TradesyReviews 9,836

I have seen a lot on complaints on their Facebook page, however I do notice that it ended up being deleted/hide the next day or two. So yes, they obviously didn't want other ppl to see their complaints and trying to hide it, only showing good comments or reviews to cover their bad side. For me this is very unprofessional company would do. If they are confident, they wouldn't have to hide. It's should show ALL (good & bad) comments, do ppl can decide if they still want to go for it. But if you just delete the bad and only showing the good or not so bad ones, this is very shady. I wouldn't recommended a shady company like this one!

Tradesy has super low rate here, however they have high rating on trustpillot, ppl are saying they pay for good or fake reviews there, it seems to be true!

Hubby purchased 2 pieces of "18K" jewelry for Valentine's Day. Turns out they were FAKE. No markings or stamps showing 18K and they stuck to a magnet like glue. I email Tradesy photos and video of proof. Trying to contact someone at Tradesy is impossible. No one answers their phone and they do not respond to email. Opened up misrepresentation case, shipped items back and waited for response. In meantime, the seller is now trying to sell the same items on Poshmark, and I am left here feeling scammed and victimized, and out $800.00. Finally get through to "customer service" today, and a very snarky, unsympathetic and condescending girl barely listens to my situation and goes into her whole spiel about how they will test the item and if it turns out to be authentic they will give me a Tradesy site credit? Like I really want to continue to shop here? I dont want a credit, I want better customer service and I want my MONEY back. I then demanded to speak to a manager and she said she would call me back. Of course she didn't, and they are now closed (1PM pacific, who closes at 1PM?) I will NEVER shop here again and I would NEVER recommend. Beware Buyers, you will get horrible customer service and be prepared to fight to get your money back if you receive a horrible/misrepresented/fake item. My next step is to contact my credit card company. My advice is to stick with Posh, Mercari or even Ebay over this shoddy company. And apparently I am not the only one with these same complaints, read the other horrible reviews here about this company.

I have been selling good quality clothes online for about 2 years - trying most sites a few times including Poshmark, Vinted, Tradesy, Facebook, eBay. Tradesy is my least favorite. The seller tools are weak There's no way to engage to get more views, and my least favorite is it takes 2/12 weeks after an item has been received by the buyer for them to release your money - why? Tradesy got their money, the buyer got their item and yet the seller is that last to get paid? Not thanks. I removed the rest of my items for sale. I'll stic with Poshmark.

I listed four Louis Vuitton bags and several articles of clothing. It took forever to take the best photos and add in the information describing condition and details. I sent an email to ask a question... nothting. I sent email for three days straight and they never replied. Then I suddenly saw all of my bags had sold and they disappeared. I thought okay... anytime now they'll send a notification and I'll get the details. Nothing. The bags were "sold" and buyers started asking me when would I ship them. I couldn't contact Tradesy... they never returned an email and the "phones" were always "closed". Most bizarre experience. I still don't know what happened and why they took the bags off the site. I had to tell the buyers I can't ship and I can't get Tradesy to respond to me... in any possible way. After a few more days of not hearing a thing, I took all my listings off. Terrible experience, unprofessional and bizarre. They charge 14.9% plus a 2.9% transfer fee when you ask for your money to DO NOTHING. Go to Fashionphile or Yoogis Closet. At least they will communicate with you and treat you well.

I actually did not read the reviews until after I had ordered so I started to get nervous after I read these. I am so HAPPY with my LV cross body bag. I bought it from Scarlet, she was amazing. She sent me an email right away that she was shipping my purse 2 day priority. I got the shipping # right away and tracked it through USPS. I could not be happier. Communication and bag was exactly what I expected. If I could afford it, I would only buy through Scarlet. I can only say that this site is up to they seller and not Tradesy. All I can say is that I had a great experience for first time buyer. Thank you!

