TradesyReviews 9,836

As I told you as I am looking at alot of negative reviews about your company I again stated that I want my refund for the bag since the smell of China (that is the country) when you go into a chemical plant. The smell makes me sick and I am tired of getting the refund into credit. Even if you say it is not real or a fake that wasn't the point as was the smell. Please be king enough to do so or as I said I will go to paypal and the better business bureau and I will make a very negative statement to the consumers about the products you are selling. I am tired of this.

If I could give 0 rating I would! Received an item that doesn't look like anything on the picture and they refused to give my money back to the credit card. I have appealed the case and they still refused to give mu money back. Talked to the manager and all she could say is "I'm sorry" No, you're not sorry! You only scam people, their hard earned money. That is how you make money. Never ever trust this website. Worst customer service. Rude!

I have had the absolute worst time dealing with this company! I placed my 1st order through Affrim... the product arrived and was not what was posted. Since then I've placed 4 other orders to use my $100 credit and each time I got a email saying seller cxld order! Why isn't there some type of liaison between seller & Tradesy to verify items are still available? When speaking with a SUPERVISOR... she was lost for words when I asked her that question! Then came back with... our development team is working on that. Horrible. They can keep the money. I'll NEVER visit that site again! LC

I have never publically complained about a website but I want to warn you to do your research before considering purchasing from Tradesy. Even Christmas gifts had a four day return policy so be careful with timing your purchases with recipients' inspection.

The handbag my daughter bought for me through Tradesy was filthy and not accurately pictured nor described. When I complained to Tradesy on Day Four, I was given a generic response--so much for customer support! I wish my daughter had spent more time researching the numerous Tradesy complaints instead of trusting them. I found much better selection and better pricing of same handbag model on EBay.

I went to Tradesy to buy a used Chanel bag. The site advertises that it sells designer items. Well next to Chanel Purse listings are items from Forever21. This shows me that Tradesy either does not monitor and check what is listed, or this really is not an exclusive designer site. Who authenticates the bags? If people can sell cheap $20Forever21 items next to $3000 Chanel purses, one has to wonder if the designer items are real. If Tradesy monitored the site for authenticity, Forever21 items would not be listed. Be careful when purchasing from Tradesy. Think about what I saw. Forever21 items listed as designer items. This site is bogus.

I bought 2 bags last week; 1 was an LV, the other a Gucci. The LV was cancelled because Tradesy determined it was a fake. I wanted to cancel the 2nd bag because now I was skeptical about the second bag. Well sure enough I received it, and it too was fake! I watched many videos and read about detecting fake bags and they proved to be very valuable. I was able to see the details of the fake bag come to life. Shame on these people who prey on others. Do not waste your time buying from them!

I purchased a Louis Vuitton bag from tradesy in December of 2015. I purchased the bag for my girlfriend as a Christmas gift and once received I took it to Louis Vuitton to have it authenticated and they quickly DENIED its authenticity. I contacted tradesy and returned. Kath B. The tradesy rep denied refunding my money and only offered tradesy credit after I invited her to take it to a Louis store in her area and prove me wrong, she refused. I'm now stuck with a credit for a site that sells counterfeit products. TRADESY = COUNTERFEIT, CON-ARTIST, LYING THIEVES. Oh, be ready when you call customer service it sounds like the dog pound, I could hardly hear the rep over the dogs fighting in the office, literally.

THEY ALLOW THE SALE OF FAKE BAGS! Don't shop here (or tradesy which they just merged with) they can't be trusted... The reason why I choose to purchase my bag from shop-hers is the apparent authenticity check that happens before the bag is sent to the buyer. Well this NEVER HAPPENED. The bag I purchased was a FAKE! It wasn't until my friend who was an authenticator told me my bag was fake that I began researching this company. I have reached out to them and yet to hear back from them. I am reporting the selling of fake good to BBB, and will press until I get my money back. This is ridiculous, don't claim to authenticate when you don't do it.

