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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Great service!
July 1, 2021

Everything went well.
I had great experience with seller.
Thank you!

Date of experience: June 30, 2021
Massachusetts
1 review
0 helpful votes
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Azure ruffle cocktail dress
July 1, 2021

Delivered quickly, dress as described with tags attached!

Date of experience: June 30, 2021
Virginia
1 review
0 helpful votes
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I love it Thankyou
July 1, 2021

It was great Shipment was very fast and on time very excellent

Date of experience: June 30, 2021
Arizona
2 reviews
0 helpful votes
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Bow Pin
July 1, 2021

The brooch is just beautiful, just like the picture. Care was taken in the shipping.
Thank you

Date of experience: June 30, 2021
Missouri
2 reviews
0 helpful votes
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Gucci headband/scat
July 1, 2021

I spent lots of money on here and tried to use my $50 discount but for some reason it wouldn't allow me to use it

Date of experience: June 30, 2021
Texas
1 review
0 helpful votes
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Excepcional!
July 1, 2021

Excepcional! I loved my glasses! They arrived in time, good packaging and security.

Date of experience: June 30, 2021
Maryland
1 review
0 helpful votes
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Orange Gucci
June 30, 2021

My experience with Tradesy was awesome…
My disdain was more for the delivery company… FedEx website stated that my package requires a signature, however I was not given the opportunity to sign for my package and the driver signed for it spelling my last name wrong in the process… there was a car following the delivery truck… please make sure you make arrangements to pick up your package if you're not going to be home so no one steals your package, thankfully someone was home at my house to intercept the package.

Date of experience: June 30, 2021
Florida
1 review
0 helpful votes
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Love my purchase
June 30, 2021

My Trousseau mini is awesome! It looks brand new! Definitely recommend this seller!

Date of experience: June 30, 2021
New York
1 review
0 helpful votes
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First class!
June 30, 2021

Came on time, packed so beautifully and the product is fantastic. 5 stars!

Date of experience: June 30, 2021
Florida
1 review
0 helpful votes
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More than I had hoped for.
June 30, 2021

The tote is just beautiful and colors are even nicer than in the picture.

Date of experience: June 30, 2021
California
2 reviews
0 helpful votes
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Quick and easy.
June 30, 2021

Love my Chanel watch! Fit the description perfectly and was delivered quickly and with care.

Date of experience: June 30, 2021
Florida
1 review
0 helpful votes
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LV wallet
June 30, 2021

This is better then I thought! The pictures were great and the wallet is in amazing condition. The price was incredible!

Date of experience: June 30, 2021
Alabama
1 review
0 helpful votes
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Beautiful dress
June 30, 2021

Love the dress hoping it's able to be altered, otherwise I will have to return. This dress is absolutely beautiful though!

Date of experience: June 30, 2021
Washington
1 review
0 helpful votes
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Fast delivery
June 30, 2021
Updated review

Better website and better check-out than your competitors.

Date of experience: June 30, 2021

Better website and better check-out than your competitors
June 26, 2021
Previous review

Better website and better check-out than your competitors.

Date of experience: June 26, 2021
North Carolina
1 review
0 helpful votes
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Gucci shoes
June 30, 2021

Great experience and shoes are in excellent condition

Date of experience: June 30, 2021
Maryland
1 review
0 helpful votes
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Chloe bag
June 30, 2021

My daughters buy from you and wanted to get me a bag for my birthday

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Dg jeans
June 30, 2021

Great jeans, great price, fast delivery! Thank you!

Date of experience: June 30, 2021
New York
1 review
0 helpful votes
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Great product and seller!
June 30, 2021

Goods arrived faster than predicted and everything was mint condition

Date of experience: June 30, 2021
Virginia
1 review
0 helpful votes
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Original box
June 30, 2021

Loved item but disappointed not in original box. Send a message 3 days ago about box and no response yet

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Return
July 30, 2021

I really liked my purchase, however it came defective. I do not like the return process of having to submit lots of pictures.

Date of experience: June 30, 2021
dev o. Tradesy Rep
over a year old

Hi Donna,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery. I am happy to hear you are currently working with our Returns Team.

I can completely understand how frustrating the returns process can be, especially if photos are required in order to send the item back to us within a limited timeframe. We ask all of our buyers who are returning items to provide images regardless of the return reason. This is important because we need to establish the condition of the item prior to returning it. That way, if it is damaged during shipment or if the seller claims it has additional wear, we’ll know it happened during transit instead of while in your possession.

Regardless, we certainly appreciate your feedback! I will be sure to share it with our Returns team in hopes that we'll be able to use these opportunities to grow in the right direction.

If there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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