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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Beautiful!
November 18, 2021

Everything from start to finish was perfect! I received confirmation emails for each part of the process from order acceptance to shipping. The shipping was lightning quick and the bag was perfectly secured to avoid damage. Excellent experience!

Date of experience: November 17, 2021
Maryland
1 review
0 helpful votes
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Great condition - just like the photo
November 17, 2021

Dress arrived in literally two days from ordering it and it is gorgeous. Fits more like an eight than a six, but it should be alterable! Thanks for making me feel like a real life Cinderella!

Date of experience: November 17, 2021
New York
1 review
0 helpful votes
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This is it!
November 17, 2021

This is exactly what I wanted.
Nice blazer and it fits perfectly. It arrived neatly packaged :)

Date of experience: November 17, 2021
New York
3 reviews
0 helpful votes
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I finally have a Gucci bag.
November 17, 2021

Very good - I thought gold chain strap would be a little longer but all info was given in the description. I probably did not pay enough attention to that - I actually thought it would be a cross body bag which would be great - but I am ordering a blush pink leather strap to attach to the bag - in order to wear it cross body if need be.

Date of experience: November 17, 2021
California
1 review
0 helpful votes
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Canceled Order No Refund
December 17, 2021

I was very disappointed that the sale was canceled because the site owner made a pricing error... but that was not terrible enough the funds that took only seconds to remove still has not been placed back on the card. The negativity review will be posted to tradesy and online. I am beyond frustrated. I made the purchase as the item showed listing price of two hundred dollars plus now I'm without my funds and it is no fault of mine.

Date of experience: November 17, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so sorry to hear that your seller had to cancel your order and that you are having trouble locating your refund. We encourage sellers to keep an up-to-date closet and remove items that are not available. However, we give sellers an option to cancel in situations where they have made a mistake in their listing.

We understand this has not been the best experience. This transaction should show on your online statement within 3-5 business days (if not sooner). Tradesy may appear as RECYCLEDINC, so please keep your eye out for that.

If you are not able to locate your refund or have any further questions, please do not hesitate to reach out to us. You can call us at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our friendly specialists would be happy to help further. Additionally, we can be reached via email at [email protected] 7 days a week.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Florida
1 review
0 helpful votes
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Citizen Watch
November 17, 2021

I'm a very satisfied customer & the watch is exquisite. Thank- for your services.

Date of experience: November 17, 2021
New Jersey
1 review
0 helpful votes
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Great!
November 17, 2021

Shipped quickly and as described with a nice note.

Date of experience: November 17, 2021
Florida
1 review
0 helpful votes
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As advertised
November 17, 2021

Product was exactly as advertised. Very much recommended.

Date of experience: November 17, 2021
California
3 reviews
1 helpful vote
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Elsa Peretti -- classic Tiffany!
November 17, 2021

Received item ordered from overseas in good time. Packaged securely (bit of overkill there). Item as advertised, thank you gentlemen!

Date of experience: November 16, 2021
Washington
1 review
0 helpful votes
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Fendi sandals
November 17, 2021

Fast shipping and great seller. I love the sandals but unfortunately it's small for me... its not true to size..

Date of experience: November 16, 2021
Pennsylvania
1 review
0 helpful votes
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Shopper
November 17, 2021

Easy quick, the price dropped after I made the purchase,

Date of experience: November 16, 2021
Wisconsin
1 review
0 helpful votes
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Not as nice as pictured
December 17, 2021

Over priced and not worth it. Wish

I didn't spend the money.

Date of experience: November 16, 2021
dev o. — Tradesy Rep
over a year old

Hi Lynetta,

We recently reviewed your feedback and wanted to follow up with you, we hope this message finds you well!

We are so terribly sorry to hear your purchase with us didn't work out. We do our best to support buyers in their shopping endeavors by offering the ability to request a return, which it looks like you've already done! Please know you can always request a return within the return timeframe, and should you have any difficulty, or if you'd like any further insight, you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there’s anything you’d like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment.

To us, your feedback is everything.

Virginia
1 review
0 helpful votes
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Wallet
November 17, 2021

Awesome wallet, it came in right time, and it is what was pictured when purchased. Thanks!

Date of experience: November 16, 2021
New Hampshire
1 review
0 helpful votes
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Dooney purse
November 16, 2021

Excellent condition, arrived on time, very happy with purchase

Date of experience: November 16, 2021
Georgia
1 review
0 helpful votes
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Great Experience!
November 16, 2021

I was looking for a Coach Tate 18 Crossbody but didn't want to pay full price at the Coach Store. I had heard from an IG influencer that Tradesy was really a good avenue for handbag purchases. I found the experience to be worth it. The bag was in excellent condition!

Date of experience: November 16, 2021
Alabama
1 review
0 helpful votes
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Happy w my purchase
November 16, 2021

On time delivery, well packaged, and products as advertised.

Date of experience: November 16, 2021
Utah
1 review
0 helpful votes
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Louis Vuitton
November 16, 2021

It was cheaper but they are ordered from Japan which made me a little nervous. Overall good but it is smelly why is that?

Date of experience: November 16, 2021
Massachusetts
1 review
0 helpful votes
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Great Gucci
November 16, 2021

Fantastic Seller beautiful boots they were perfect!

Date of experience: November 16, 2021
Michigan
1 review
0 helpful votes
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Beautiful!
November 16, 2021

Perfect transaction! Thanks so much! My bag is even more stunning in person!

Date of experience: November 16, 2021
Florida
1 review
0 helpful votes
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Lovin' Louis
November 16, 2021

Lovely, I love your items! Awesome Louis!. Y'all have great things!

Date of experience: November 16, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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