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Tradesy

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TradesyReviews 9,836

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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My Blue Purse
July 1, 2022

Was able to find what I wanted and it was priced right. It was promptly shipped and delivered as scheduled.

Date of experience: July 1, 2022
Ohio
1 review
0 helpful votes
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Great experience
July 1, 2022

Great experience everything went well. I'm glad I choose to take a look at your all's site.

Date of experience: July 1, 2022
California
1 review
0 helpful votes
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Erdem dress a winner!
July 1, 2022

Stunning dress that fits like a glove! I'm very pleased.

Date of experience: July 1, 2022
Oregon
1 review
0 helpful votes
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Can't thank the seller enough. They went above and beyond to ensure I had it in time for my trip. Thank you!

Date of experience: July 1, 2022
Arizona
1 review
0 helpful votes
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Great experience!
July 1, 2022

Very excited to use my credit toward some amazing Oakley sunglasses!

Date of experience: July 1, 2022
Georgia
1 review
0 helpful votes
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Awesome purchase
July 1, 2022

I love my purse. It was just as it was described and look like the picture.

Date of experience: July 1, 2022
Wisconsin
1 review
0 helpful votes
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Awesome
July 1, 2022

Very awesome happy with my beautiful purchase, will have to recommend you to others

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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I love it
July 1, 2022

I love it very easy to purchase, The delivery was smooth easy to track

Date of experience: July 1, 2022
California
1 review
0 helpful votes
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Cute bag
July 1, 2022

Had more stains on strap than shoe in photos or listed in description. But overall cuts bag!

Date of experience: June 30, 2022
New York
1 review
0 helpful votes
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Enjoy
July 1, 2022

Ordering was fast and easy! The produce was as described. I love the shoes. Great seller!

Date of experience: June 30, 2022
Texas
1 review
0 helpful votes
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Easy return
Provided me with fedex label & fedex office closed to me

Date of experience: June 30, 2022
dev o. — Tradesy Rep
over a year old

Hi Della,

We recently reviewed your feedback and wanted to follow up with you.

We're so sorry your purchase didn't work out, however, we're pleased to hear our Returns process was easy! We so appreciate user feedback and often utilize it to better streamline our services. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7 am to 3 pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

It's very frustrating to feel like you're not being understood or that you're not getting the help you need. It is always our goal to provide excellent customer service, If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Indiana
1 review
0 helpful votes
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...
July 1, 2022

...

Date of experience: June 30, 2022
Texas
1 review
0 helpful votes
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My Summer Obsession
July 1, 2022

My LV backpack came packaged well and quickly. Love the FACT that it had the dusk bag!;-)

Date of experience: June 30, 2022
North Carolina
1 review
0 helpful votes
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Louis Vuitton pochette
July 1, 2022

Delivered quickly and as description, clean with box and dust bag

Date of experience: June 30, 2022
Colorado
1 review
0 helpful votes
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Perfect sale! Thank you!
June 30, 2022

Thank you for the perfect sale, item is exactly as expected.

Date of experience: June 30, 2022
Virginia
1 review
0 helpful votes
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Super smooth experience
June 30, 2022

Item is brand new, original. Shipping was fast and everything is great!

Date of experience: June 30, 2022
Georgia
1 review
0 helpful votes
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Great seller
June 30, 2022

Item was in perfect condition and got here super fast :)

Date of experience: June 30, 2022
New York
1 review
0 helpful votes
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Love my purse!
June 30, 2022

Quick and easy purchase and delivery! I was extremely satisfied with my product.

Date of experience: June 30, 2022
Tennessee
1 review
0 helpful votes
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Delivered but got lucky
July 30, 2022

It was delivered on my door step but thankfully I was able to come to home to bring it in. I was expecting it to be signed for or even put in my mail box.

Date of experience: June 30, 2022
dev o. — Tradesy Rep
over a year old

Hi Mollie,

We recently reviewed your feedback and wanted to follow up with you.

Oh no! We are so sorry for any delivery issues with your purchase. Please know for all orders on Tradesy that are $500 and over, we do require a signature for delivery. Additionally, all orders are insured while in transit. That said please know you can always reach us for any other shipping inquiries or tracking updates. We can be found at (844) 988-7233, our phones are open Monday-Friday from 7 am to 3 pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

It's very frustrating to feel like you're not being understood or that you're not getting the help you need. It is always our goal to provide excellent customer service, If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Minnesota
1 review
0 helpful votes
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Beautiful dress!
June 30, 2022

Fast shipping, great price on a fabulous dress! Very happy!

Date of experience: June 30, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163