to have large nice plants.very disappointed. I think you should send replacement s.
I bought a 5 to 6 foot Fraser Fir fresh cut Christmas tree because it was the cheapest option I could find. It took a bit over a week to get it and when it came I was surprised by how smell, light, and narrow the box was. Upon opening it sure enough there was a tree in it and it was tightly tied up. After setting it up it seemed small, it was close to 4'10" and I was hoping for a little taller but not really worth complaining about. As far as the health of the tree, it was extremely healthy. Even after January 3rd when it was time to break it down into wood, it was still fresh feeling and looking. I'd likely go to fast growing trees again in the future but choose a larger option.
Yew had damage both to shipping box and to the plant. Your response to our email and photos was quick and thorough, but resolution pending on whether the plant recovers.
Had an issue with shipping. Got a quick response and help with with new tree. Will follow up in three months to check progress.
Tree was smaller than expected but delivered in good condition.
Arrived fast and healthy. Planted easy and looks beautiful.
I followed the advice give at our last correspondense still no buds or sign of spring growth. I will wait untill the end of Februar, hopefully our Florida weatheer will bring forth some buds or sign of life.
All good all good all good all good all good all good all good!
I recently purchased three Austrian pines (all different orders) the first was so good, I had to buy a second then the second was so good, I had to buy a third.
Very happy with these trees, best purchase ever.
…have always gotten good service if I've had to call for help regarding an order.
Tree arrive fast as was in great shape. Has been in the ground for about a month and still looks healthy
The tree arrived in very good condition. It even had some blossoms. I received it in fall and have planted it. I am hopeful that it will survive the winter and bud out in the spring.