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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Not Like New
November 20, 2021

Product was sold as like new. A like new product should be exactly that like new. The actual product looks good I would consider it to be in great condition. Where the product fails for me is in the presentation / packaging. I received a $1000 purse wrapped in bubble wrap inside a regular box. No paperwork, no manufactures box nothing to even authenticate the product as legitimate. I am reaching out to the manufacture to confirm the legitimacy of this item as we speak.

Date of experience: November 20, 2021
New York
2 reviews
0 helpful votes
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Excellent service&the seller was great with communication
November 20, 2021
Updated review

After I purchased boots they were on sale lower price I contacted tradesy I was giving credit for my next purchase

Date of experience: November 20, 2021

Didn't recieve promise discount on 1st purchase
December 15, 2021
Previous review

Didn't recieve promise discount on 1st purchase

Date of experience: November 14, 2021
Oklahoma
1 review
0 helpful votes
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Excellent
November 20, 2021

Received my item on timely manner. My experience shopping in Tradesy was good

Date of experience: November 20, 2021
Ohio
1 review
0 helpful votes
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~~JUST A THANK YOU NOTE\(^-^)/
November 20, 2021

Thanks, a pleasure doing business with you! ***** Excellent seller! O(_)O

Date of experience: November 20, 2021
Connecticut
1 review
0 helpful votes
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I have nothing but great things to say
December 20, 2021

I love everything I have ordered from this company I will continue to purchase from them

Date of experience: November 20, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with us thus far!

If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Ohio
1 review
0 helpful votes
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Excellent
November 20, 2021

Item just as described and shipped quick! Got a great deal on this dress!

Date of experience: November 20, 2021
Tennessee
1 review
0 helpful votes
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Beautiful Vintage Bag
November 20, 2021

Great shopping experience. I had been looking all over for this vintage fendi handbag. I found it at a great price.

Date of experience: November 19, 2021
Pennsylvania
1 review
0 helpful votes
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Awesome
November 20, 2021

Beautiful Burberry wrap! Came in good time. New and perfect.

Date of experience: November 19, 2021
Texas
1 review
0 helpful votes
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The process was very smooth. Shipping was so great and fast as expected

Date of experience: November 19, 2021
Illinois
1 review
0 helpful votes
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Great purse
November 20, 2021

Great experience love the purse. It cam on time absolutely no problems.

Date of experience: November 19, 2021
Colorado
1 review
0 helpful votes
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Gorgeous scarf
November 19, 2021

Thank you so much I love my scarf and super fast shipping.

Date of experience: November 19, 2021
New Jersey
1 review
0 helpful votes
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Fast and easy got the merchandise earlier then expected

Date of experience: November 19, 2021
Georgia
2 reviews
0 helpful votes
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Easy & Great Prices
November 19, 2021

Easy shopping experience and got a great deal on boots from a shop i never would have found otherwise.

Date of experience: November 19, 2021
New York
1 review
0 helpful votes
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Great
November 19, 2021

Great experience. The seller was very helpful and answered all of my questions.

Date of experience: November 19, 2021
California
1 review
0 helpful votes
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Todd's shoes
November 19, 2021

Todd's shoes as described & perfect, fast ship too

Date of experience: November 19, 2021
California
1 review
0 helpful votes
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Chanel bag
November 19, 2021

My first time purchasing and the transaction went very well. Great communication and quick delivery. I would definitely purchase again.

Date of experience: November 19, 2021
New Jersey
1 review
0 helpful votes
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Perfect
November 19, 2021

5 stars perfect experience will purchase from again

Date of experience: November 19, 2021
California
1 review
0 helpful votes
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Shoe Is Amazing
November 19, 2021

The shoes were fairly priced, brand new in the box and shipped very fast. I would buy it again!

Date of experience: November 18, 2021
Georgia
1 review
0 helpful votes
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Great jewelry received!
November 19, 2021

Fast and just as advertised! Great packaging too! Thank you

Date of experience: November 18, 2021
Illinois
1 review
0 helpful votes
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Loubouton boots
December 19, 2021

It took longer than I expected for my item to be shipped, but I am very happy with the boots.

Date of experience: November 18, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the trouble with your delayed order! We give our sellers a maximum period of 10 days to ship, including providing the buyer with an active tracking that shows activity.

Where we have seen tracking delays become more common due to the pandemic, it is still not the experience we want our buyers to have. We sincerely apologize for the inconvenience this has caused you.

In the future, do know that if you'd like an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller for an update. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM - 3 PM PST.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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