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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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Love my new bag
June 13, 2022

The delivery was smooth and my product arrived as described!

Date of experience: June 13, 2022
Michigan
2 reviews
0 helpful votes
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Happy
June 13, 2022
Updated review

Easy and fun. Nice product and easy services. It found every quickly. Many options.

Date of experience: June 13, 2022

Needed belts
June 9, 2022
Previous review

Needed belts

Date of experience: June 9, 2022

Easy to purchase
March 14, 2022
Previous review

Easy to purchase

Date of experience: March 13, 2022

It is sometimes hard to gage the size because they...
October 20, 2021
Previous review

It is sometimes hard to gage the size because they don't always fit the size you usually wear but the return policy is great but watch out for the fine line of no refunds or returns and then you are stuck!

Date of experience: October 20, 2021

It's easy to shop and find good quality merchandise...
July 8, 2021
Previous review

It's easy to shop and find good quality merchandise and rtn.

Date of experience: July 8, 2021
Ohio
1 review
0 helpful votes
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Love my dress!
June 13, 2022

Dress was exactly how it looked in the pictures. Absolutely beautiful.

Date of experience: June 13, 2022
New York
1 review
0 helpful votes
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Alfred Sung High-Low Gown
June 13, 2022

Dress is in perfect condition. Very nice tailoring and material.

Date of experience: June 13, 2022
California
1 review
0 helpful votes
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Beautiful Bag
June 13, 2022

Bag has arrived in a timely manner! I'm in love with it!

Date of experience: June 13, 2022
Arizona
2 reviews
0 helpful votes
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GREAT!
June 13, 2022

Very easy to navigate! Clothes are nice and trendy and also classic, great prices.

Date of experience: June 13, 2022
Missouri
2 reviews
0 helpful votes
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Perfect!
June 13, 2022

These Gucci slides are exactly what I was looking for for my sons birthday. They came beautifully packaged and in perfect condition.

Date of experience: June 13, 2022
Maryland
1 review
0 helpful votes
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Cute Purse
June 13, 2022

Love it. Delivered on time and the seller was very responsive.

Date of experience: June 13, 2022
Texas
1 review
0 helpful votes
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Love them
June 13, 2022

This was my first purchase and I will definitely purchase here again,

Date of experience: June 13, 2022
Canada
1 review
0 helpful votes
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Review purchase
June 13, 2022

Item arrived quickly and in good condition. Packaged well!

Date of experience: June 13, 2022
Ohio
1 review
0 helpful votes
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Not what i wanted
June 13, 2022

I've shopped with Tradesy many times and i have no complaints

Date of experience: June 13, 2022
Tennessee
1 review
0 helpful votes
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Blah blah
June 13, 2022

Sellers not reporting the item you bought is out of stock; some will even keep your money until you bug the crap out of them for a refund. Sellers will send you the wrong item in place of what you bought WORSTof all you don't get a refund only site credit.

Date of experience: June 13, 2022
Virginia
1 review
0 helpful votes
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Amina Muaddi earrings
June 13, 2022

Gorgeous earrings! Absolutely perfect and fast shipping

Date of experience: June 13, 2022
Ohio
1 review
0 helpful votes
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Fantastic!
June 13, 2022

Seller shipped same day, and I received it 2 days later (one day was a Sunday), incredible! Lovely sweater, just as described. I couldn't be more pleased.

Date of experience: June 13, 2022
Pennsylvania
1 review
0 helpful votes
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Great
June 13, 2022

I made the purchase and it was here before I even knew it! It's in perfect shape and is my favorite new accessory

Date of experience: June 12, 2022
Maryland
3 reviews
0 helpful votes
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Chanel espadrilles review
June 13, 2022

Just as described. Perfect fit. Good communication from seller

Date of experience: June 12, 2022
New York
1 review
0 helpful votes
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Perfect in every way
June 13, 2022

My order arrived EARLY~ and fortuitously on my daughter's birthday (a Sunday!) The product was perfect: exactly as described, if not better! Color, quality, condition all.

Date of experience: June 12, 2022
North Carolina
1 review
0 helpful votes
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Spectacular service!
June 13, 2022

Quick and easy ordering. The necklace arrived quickly and was as described, in perfect condition. I am very happy with the service from this seller. I have not ordered from Tradesy in the past and look forward to ordering again.

Date of experience: June 12, 2022
Illinois
1 review
0 helpful votes
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A. S. 98 Sandals
June 12, 2022

The process was quick and efficient. The shoes were just like they were described in the ad.

Date of experience: June 12, 2022
Delaware
1 review
0 helpful votes
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First Timer
July 13, 2022

Pleased and little disappointed not pleased with the shipping purse placed in tissue paper and Ziplock baggie Seller didn't include the box

Date of experience: June 12, 2022
dev o. — Tradesy Rep
over a year old

Hi Karen,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

We are so sorry to hear the seller packaged your item with less care than expected! We know this can be disappointing. We do our best to support buyers in their shopping endeavors by offering the ability to request should the item have come damaged due to the packaging. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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