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Tradesy

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TradesyReviews 9,836

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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LOVE!
June 30, 2022

I absolutely LOVE the sunglasses. They're in great condition, got here before the estimated delivery, and we're fairly priced. Writing reviews can be a pain but I needed to let y'all know

Date of experience: June 30, 2022
California
1 review
0 helpful votes
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Fast return time!
June 30, 2022

Very satisfied with how quick seller shipped product

Date of experience: June 30, 2022
Massachusetts
1 review
0 helpful votes
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I loved my first experience with tradestry. I have bern debating about tryinh it and I finally did and I enjoyed. On the other hand was a bit disapointed with the product. The leather doesn't feel authentic.

Date of experience: June 30, 2022
Pennsylvania
1 review
0 helpful votes
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Great
June 30, 2022

I am very satisfied! The lady I dealt with was wonderful!

Date of experience: June 30, 2022
Ohio
1 review
0 helpful votes
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Easy, fast and excellent communication. Will use site again. Thank you!

Date of experience: June 29, 2022
Florida
1 review
0 helpful votes
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Custom delay
June 29, 2022

Maybe let a buyer know to expect delays with customs.

Date of experience: June 29, 2022
Texas
1 review
0 helpful votes
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Happy Customer
June 29, 2022

Quick response, quick delivery, Irma better than described

Date of experience: June 29, 2022
Florida
1 review
0 helpful votes
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GG loves Gucci bags!
June 29, 2022
Updated review

Clear communication between buyer and seller. My questions were answered quickly

Date of experience: June 29, 2022

Clear communication between buyer and seller
June 23, 2022
Previous review

Clear communication between buyer and seller.

Date of experience: June 23, 2022
Florida
1 review
0 helpful votes
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Awesome
June 29, 2022

Fast and pleasant experience! Will definitely shop here more often

Date of experience: June 29, 2022
Washington
3 reviews
3 helpful votes
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Ich danke Ihnen.
June 30, 2022

Alles wurde erklärt, alles wurde gefragt, alles war so höflich und kundenorientiert wie möglich. Keine Beschwerden über den Kauf - alles ist erstklassig. Ich danke Ihnen.

Date of experience: June 29, 2022
Maryland
1 review
0 helpful votes
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Great purse
June 29, 2022

Easy ordering, quick response, handwritten note from seller in package

Date of experience: June 29, 2022
Virginia
1 review
0 helpful votes
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SO HAPPY
June 29, 2022

I was super pleased with my trades experience! Shipping was so fast and item came just as described I loveeeee the sunglasses had to treat myself. Thank you so much!

Date of experience: June 29, 2022
Illinois
1 review
0 helpful votes
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Everything great and easy
June 29, 2022

I needed this for a gift, loved that it arrived fast and secure

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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LV bag
July 29, 2022

The bag I purchased had either black mold inside or oil. I believe it was oil because I had to use gasoline to clean my hands after I cleaned the bag. Why are the bags not checked before shipping?

Date of experience: June 29, 2022
dev o. Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. If it is deemed misrepresented by our Returns Team we will issue a refund to the original payment source.

Additionally, You can request a return for any reason within 4 days of delivery. You'll send the item to Tradesy for free, and we'll issue Tradesy Site Credit for you to find something new. Once we receive it, we'll email you to confirm the return has been processed and your Tradesy Site Credit will be available.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating

Arizona
1 review
0 helpful votes
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It's Gucci!
June 29, 2022

I love my new ring. I appreciate the authentication process.

Date of experience: June 29, 2022
Georgia
1 review
0 helpful votes
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Gucci Black Sync watch
June 29, 2022
Updated review

Love it!

Great quality - serial number provided. Beautiful case.

I checked how to check for a fake Gucci watch and this is official. I am so happy with my purchase.

Date of experience: June 29, 2022

Quick and easy
June 24, 2022
Previous review

Quick and easy. Love it!

Date of experience: June 24, 2022
New Jersey
1 review
0 helpful votes
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GREAT PURCHASE
June 29, 2022

It was very easy to shop on Tradesy. The pictures were accurate, the price was fair and the item was delivered quickly. Once I received the item it does have some tiny pressure marks on the front flap of the bag that were not there previously based on the photos. I believe the bag should have been cushioned more during the shipping, which came directly from the seller but I decided to keep the item because I like the bag and I still feel it is a good purchase.

Date of experience: June 28, 2022
Texas
1 review
0 helpful votes
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Excellent
June 29, 2022
Updated review

Excellent shopping experience, website easy to navigate.

Date of experience: June 28, 2022

Excellent experience, quick navigation
June 23, 2022
Previous review

Excellent experience, quick navigation.

Date of experience: June 23, 2022

Excellent experience
May 7, 2022
Previous review

Excellent experience

Date of experience: May 7, 2022
Illinois
1 review
0 helpful votes
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Love these
June 29, 2022

Love these super gorgeous! They shipped quickly as well and the seller was super fast at responding and amazing to work with

Date of experience: June 28, 2022
Illinois
1 review
0 helpful votes
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Great item
June 29, 2022

Easy to shop and had what I wanted in stock. Hard to find items this is the place

Date of experience: June 28, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163