On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
I ordered and received two Green Giant evergreens. Both were the same height and were packed in the same box for delivery. However, one is fine and healthy, while the other is thin and not looking as healthy.
The ordering and delivery was easy, and the tree arrived in great shape. The tree was really fresh, and it's still looking great now, about 4 weeks now since it's been delivered.
I ordered a tree for my sister for Christmas. I did not want it delivered before Christmas so they I could surprise her (and she was going away for the holidays). The person on the chat line was very patient, (I left in the middle for about 5 minutes because I didn't realize at first she was real!) and super helpful in coming up with a good solution. We haven't gotten the tree yet because we are waiting for some warmer weather, but so far so good!
Product arrived later than initially said. Box and root ball damaged. Tree is dormant so I don't know if it will survive rough handling of package until spring. I put into a pot and waitng till spring to plant outdoors
My four flowering trees arrived quickly and in very good condition, and we planted three outside right away, and one inside (a meyer lemon tree). The outside trees seem to be holding up well under the winter weather. The meyer lemon is producing brightly perfumed flowers and holding up beautifully in the corner of the kitchen. I look forward to seeing flowers and fruits on all the trees in a few months!
The plant arrived burned, weak, destroyed and very small
That was not what I bought.
December 2024 I ordered 15 plants, a mixture of fruit tree's, shrubs, and flowering plants. It's been about 3 wks sence they have been planted and all are doing great. All of the plants arrived in great condition, with exception of the Plumeria tree, it was broken in half in the box, assuming during transit. I couldn't just thow it out so I planted the top portion, after dipping in root stimulator, and it does have new leaf growth appearing. HEALTHY PLANTS
Easy ordering and submission'; delivered promptly. Good instructions for planting
Fast growing trees employees have all been very helpful to all my questions and their plants and trees are great looking. Fed ex sucks but even when they lose your package Ash was able to resend my order and I got it within a week. They're all pretty dormant now for the winter but I'm excited for spring.
I bought six trees five of them was in incredible. One went into shock, but I believe it's coming back.
Just disappointed in the size. Expecting near 2 feet but got near 1 foot!
I ordered 3 apple trees last summer.
They were planted in good dirt and fertilized, and watered.
As of today only 1 was left alive.
This does not include the numerous other flowering bushes that all died also.
My tree came almost dead. I followed the directions completely and my tree died. I have not been able to find a way to get my money back for the tree. Phone number should be left for customers.
I was so disgusted when I got the tree in the mail that I ordered. I paid $119 for a 3 foot stick with 10 leaves on it. That is not the experience that my husband has had with the multiple items that he has ordered from y'all. I was so embarrassed with what I was sent, that I could not give it to my son and daughter-in-law as a Christmas gift. I had to go here locally and get something four times the size for less than half the price
My shipment came boxed extremely well. The shipment was delayed a few days because of freezing temperatures which made me happy that they were prioritizing the health of the tree.
My tree is thriving and blossoming. Overall this experience exceeded my expectations. Would definitely recommend and buy again in the future.
My experience would be good with good communication experience thank you
Had 2 contact twice and both times the response was very helpful.
Arrived quickly, well packaged, zip tie "Handle" on the root end for easy moving
I have been purchasing trees from FGT for a couple of years now. They have always been great with reasonable shipping times. I always enjoy the BOGO and deep discounts!
I have purchased a 3-in-1 pear tree, a black tartarian cherry tree, and a fantasia nectarine tree from FGT and all are doing well as far as I can tell since they're currently dormant with no leaves. I was worried after purchasing the pear tree since to started losing its leaves a few weeks after arriving, but I was reassured by FGT experts that the tree was merely going into dormancy, which was relieving to hear. Thanks FGT! I highly recommend purchasing from FGT.