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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

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25,419 reviews

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Georgia
1 review
8 helpful votes
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Beware!
March 27, 2017

Stay away from this site! Bought 2 supposed Rose Gold Pandora charms from this site. All claimed to be authentic. After a month, the rose gold was fading! Sent it back to the company for return and they told me is was authentic and couldn't return the item. This company is a total scam! Stay far away!

Date of experience: March 27, 2017
Virginia
1 review
0 helpful votes
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Great!
March 22, 2017

I would recommend this site to all my friends. I have gotten great deals on my LV pocketbooks. They are very classic would not trade pockets for anything.

Date of experience: March 21, 2017
Oregon
1 review
10 helpful votes
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O customer service
March 19, 2017

Called customer service. Was on hold for 30 minutes. It took someone three hours to call me back. They couldn't help me. They said somebody else would call me back. No one did. Worst customer service I've ever encountered

Date of experience: March 18, 2017
Kentucky
1 review
10 helpful votes
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Sold a beautiful brand new designer bag to a buyer, who used it, then one month later wanted to return it to me, claiming my measurements were off (she was supposed to return to Tradesy, but must have known they wouldn't find any problems with my measurements). Two months after the sale, I finally got the bag back (in a ripped dirty box with no protection on the bag). After several unanswered attempts to discuss this with Tradesy (I was promised contact from their returns dept. the next day), I happened to see in my bank account where Tradesy (WITHOUT ANY NOTIFICATION and while I was still awaiting "contact" from them) deducted all of the funds from my bank account. I closed my Tradesy account and will file with my bank for unauthorized funds. Beware Sellers. Another scam artist's dream site. Almost makes Ebay returns seem civil.

Date of experience: March 18, 2017
Florida
1 review
11 helpful votes
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They hold your seller funds for weeks and in my case took a month to give a buyer a refund and me nothing with 0 communication. I still don't have my item back. They are a bunch of crooks.

Date of experience: March 17, 2017
California
1 review
8 helpful votes
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Item "Not For Sale"
March 16, 2017

I purchased a pair of Sam Edelman sandals. My credit card was charged immediately yet several hours later I received a notice from the Seller that they "were not for sale". No apology, no, sorry for false advertising. Tradesy says it will take 5 days to see my refund. If you could pull my money immediately, you should immediately issue a refund. I didn't cancel. YOUR Seller failed to remove the item. No recourse on their website. Will never use their site again and telling everyone I know.

Date of experience: March 15, 2017
Canada
3 reviews
7 helpful votes
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Not only did the dress I buy arrive at my place not as it was advertised by the seller (it both had a stain on it and was not the size she said it was - she advertised it as a size 12, it came with size 9/10 on its tags) but sales to Canada are final - no exchanges or returns or refunds. So I wasted my money on a dress I can't wear. If I can save the population of Canada from wasting their time and effort, the moment writing this review is worth it.

Date of experience: March 13, 2017
New York
2 reviews
0 helpful votes
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Love it
March 14, 2017

I both buy and sell on Tradesy, so far (a dozen times) without issue. Absolutely love it, got lots of great tops from here (I don't buy designer, just regular stuff), plus it gives me a place to sell things I changed my mind on, ended up not wearing or just don't like any more :)

Date of experience: March 13, 2017
Tennessee
2 reviews
4 helpful votes
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I Bought A Bag From Tradesy. Well Upon Receiving It The Bag Was Just How They Described, But Unfortunately It Belonged To A Smoker. I Have Never Smoked So I Am Very Sensitive To That Scent Also Because I Have Asthma. Well I Don't Feel That I Should Have To Get A Site. Credit Because Of This Particular Situation, And I Am Afraid To Order Another One Because It Can Happen Again. I Should Get A Refund. I Will also. Open A Case And Give A Negative Report To The Better Business Bureau If This Is Not Resolved Fairly. Phone Number *******345 Evelyn Jones *******@gmail.com. Vince Camuto Bag.

Date of experience: March 13, 2017
Texas
4 reviews
0 helpful votes
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Quality bags for less
March 14, 2017

N't believe I bought a $400 never used with tags purse for almost 75% off. Great purse! Great buy! I would recommend tradesy.com to anyone who would like to get into buying great product at very reasonable prices.

Date of experience: March 13, 2017
Texas
1 review
6 helpful votes
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Terrible to deal with. Started on Ebay and Tradesy at the same time. Doing great on Ebay, quit Tradesy. Don't pay on time, return policy is ridiculous, don't update website on time. Yes, I sold on Tradesy. Not worth the hassle.

Date of experience: March 13, 2017
Louisiana
1 review
0 helpful votes
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Excellent
March 14, 2017

Smooth and easy to use, love using this site. Will definitely shop here again. Would recommend to friends, I actually already have.

Date of experience: March 13, 2017
New York
2 reviews
6 helpful votes
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I purchased Chanel leather pants for 500$. The seller took pictures that way that no damage was visible. The black color of pants was faded, a large tear above rear pocket, lining seam was torn. Absolutely no control over the quality. Yes you do have a chance to return the item, they will evaluate it and give you store credit. Do you really want to have 500$ credit on website that sells trash?

Date of experience: March 13, 2017
Texas
1 review
2 helpful votes
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Return
March 13, 2017

I didn't like the fact that I did not get credit on my credit card after returning an item. The item I returned was definitely not worth what I initially paid for it. Now I can't get my money back for a used Item that I purchased and returned the very next day after I received it.

Date of experience: March 12, 2017
Maryland
1 review
0 helpful votes
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Shopping with tradesy is quick, fun and fabulous! I was able to get the bag of my dreams for an affordable price!

Date of experience: March 12, 2017
New York
1 review
1 helpful vote
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I sell and buy on Tradesy, best site ever. Savings are great and you get items fast. If you can't find the item on the internet chances are someone is selling it on Tradesy

Date of experience: March 12, 2017
Michigan
16 reviews
12 helpful votes
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A #1 Safe Site
March 12, 2017

I've had a great many transactions with Tradsey & found them to always have both the seller & purchaser's best interest in mind. They are an honest, stand behind their word, site friendly, team Tradesy friendly, purchase friendly site. I'm unable to think of enough great things to say. I've never been disappointed or concerned when I've made a purchase because I know I'm protected & I'm sure the sellers feel that way as well. I do not work for & am not related to Tradsey but those who do work there treat you like you're family.

Date of experience: March 12, 2017
District of Columbia
3 reviews
1 helpful vote
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Tradesy is the best!
March 12, 2017

Love the products they offer, prices are good, delivery is swift and they stand behind their sales. Have never had any issue shopping on Tradesy.

Date of experience: March 11, 2017
Utah
1 review
5 helpful votes
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I initiated three withdrawals that never reached my bank account. Despite sending Tradesy my debit card statements showing proof that I never got the transaction, Tradesy customer service refuses to reinitiate a transfer. It's been two months and I'm getting bounced between departments telling me to talk to my bank (which obviously says they never got my transfers) and that there's nothing they can do about it. Today I requested a telephone call and they said they only write emails. They are cheaters and phonies and do not protect their customers! This is not the way a business should be run!

Date of experience: March 10, 2017
Canada
1 review
3 helpful votes
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I have ordered a pair of the shoe over a month. The tracking was provided not updated over 2 weeks! I ask for refund and help! They told me to wait another 48 hours! I wait 72 hours still not arrive so I request the refund it! They just give me a toll-free number to check but never have an answer! This is the worst CS! Don't trust this site, seller and staff!

Date of experience: March 10, 2017

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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