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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Great transaction
November 19, 2021

I absolutely love these Gucci shoes thank you so much

Date of experience: November 18, 2021
California
1 review
0 helpful votes
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Good
November 19, 2021

Item delivered on time. Condition of item is good. It's very likely that the Coach handbag may be a fake one. Definitely not the real brand.

Date of experience: November 18, 2021
Illinois
2 reviews
0 helpful votes
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Better than pictures!
November 19, 2021

Love it. Better than pictures and description. Great condition looks amazing!

Date of experience: November 18, 2021
Illinois
1 review
0 helpful votes
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Excellent
November 18, 2021

Item came as advertised. Delivered quickly. Be a great gift! Thanks.

Date of experience: November 18, 2021
Virginia
1 review
0 helpful votes
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Boots arrived in time but product looks different than in pictures, and for a pair of (new) expensive gucci boots, they are not comfortable, leathery soft either. Disappointed with the product.

Date of experience: November 18, 2021
Oklahoma
1 review
0 helpful votes
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Coach Selena X Purse
November 18, 2021

Arrived and I was pleased that it was wrapped very well and in a box. One crystal was missing on the purse which was very dissapointing. Everything else was in perfect condition.

Date of experience: November 18, 2021
Texas
3 reviews
0 helpful votes
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Great bag
November 18, 2021

Excellent, bag was as described. Great response to all questions

Date of experience: November 18, 2021
Pennsylvania
1 review
0 helpful votes
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Perfect
November 18, 2021

Fast delivery when requested and the products are beautiful. Will buy again from seller thank you!

Date of experience: November 18, 2021
Ohio
1 review
0 helpful votes
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Perfect Christmas Gift!
November 18, 2021

Love it! You had just what I wanted for my sister!

Date of experience: November 18, 2021
Texas
1 review
0 helpful votes
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Perfect
November 18, 2021

Best shopping experience. The product was in perfect condition, and Seller is great!

Date of experience: November 18, 2021
Pennsylvania
1 review
0 helpful votes
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Seemless
November 18, 2021

Transaction went smoothly, seller was very courteous.

Date of experience: November 18, 2021
Connecticut
2 reviews
0 helpful votes
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Super cool (yet cozy) coat!
November 18, 2021

Great jacket; super stylish and toasty warm. Excellent condition! Shipped in a jiffy, too. Very pleased!

Date of experience: November 18, 2021
Tennessee
1 review
0 helpful votes
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Perfect!
November 18, 2021

I've never used Tradesy before and was a bit nervous. However, Im glad I tried it- a great success!

Date of experience: November 18, 2021
Pennsylvania
1 review
0 helpful votes
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Gucci Glasses
November 18, 2021

Love the Gucci sunglasses! Great price and fast shipping!

Date of experience: November 18, 2021
Louisiana
1 review
0 helpful votes
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Brand new Burberry trench coat
November 18, 2021

Brand new with tags as described. Fast shipping and truly an amazing coat!

Date of experience: November 18, 2021
Florida
1 review
0 helpful votes
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Prada shoes were perfect
November 18, 2021

The seller was extremely helpful and very communicative. Item was exactly as described! Extremely happy with the purchase

Date of experience: November 18, 2021
Maryland
1 review
0 helpful votes
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Red Bottom Shoes
November 18, 2021

My experience with Sherley was outstanding!
I greatly appreciate your chatting with me, albeit this being my first time using Tradesy.

Date of experience: November 18, 2021
New York
1 review
0 helpful votes
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Too big and uncomfortable
December 18, 2021

Too big and not looks brand new... and shoe also doesn't have any serial number amd stamps...

Date of experience: November 18, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so incredibly sorry the item you received wasn't what you were expecting. We know that must have been disappointing.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return for inaccurate or inconsistent listing details within 4 days of delivery.

If you need assistance with requesting a return please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-1 PM PST, and any of our friendly specialists would be happy to help further.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

New York
1 review
0 helpful votes
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Good heart it to everyone else
November 18, 2021

Experience was very friendly, Very professional And knowledgeable.

Date of experience: November 18, 2021
Colorado
1 review
0 helpful votes
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Gucci glasses
November 18, 2021

These arrived before I even expected them to! I was replacing the ones stolen from me. Exactly the same.

Date of experience: November 17, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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