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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Arrived as described.
June 3, 2021

Easy to order. Shipping info was incorrect but arrived as described.

Date of experience: June 3, 2021
Thailand
1 review
0 helpful votes
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Great Site!
June 3, 2021

Overall very satisfied! Great sellers and deal! Looking forward for the next purchase!

Date of experience: June 3, 2021
Florida
1 review
0 helpful votes
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Love my bag
June 3, 2021

Awesome seller. Shipped fast and as described Tradesy was amazing as well. Both seller and Tradesy answered all my questions and were prompt and courteous

Date of experience: June 3, 2021
California
1 review
0 helpful votes
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Got here fast
June 3, 2021

I love the shoes. Fits well and excellent quality. Fast shipping. They look practically brand new. Would buy again.

Date of experience: June 2, 2021
Texas
1 review
0 helpful votes
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Great!
June 3, 2021

Such nice packaging, like a gift! Item exactly as described.

Date of experience: June 2, 2021
Maryland
1 review
0 helpful votes
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Pandora Swan Charm
June 3, 2021

The Pandora swan charm is a cute. It was delivered fast and was as advertised.

Date of experience: June 2, 2021
Massachusetts
1 review
0 helpful votes
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Great service
June 3, 2021

Beautiful shirt in perfect condition. Shipping was a bit delayed but nothing to worry about

Date of experience: June 2, 2021
California
1 review
0 helpful votes
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Great purchase
June 3, 2021

Love my Y2K LV purse. I paid to get it authenticated just to be safe. Quick shipping.

Date of experience: June 2, 2021
Georgia
1 review
0 helpful votes
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Luv my purchase
June 3, 2021

Luv the experience of purchasing my bag! It was everything that I expected and more! I was so excited when it arrived.!

Date of experience: June 2, 2021
California
1 review
0 helpful votes
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Seller didn't respond to my message
June 2, 2021
Updated review

First time buying here. Seller didn't communicate at all. I messaged the seller but no response but I did get my item minus the box that I thought was included.

Date of experience: June 2, 2021

Great experience so far
May 24, 2021
Previous review

Great experience so far. Can't wait to receive my item!

Date of experience: May 24, 2021
Illinois
1 review
0 helpful votes
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Love Tradesy
June 2, 2021

From the start to the end. Love shopping with Tradesy. They make it possible to buy things when your on a budget.

Date of experience: June 2, 2021
Florida
1 review
0 helpful votes
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LV bag
June 2, 2021

Purse was in great condition as described. Ordering and shipping was quick and easy.

Date of experience: June 2, 2021
Massachusetts
1 review
0 helpful votes
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First time buyer
July 2, 2021

I am disappointed given that this is my first purchase on tradesy and I bought shoes that look good but has hidden catch(hidden defect). Tried on shoes at home and heels are unsturdy as I walk in them. Heels move inward as I walk. Not safe to wear, set up for fall/injury. Request refund and explained the above reason for why I needed refund. Was asked to take pictures of shoes and send. Waiting to see if I would be refunded back my money not credit to use to buy another thing given the defect in shoes can not be seen in pictures but actually worn to feel it.

Date of experience: June 2, 2021
dev o. — Tradesy Rep
over a year old

Hi Rita,

I just wanted to take a moment to acknowledge your recent feedback regarding your Tradesy experience.

We are so sorry this has been your experience with us. I think one of the difficulties of shopping on the peer-peer-to marketplace is to make sure the item you're purchasing will be accurately described.

It is such an inconvenience to spend the time it takes to find the right item only to have it arrive and discover it is not as expected. While it is a challenge to prevent situations like this from happening, that is why we have our return policy in place. I am happy to hear you are working with our Returns Team to come to a resolution.

Returns take approximately 5-7 days to process once the item is delivered to Tradesy HQ. Our Returns and Authentication Team will carefully review your item and then send a detailed email once it’s complete.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating

New Jersey
1 review
0 helpful votes
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Gucci bag
June 2, 2021

Easy and quick delivery! Bag arrived in perfect unused condition

Date of experience: June 2, 2021
Connecticut
1 review
0 helpful votes
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Item received
June 2, 2021

Fast service, exactly as described. Pleasure doing business with you. Many thanks!

Date of experience: June 2, 2021
Missouri
1 review
0 helpful votes
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Love my item
June 2, 2021

The item was exactly as described. Shipping was pretty fast

Date of experience: June 2, 2021
Virginia
1 review
0 helpful votes
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Better than I expected!
June 2, 2021

Came quick and exactly what I was looking for and in new condition!

Date of experience: June 2, 2021
New Jersey
2 reviews
0 helpful votes
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Sandals
June 2, 2021

Generally very happy to have found these sandals at a more reasonable price but though they said new with tags, there is a weird black mark on the front of both sandals. I have sent the store a message without a response.

Date of experience: June 2, 2021
Arizona
1 review
0 helpful votes
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Tory burch bag
June 2, 2021
Updated review

Great website and great descriptions and information on all the product

Date of experience: June 2, 2021

Great website
May 23, 2021
Previous review

Great website

Date of experience: May 23, 2021
California
1 review
0 helpful votes
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This experience was easy and fast. Order was placed and sent ontime.

Date of experience: June 2, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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