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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Legit
July 2, 2021

The item was as described. It was delivered properly and i am happy to have ordered from that site.

Date of experience: July 2, 2021
Pennsylvania
1 review
0 helpful votes
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In Love!
July 2, 2021
Updated review

Great service from start to finish! My seller was top notch and I will do business with her soon!

Date of experience: July 2, 2021

Great service!
June 26, 2021
Previous review

Great service!

Date of experience: June 26, 2021
Florida
1 review
0 helpful votes
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Just as described! Very pleased
July 2, 2021

Accurate description. Great communication from seller. Thank u!

Date of experience: July 2, 2021
New Jersey
1 review
0 helpful votes
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Good product
July 2, 2021

Thank you for good quality product and speedy delivery.

Date of experience: July 2, 2021
New York
1 review
0 helpful votes
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Good
July 2, 2021

I do not wish to write a review, all I wanted to do was verify that I indeed did receive the item. God bless

Date of experience: July 2, 2021
Tennessee
2 reviews
0 helpful votes
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Problems with return
August 1, 2021

Within an hour of receiving a purchased item, I started the return process including sending the required pictures to the email provided by Tradesy. No return label had been received after several days, so I got in touch with customer service. They said they couldn't find the pictures I sent, so I re-sent them. They confirmed receipt of the pictures and said I would receive a return label. Today is the deadline for returning the item, and I have still not received the return label.

Date of experience: July 2, 2021
dev o. — Tradesy Rep
over a year old

Hi Virginia,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

I can completely understand how frustrating the returns process can be, especially if photos are required in order to send the item back to us within a limited timeframe. While this is currently our policy, I will be sure to share your feedback with our Returns Team here. We're always looking for ways to improve, and this feedback you provided will help us in every way.

I am happy to see our Returns team was able to provide you with the prepaid shipping label. It is also available for you to print out by heading to your purchase page on your account: https://www.tradesy.com/your-purchases?page.

Again I am so sorry you had this experience, if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

New Mexico
1 review
0 helpful votes
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Sunglasses
July 2, 2021

Received my order very fast, On time, with no issues!

Date of experience: July 2, 2021
New York
2 reviews
0 helpful votes
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Just as expected
July 2, 2021
Updated review

Great experience so far and the product was just as expected. Unfortunately I am returning the item because I changed my mind but will definitely be buying another bag or 2 once my credit is issued.

Date of experience: July 2, 2021

So far so good
June 28, 2021
Previous review

So far so good.
Just ordered product.

Date of experience: June 27, 2021
Texas
1 review
0 helpful votes
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Great seller!
July 2, 2021

Item was as described and she even included a few goodies!

Date of experience: July 2, 2021
New York
1 review
0 helpful votes
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First purchase was Slow
July 2, 2021

Slow to get shipped out. It was advertised delivery by June 27-29th. I ordered Wednesday the 23rd. It arrived yday 7/-. I specifically asked if there was any way for it to get shipped ASAP as it was my wife's birthday 6/29. Thurs/Fri went by and vendor still hadn't shipped out the purchase.

Date of experience: July 2, 2021
New York
1 review
0 helpful votes
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I Couldn't Be Happier
July 2, 2021

I was worried because the address had a different city, but I received my package without any problems!

Date of experience: July 2, 2021
Washington
2 reviews
0 helpful votes
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The promptly received my order. It was just what I'd been searching for. The seller included a small gift, which was an added touch. This was my first time using Tradesy and am very happy with it. Thank you!

Date of experience: July 1, 2021
California
1 review
0 helpful votes
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Celine python wallet
July 1, 2021

I love my wallet. Thank you Tradesy and Rebag for always selling beautiful bags at a discounted price.

Date of experience: July 1, 2021
Washington
1 review
0 helpful votes
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Earrings look shiny and pretty
July 1, 2021

I enjoy this pair of pretty Tory Burch earring, thank you!

Date of experience: July 1, 2021
Washington
1 review
0 helpful votes
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Everything went smoothly, quickly, with no problems.

Date of experience: July 1, 2021
Michigan
1 review
0 helpful votes
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Great!
July 1, 2021

Item as described. Great communication. VERY fast shipping.

Date of experience: June 30, 2021
Texas
1 review
0 helpful votes
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Tory Burch Handbag
July 1, 2021

It was a very pleasant experience. I will recommend to friends and family.

Date of experience: June 30, 2021
Washington
1 review
0 helpful votes
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A Little Musty
July 1, 2021

The shorts smelled like they had mildew on them. The size is fairly large for a 25, but they did end up fitting around my waist, the hips of the pants were larger than preferable.

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Smooth transaction
July 1, 2021

The product is as listed. The shipment is fast. I like the purchase experience.

Date of experience: June 30, 2021
New York
1 review
0 helpful votes
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Item received
July 1, 2021

Delivery was fast and accurate, love my item and the seller communicated well. Thank you again

Date of experience: June 30, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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