TransUnionReviews 175

Went to sign in to TransUnion Credit Monitoring and clearly they have designed it deceptively that you do not realize that there is a $27.15 membership fee $24.95 plus tax until you get the receipt after your credit card is charged. It is not made clear beforehand and truly a deceptive practice especially for a Credit Monitoring Company. TERRIBLE!

Afterward, there is really nothing being offered that you cannot get for FREE from CREDIT KARMA.

This company is pathetic and apparently no one there knows what the hell they are doing. I get updates all the time from my Bank and Experian about my credit score and it is always around 677 but I just refinanced my new truck and the bank said Transunion score is 636 (what the f- - -) is with this company? If they can't keep better records that they need to close down. I printed out my free credit report from Transunion and there is (33) inquiries on my credit report I don't even know who they are so when I go on Transunion to file a dispute guess what says the site is not working ( how convenient) The problem here is when you buy something or apply for credit the score they go buy is Transunion. This company needs to be restructured NOW...

Read the title, I had warned you. You're welcome.

Unsubscribed in March, still be charged in April and May. Called customer service, awaiting for my refund. If I don't have my refund delivered into bank account in one week, I will call again. Nor that I am crazy, just because I am SO SICK OF THIS COMPANY and have lost faith in this company.

The credit report is structured in a weird layout which does not show my name and SSN. Therefore, the credit report from Transunion did not help me when I need it for my lease contract.

In conclusion: Transunion is a consumer credit reporting agency that its credit report CANNOT help you with anything and KEEP CHARGING $27.17 EACH MONTH without any notice.

Don't learn it the hard way like I did. Please.

Yesterday on hold for 2 hours. Now on hold for hour and hakf. Yesyersay2got hung up on after eaiting the gurst 50 mins. They sre no help and liars and lazy the worst experience go ANYWHERE ELSE BUT THIS NONSENSE THEY SHOUKD NOT BE IN BUSINESS AND THEY JUST WANT HOUR MONEY I HAVE TECHNICAL PROBLEM WITH MY BANKING APP AND YHEY SAID IT IS TRANSUNION FAUKT BECAUSE THEY SRE NOT PROVIDING THEM MY INFO. SUPPOSE TO BE FREE SITH CLICK OF BOTTON ON APP. TRANSUNION SAID NO ITS IMPOSSIBLE THEY GAVE IT TO TJEM. BANK OF AMERICA SAYS OPPOSITE. TRANSUNION REFUSE TO GIVE MY BANK MY INFO AND WANTS TO CHARGE ME $10 FOR MY INFO AND SCORE WHEN IT IS SUPPOSE TO BE FREE. NOW THEY PICKED UP AND IN BACK ON HOLD. ONE HOIR 40 MINUTES NOW. THEY REFUSE TO TALJ TO BANK TO RESOLVE ISSUE WHICH IS THEIR FAULT. $#*!ING INSANE THEY JJST WANT MONEY AND WILL KEEP U ON HOLD NO HELP VERY FUSTRATING HAD TO OUT PHONE ON CHARGER NOW BEFORE IT DIES THEYHOPE YOU WILL GIVE UP AND JUST PAY. $#*! TRANSUNION!

This company has taken liberty with my credit score for some reason. SunTrust mortgage decided that they were going to try to kick me out of my house one of the measures that they took was to falsely report on my credit that I was negligent and paying my bills This was of course was false. My credit score plummeted. I talk with them directly and they said it was a bit of a drop for just one late payment They were convinced that there was something else I was doing on my credit report white dropped It's none other than TransUnion and their false reporting. 200 points was lost for one late payment. This is not only excessive but I believe an act of discrimination against a minority. They assume that I probably have problems with paying my bills maybe due to a loss of work which neither is the case. So they decided to over analyze my account and every credit card and anything that seemed to indicate that I couldn't pay my bills my credit score became affected. I had a 730 credit score and transunion has been playing with my points and has been heavily regulating my credit cards ever since SunTrust decided to lie on my credit report. I have two credit cards, a home loan, a car loan and no student loans! I paid off 50k worth of student loans just to avoid this and now these bastards are overanalyzing one freggin credit card to ruin my finances. After SunTrust has now removed their negative remarks They still continue to heavily regulate my one credit card that I've used 50% of and continually affect my score This is disgusting behavior and it needs to stop. Stop picking on minorities or people who you think cannot pay their bills Don't take advantage of their situation. These people are sick and have sent them proof that I pay my bills on time and they continue to play with my credit score on the false notion of me using $5,000 on a $10,000 credit limit. There are people who have credit cards upon credit cards and use more than half of their credit limit and I'm sure their score isn't going down every day This foolishness needs to stop, stop targeting minorities or people you feel don't have the advantage in society the other people have, you sickos!

They bill you without any warning when you sign up and then make it virtually impossible to cancel. The phone number they have on their cancellation page doesn't work so you can't call them. I ended up having to find a direct link on Reddit in order to cancel the recurring payment. Bunch of thieves. There's also no way to print the report from the site you just have to print the entire webpage. What a joke of an organization. Do not recommend.

I have reached out to this company multiple times over the last 3 weeks in order to have information updated on my credit report. There is NO option to email them a copy of a 0 balance letter, there are NO HELPFUL people at this company, they do not care about the customer on the other end of the line. They sound like ROBOTS all repeating the same thing over and over and never answering a question. I simply do not understand, if i can file a dispute online and provide the documentation ONLINE, then why can i not EMAIL the 0 balance letter. Oh WAIT, you cannot file a dispute online AND provide supporting documentation, because NOW, three weeks later, they are having technical difficulties and the ONLY way to get them the information is to send it in the mail. With todays technology, i should be able to send them a snapchat of the letter and they should be able to get it.
Waste of time, I do not know what government agency gave them power over MY CREDIT SCORE, but they need to seriously rethink it.

I initially signed up for a one time/one day service. Then I Saw that I was being charged every month $19.95. Called to Cancel the account and the rep was suppose to cancel the service and he did not. Called back today and spoke to Ed-#6686. He was rude and disrespectful and did not provide me with the information I asked for. Constantly over talked... just rude. I asked for a Supervisor and he told me nobody was available and he could not hold while I wanted to wait. He hung up on the call. Called back spoke to Sonia-#4082... made a Complaint about Ed. Then requested her Supervisor. Now I am waiting on a callback. It is not worth this frustration.

I was tricked into subscribing their service when applying for a pre-approved loan online. I was charged on the 7th day regardless of what time I subscribed to the service, according to the rudest representative and even they didn't send me any notification before they charge me. Feedback regarding their support is that they are a joke, there's no online support nor email support. You have to call in and they will verify it with you by asking your social security number, seriously? And after that, full name, dob, email. That's such a red flag to me.