This company is as dishonest as they come! Lucky for me, my purchases have been fairly small. I was sold a pair of broken and filthy Marc Jacob sunglasses. I put them in the mail the very next day with the so called "free return label" I was confident that I did everything according to Tradesy's return policy. Boy, was I ever surprised! They said I didn't return the item within 4 days! They tell you returns are free so that your item won't get to them within that 4 day period because ground mail takes forever. How sad. Have fun rotting in hell "Trashey"I mean "Tradesy".

It relies on seller to be honest about their product and if that is the case then they should allow you to return and get your money back. It's a win win for Tradesy because they return the item back to the seller who could relist it and the buyer gets store credit so they never lose. I don't think that is fair to the buyer who may not want anything else and is stuck with a credit.

As a seller the fees went up but it still is less than most consignment shops. They hold on to your money for 4 days which protects the buyer if you register with them if not they will keep your money much longer. I've sold over $12,000. In items and purchased $5000. In items with 1 issue that I returned.

Every potential buyer should be aware that once you purchase anything on trades, it is yours forever,. The only return policy in place is a trafdedsy credit, so they hold onto your money until you find something else. They say you can get a refund for misrepresentation by a seller or if the item is not as described by the sellerr or damaged; good luck... i found their customer service to be anything but helpful. Even though an item i received was clearly not what was represented, they refused to process a refund. For previously owned clothes, stick with ebay

I have been selling on Tradsey 2 years. At first it was GREAT! They paid me quickly and the commision they took fair.
I am one of the Sellers that sells 100% Authentic items, I confirm pack and ship the same day I get an order. ITs packed the way I want to receive when I order.
I provide Documentation of photos, receipts, registration cards and original tags.

A few months ago Tradsey got GREEDY. Their commison went up 7% while still charging 3% as a penalty for taking out MY money. Thats why I sell! And to buy more merchandise. ALSO another penalty. Even though I have NO comebacks, NO issues with anything, and I might add Tradssey made alot of money off me.
They now hold seller funds up to 2 weeks! Really! Thats how you treat the sellers who make money for Tradsey!
I will be leaving Tradsey soon. All the work ive put into my listing will be lost... but I cannot tolerate Tradsey treating me like gum under their shoe any longer.
I never get any credit from these people on doing a good job.
Glad I never left EBAY totally... and the buyers and sellers I brought over to Tradsey, they are all leaving too...
Good job Tradsey.
Hope youre happy...

I ordered two things and both were designer and in the exact condition that was mentioned in the listing. I have just read so many negative reviews that I am somewhat afraid to make my 3rd purchase.

For all it is worth, the two purchases that I have made thus far are original designers. I contemplated returning one item and my response was answered right away. I even received an email asking if I was still returning after several days of not placing the items in the mail. I am sorry for all the negative experiences that everyone has had on Tradsey - but mine has been GRRRRREAT, I just worry should I push my luck?

I am a jewelry seller and fairly new to this site.So far everything has been great experiences and wonderful coustomers! I have been reading some of the reviews and I see a lot of unhappy ppl I am so sorry that some of you have experienced bad sellers on here I try to be as honest as possible about my jewelry and refuse to sell junk when someone orders something from me i really want them to be happy with their order. I just hate that ppl get on here and mess ppl up where they don't trust the good ppl that are selling on here we are out there. I don't have big fancy experience things but I do have pretty things and so does many other ppl we're not all bad I would never hurt someone that's buying from me! I'm so sorry for the bad ones on here and for the ppl that's been hurt but I promise I'm a good seller and so far I love my coustomers and this site@ fantastic kays

I was sold a fake Wallet I should of known then not to shop with this company. I stupidly purchased a second item. I had a death in my family and had to leave the country when I returned I opened the item only to find out it couldn't fit me. The company only gives you 4 days to submit the return I return on day number 5 and I call to see if as a courtesy they would grant me a A return because of the circumstances that was way beyond my control and seeing the fact that I still continue to shop here even though I was sold a fake item you would think the would care. But the answer was no because I was one day late. So now not only did I lose my money I'm now stuck with an item that cannot fit me. Such horrible customer service!. I will no longer be shopping with this company.