A purchase was made on our credit card the bank stopped payment I called to try and get it cancelled only to be told I needed to call with the bank on 3 way what kind of crap is that I have never heard of it, A order that was done less than 24 hrs is being cancelled and you are telling me I'lI have to call with the bank who has that time of day If I did not receive your product this should not be an issue product was not even shipped so this should not be a problem

I tried tradesy.Com because they merged with shophers.Com and I bought some great deal on designer items however I purchased a Louis Vuitton belt and was shocked when I received it.
It came in what looked like original box with dust bag. The seller put it inside a large post office box without bubble wrap or other protection. The box was creased and wrinkled. When I opened it a horrible scent like a chemical came out.
I have some original pieces from The LV galleria in Roseville CA so I compared the belts, I also Google fake LV Belts. The outside looked good, the LV logo on it was correct, I turned it over and compared the codes and they seemed ok. Easy to see and feel and in correct places. I looked at the brads holding the buckle on, the correct screws were there but we're not in the correct location. So I checked stitching and it was OK until it was at corner, they were even on 1 side but other had 3 smaller instead of 2 to match.
I emailed tradesy and left my concerns. They were closed and I would get response next day. I did not get one, so I called the number and let them know of concerns. You have 4 days to start return so that isn't a lot of time to be stuck with the purchase.
So on the phone I explained I emailed them with no response, while I waited for the lady to get return authorization she informed me they emailed me 5 minutes ago. OK. So how do I get refund? She said they send Auth to return and when they receive it they will inspect it at that time and if fake refund money. I was under impression they inspect before selling, Not True. They look at picture of item online. I returned item and received a message saying my money was refunded. I have not checked bank because it was just couple days ago but I will. Just a hassle for me. I told lady I was taking pictures of item which I did in case they changed it from one I received to keep refund. She was a little rude about that.
The scent never went away, even when i left open all night. My husband said it smelled like a chemical to do leather or something. Very strong.
I will not shop this site again.

I've made 3 purchases from Tradesy so far and I am going to send the last one back for them to authenticate for me because I think it might be a fake (Chanel bag). My first 2 purchases were great and the items were authentic. When I signed up I read the fine print and it clearly says if it's fake you get a refund if you don't like it you get store credit so I don't understand why some of the reviews are so bad. If they authenticate my 3rd purchase than I will have proof from them and I'm ok with that.
Update:
So Tradesy confirmed that my item was authentic... however I chose the store credit option because I just wasn't happy with the bag's size and the lining having been replaced bothered me. I purchased another bag that is authentic but a little older and I am very pleased with that purchase. I would say that if you are buying something that is a very high priced luxury good it's worth getting it authenticated outside of Tradesy... at least for your own comfort.

I have 2 beautiful Tommy Bahama sweaters that have never been worn. Tags still on them. I saw a commercial for Tradsey & thought it would be a good idea to sell them on there instead of at a consignment shop where I wouldn't get much for them. After taking pictures and such I got to the point where they suggest a sale price. The first sweater cost $168.00, Tradsey suggested I sell it for $51.42! The second sweater cost $118.00, the suggested sale price...$31.00!
I immediately deleted both profiles. Those suggestions are absurd! These are brand new designer sweaters in timeless designs that have never been worn. These people don't know what they are doing.
Oh, and to those people who claim that all the negative reviews are not written by real people... I am a "real" person (as opposed to an unreal person). And it is possible for people to have opinions that do not agree with yours!

I recently sold an authentic Chloe bag on Tradesy. The buyer was very hesitant to begin with. The day she received it she sent it back and said there was no serial number in the bag and therefore it was not authentic. Tradesy told me what happened and I did not worry at all cause I was 100% sure that it was there when the bag was sold to her. Tradesy then told me that the bag was fake and they were sending it to a third party (which I would love proof of). This is completely impossible. The girl must have got the bag, not liked it and somehow removed the serial number. This was the only way she could get her money back. Then Tradesy doesn't want a bag without a serial number so they just said it was fake which is a complete lie. I have a picture of the tag with the serial number on it that was in the bag when I sold it. However, Tradesy said they have no reason to believe that's it the same bag. I just don't get how this happened. I have been in contact with Chloe and they can't help me without the tag either. I was selling this bag I loved cause I needed the money and now I have a bag I can't sell and I have been totally cheated. It is so disappointing that this is happening to people and now I'm at a loss cause I am not sure how else to prove it. I have been trying to find the receipt and bank statement but it was purchased 4 years ago. Reading the reviews, I am not the only person this kind of stuff is happening to. Please stay away! Tradesy please find a better way to protect the seller. It is a horrible feeling.

I purched a supposed Chanel handbag. It was actually a gift with purchase for buying perfume. It never stated that it was a gwp, they called it a vip bag. I wore it twice, and it broke. I wrote customer service 5 times, and when someone finally got back to me that said it was a final sale. No where was is said that it was a final purchase. Now they won't return any correspondence. These people are nothing but con artists. Do not use this site!