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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Thanks
June 30, 2021

Prompt service and good experience. I would purchase from her again.

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Great quality. Good service
June 30, 2021

Loved my purchase. Will be purchasing it again from this seller.

Date of experience: June 30, 2021
Pennsylvania
1 review
0 helpful votes
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Christian Dior Glasses
June 30, 2021

Once I purchased my order the merchant kept in touch with throughout the process. Loving my new glasses

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Excellent
June 30, 2021

Fast delivery of good product in perfect condition, as advertised.

Date of experience: June 30, 2021
Florida
1 review
0 helpful votes
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Bag
June 30, 2021

Awesome. Really enjoyed the experience. Thank you for everything.

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Just as promised
June 30, 2021

The bag was as pictured great deal I can't wait to make additional purchases. I was skeptical at first but this purchase convinced me

Date of experience: June 30, 2021
New Jersey
1 review
0 helpful votes
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Always amazing finds and expeditious shipping
June 30, 2021
Updated review

Delighted with Tradesy, its always exciting to peruse the website. Its affordable luxury.

Date of experience: June 30, 2021

Always amazing finds and expeditious shipping
June 30, 2021
Previous review

Delighted with Tradesy, its always exciting to peruse the website. Its affordable luxury.

Date of experience: June 30, 2021
Virginia
1 review
0 helpful votes
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I received my items faster than I expected. For additional security I was asked to sign for the package, which I very much appreciated!

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Expectations met
June 30, 2021

Soon after placing my order it was shipped to me
& the product was everything I expected :): )

Date of experience: June 30, 2021
Texas
1 review
0 helpful votes
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Very happy!
June 30, 2021

Fast and perfect! I received my item faster than expected and happy with the product!

Date of experience: June 30, 2021
Georgia
1 review
0 helpful votes
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Love!
June 30, 2021

I've never shopped through this website so I was kind of skeptical but I had a great experience. Absolutely love my new purse. Exactly as described.

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Beatiful item
June 30, 2021

The item I purchased was packaged perfectly and arrived in perfect condition. I'm very pleased

Date of experience: June 30, 2021
New Hampshire
1 review
0 helpful votes
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Fast easy and exactly what I ordered. I will continue to look and buy from this seller.

Date of experience: June 30, 2021
Iowa
1 review
0 helpful votes
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Sent wrong item
July 30, 2021

Seller sent me the wrong item, and now will not answer my messages

Date of experience: June 30, 2021
dev o. — Tradesy Rep
over a year old

Hi Sheryl,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described or they received the wrong item they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance requesting a return, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating

Florida
1 review
0 helpful votes
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Fast delivery
June 30, 2021

Brand new, perfect condition, packing and delivery was perfect as well

Date of experience: June 30, 2021
Florida
2 reviews
0 helpful votes
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Quick shipment and good prices
June 30, 2021

The prices are really great but what I didn't realize there were no returns.

Date of experience: June 30, 2021
Colorado
1 review
0 helpful votes
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Coach purse
June 30, 2021

The whole buying experience was awesome, I received the purse super fast, it is in great condition, even the coach tag still had the little plastic protector on it.

Date of experience: June 30, 2021
Texas
1 review
0 helpful votes
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Pink Prada
June 30, 2021
Updated review

Love tradesy! Great shopping experience, coupon and on time delivery of a quality bag!

Date of experience: June 30, 2021

Love tradesy!
November 25, 2020
Previous review

Love tradesy!

Date of experience: November 25, 2020
Minnesota
1 review
0 helpful votes
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The price was not right.
July 30, 2021

The tag on it says $1825 but It was sold for $2812

Date of experience: June 30, 2021
dev o. — Tradesy Rep
over a year old

Hi Taiwo,

We recently received your feedback and wanted to follow up with you!

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our Tradesy family to have, and extend our sincerest apologies for the inconvenience here.

We give sellers full autonomy when it comes to pricing out their items. That being said, we do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST to 3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there’s anything you’d like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment.

To us, your feedback is everything.

Maryland
1 review
0 helpful votes
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Dolce & Gabbana Pumps
June 30, 2021

Easy contact with seller, who offered good communication throughout our transaction and shipped my item quickly & securely. The pumps arrived in their original box in perfect condition.

Date of experience: June 30, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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