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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

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25,419 reviews

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Massachusetts
1 review
0 helpful votes
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Fabulous
April 7, 2017

All anyone has to do is go on Tradesy website, its s great. I look forward to shopping. There is so much to see and u never know what u might find.

Date of experience: April 7, 2017
Canada
1 review
0 helpful votes
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Thank you so much!
April 7, 2017

Tradesy Folks, I do love shopping on this site. I love the layout (so clean and organized and simple to search for desired items) and I am hooked on the amazing "follow-up" process that happens I add an item to my favourites (Canadian spelling, so not an error) and then I get a message indicating that the price has been reduced. Sold! That said, international shipping is killing me. I can't count the number of items I have taken out of my bag once I discovered that shipping would cost half of the price of the item. As infrastructure continues to progress with the growth of your amazing company, there must be a solution in the mix somewhere. I have faith in your creative energy and your ability to risk-manage. Expanding to include more of us in a meaningful way may be something to keep on the radar for the near future.

Date of experience: April 7, 2017
Ale N.
Minnesota
1 review
7 helpful votes
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FAKE,FAKE,KAKE!!!!
April 7, 2017

Fake products and fake authentication team!
STAY AWAY!! Even E-BAY BACKS YOU UP WAY MORE THEN TRADESY. Awful experience. I would give it a zero on ratings If it was available.

Date of experience: April 7, 2017
District of Columbia
1 review
0 helpful votes
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Consigning or shopping, I find Tradesy a great online site... great selection, great prices, super convenient to buy or to sell as well.

Date of experience: April 6, 2017
Illinois
1 review
1 helpful vote
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Everything is easy and clear, really love this site as they have amazing name brand items. Would give 5 stars however the fact that you only get store credit if you need to return something sucks. Makes me think twice about spending $400 on a jacket that might not fit and then I'm screwed.

Date of experience: April 6, 2017
California
1 review
0 helpful votes
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I am so excited to have found your site.
I am sharing it with my daughter, sister, and friends.
I have been shopping so now I am ready to start selling some items from my clause.
Beverly

Date of experience: April 5, 2017
California
1 review
5 helpful votes
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Avoid this place
April 4, 2017

I give them a minus 1 star. At first I was pleased with them but they are refusing to give me back my money for a returned item after I replaced it with an item costing twice as much. They will only give me a site credit. I am extremely unhappy and don't recommend anyone to buy from this site based in their return policy. They are a sleezy.

Date of experience: April 4, 2017
Florida
1 review
5 helpful votes
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Horrible
April 4, 2017

Horrible customer Service! Long wait times and response times
Poor attention to detail
Company reps with lack of experience and knowledge
Unprofessional and impersonal interactions. Tradesy doesn't care about people. Tradesy doesn't take seriously and doesn't penalizes dishonest sellers. Tradesy allow sellers put back the merchandise, even if they know that it isn't real. Tradesy is writing fake reviews on here for themselves. They are trying to cover up the reviews from real people with bad experiences

Date of experience: April 4, 2017
California
1 review
0 helpful votes
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I like easy credit and nice products. Best site I've seen for variety and quality. I can't wait to get my new items!

Date of experience: April 4, 2017
Iowa
3 reviews
0 helpful votes
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Tradesy is so much fun. I could sit for hours checking out my biggest weakness which is handbags. I love Coach and it's nice to be able to buy them at a cheaper price. Who doesn't like a deal? Tradesy sellers also let you know the condition of the bags. I have been looking for a Coach with purple and finally found one after a very long time of searching. Thank you Tradesy. I will be back!

Date of experience: April 3, 2017
Louisiana
1 review
0 helpful votes
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One Happy Customer
April 3, 2017

I really enjoy shopping with Tradesy. I am able to get the best deals at awesome prices from the comfort of my home. Thank you!

Date of experience: April 2, 2017
California
1 review
0 helpful votes
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I have been shopping on Tradesy for over a year now and have always had an excellent experience. You are notified when the item has been shipped and when to expect it. I have never used the return policy but I feel comfortable knowing I can return anything if it didn't meet my expectations for store credit.

Date of experience: April 2, 2017
New Jersey
1 review
9 helpful votes
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Scaaam
April 2, 2017

Fake listings,,, stay away they trap ur money with fake listings. Tradesy should be closed and taken to court for scamming people

Date of experience: April 1, 2017
Washington
6 reviews
1 helpful vote
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I like see it be a little better! To shop so it would be a better and to get I like I had hard time finding the I liked over and over again! Okay Thank you! A'm I getting free shipping? With my order?

Date of experience: April 1, 2017
Georgia
1 review
0 helpful votes
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There isn't another site on-line that offers more selection of high-end designer named consignment items.

Date of experience: April 1, 2017
Tennessee
1 review
0 helpful votes
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Was very easy to pull up was I wanted. Love the "favorite" button! I didn't have to refund items that I liked. Can't wait to get my purchases!

Date of experience: March 30, 2017
New Jersey
1 review
1 helpful vote
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Surprised
March 31, 2017

I was in a store in california and decided not to buy the item i found today and have wanted this item but could not locate it again until now!

Date of experience: March 30, 2017
California
1 review
7 helpful votes
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Why they are still doing business?, they are scammers, both to the buyers & sellers! Lots of complaints and yet, they are doing business, they sell fake mdse., but claimed & authenticated the mdse. Even it s very clear they are fake and then keep the money, that is estafa!

Date of experience: March 29, 2017
New York
1 review
10 helpful votes
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For sellers: READ CAREFULLY: They will take your earnings and keep them and just close your account. And then claim something saying is stated on their website. They do dirty business. Never sell with them because after a few runs they will do you dirty. They charge you (as a seller) 20 % off your earnings claiming that it is for a "better" customer service and opportunities to sell for you ( as a seller) BS.

FOR BUYERS: they sale fake designers bags like crazy. I had to report items all the time for being counterfeit. And they just don't care.

CUSTOMER SERVICE: Inexistent. They are always closed, always busy with another customer to answer your call, always busy to answer emails. Even thou they only work three hours a day for about three days a week. So don't expect you will get customer service at all with them. Just take your things and sell them on eBay that will work better. Believe me. They screwed me so many times last time they took large money off my account and never answered the phone.

Date of experience: March 29, 2017
Virginia
1 review
5 helpful votes
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I have NEW, NEVER BEEN USED Waterford listed on Tradesy's site. For some reason, when you click on the listing, you are knocked out. When I attempted to call Tradesy, I got a recording that they are only available Monday through Friday. Really? I sent an email to inquire. I received an auto reply that I would receive a response within 24 hours. It has been 48 hours and I still have not received a reply. Be careful if you list with Tradesy. They make their own rules as they go along.

Date of experience: March 27, 2017

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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