logo

Tradesy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Tradesy

Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Amber O.
Unfollow Amber O.
Share Review
Report Review

Purchase
November 25, 2021

Seller was great about describing the item prior to purchase.

Date of experience: November 25, 2021
Arizona
1 review
0 helpful votes
Follow Metje P.
Unfollow Metje P.
Share Review
Report Review

Happy to discover Tradesy
November 25, 2021

I tried to find booties and could not find them anywhere until I discovered Tradesy.
Found the exact size and color that i was looking for.
They were not refundable but last year I bought the same bootie in the size in a different color that fit me perfectly.
So no problem.
Very happy with the service and also the price.

Date of experience: November 24, 2021
California
1 review
0 helpful votes
Follow Tara X.
Unfollow Tara X.
Share Review
Report Review

Beautiful!
November 25, 2021

The seller delivered boots and was very communicative

Date of experience: November 24, 2021
Florida
2 reviews
0 helpful votes
Follow Scott L.
Unfollow Scott L.
Share Review
Report Review

These Christian Louboutin peep toe pumps were exactly what I was looking for and the price was more than fair with savings of nearly 70% retail price! The condition of these shoes other than the expected wear on the bottom is minimal, requiring a bare minimum of restoration to get them near new condition as they will be a present to my wife. I am sure she will love them.

Date of experience: November 24, 2021
California
2 reviews
0 helpful votes
Follow Shay X.
Unfollow Shay X.
Share Review
Report Review

Tradsey is slow to ship packaging
November 25, 2021

Slow to ship seller packaging so she sent it anyway. OK so it was a holiday the day before but it's over and the turkey is eaten. What's the hold up on Tradsey side to send it to the seller. Poor customer service on Tradseys part. My seller sent it without the fancy shamcy box.

Date of experience: November 24, 2021
California
1 review
0 helpful votes
Follow ewass X.
Unfollow ewass X.
Share Review
Report Review

Happy with purchase
November 25, 2021

Fast shipping, item as described in writing and in pictures.

Date of experience: November 24, 2021
Arizona
1 review
0 helpful votes
Follow Cheryl C.
Unfollow Cheryl C.
Share Review
Report Review

Always a smooth transaction.
November 25, 2021

Easy transactions and quick shipping. To date no issues with purchases

Date of experience: November 24, 2021
Arizona
1 review
0 helpful votes
Follow diane T.
Unfollow diane T.
Share Review
Report Review

Givenchy Pandora mini wristlet
November 25, 2021

This was a very good purchase for me, I was looking for Pandora wristlet and found this one and it is in perfect condition just like new, just as described!

Date of experience: November 24, 2021
New York
1 review
0 helpful votes
Follow Jaclyn K.
Unfollow Jaclyn K.
Share Review
Report Review

Beautiful Balmain Bag
November 24, 2021

Excellent! Bag is just a described and was shipped fast

Date of experience: November 24, 2021
Texas
2 reviews
0 helpful votes
Follow Donna K.
Unfollow Donna K.
Share Review
Report Review

Michael Kors Watch
November 24, 2021

Was ordered for Xmas gift and was exactly what I was looking for. Received it within several days.

Date of experience: November 24, 2021
California
1 review
0 helpful votes
Follow Barbara V.
Unfollow Barbara V.
Share Review
Report Review

Great first experience!
November 24, 2021

My first time here and my first purchase with Tradesy it's gone smooth and easy I'm nervous because I want this item to fit but if it doesn't I hope I can return it.

Date of experience: November 24, 2021
Florida
1 review
0 helpful votes
Follow Shmee D.
Unfollow Shmee D.
Share Review
Report Review

Louis Vuitton Tote
November 24, 2021

Very happy to have taken this Louis tote to an outside authentication process and it passed. Can't wait to give it to my mom for Christmas.

Date of experience: November 24, 2021
Maryland
1 review
0 helpful votes
Follow Gregory B.
Unfollow Gregory B.
Share Review
Report Review

Seller.
December 24, 2021

I brought a pair of red bottoms listed as new with a tag. Once I finally got them they were used with scraps on them and new tags. I returned them the next morning.

Date of experience: November 24, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery. We are happy to see you are currently working with our Returns Team.

Returns take approximately 5-7 days to process once the item is delivered to Tradesy HQ. Our Returns and Authentication Team will carefully review your item and then send a detailed email once it’s complete.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

Maryland
1 review
0 helpful votes
Follow Ishmael O.
Unfollow Ishmael O.
Share Review
Report Review

Perfect
November 24, 2021

So simple fast and easy received my confirmation quickly as well

Date of experience: November 24, 2021
Indiana
1 review
0 helpful votes
Follow Annette S.
Unfollow Annette S.
Share Review
Report Review

Beautiful purchase!
November 24, 2021

Amazing Quality of product! Shipping was so fast too! Excited to wear my new purchase, love these!

Date of experience: November 23, 2021
Arizona
1 review
0 helpful votes
Follow Elle D.
Unfollow Elle D.
Share Review
Report Review

The handbag is very nice. As shown in pictures and as described. Even the very very minor imperfection is hardly noticeable in person. The seller did communicate with me but was vague about the delivery timeline. It arrived 4 days after the timeframe. Overall I'm pleased with the actual purchase but the delay was an inconvenience as I planned to use it all weekend for a trip and had to juggle my schedule for delivery.

Date of experience: November 23, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the trouble with your delayed order! We do give our sellers a maximum period of 10 days to ship, including providing the buyer with an active tracking that shows activity.

Where we have seen tracking delays become more common due to the pandemic and holiday season, it is still not the experience we want our buyers to have. We sincerely apologize for the inconvenience this has caused you.

In the future, if you'd like an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller for an update. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM - 3 PM PST.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Texas
2 reviews
0 helpful votes
Follow Renda E.
Unfollow Renda E.
Share Review
Report Review

Right on time
November 23, 2021

Greatness- I love my new work baby.
Orange makes me happy!

Thank you

Date of experience: November 23, 2021
Belgium
1 review
0 helpful votes
Follow Kennetha G.
Unfollow Kennetha G.
Share Review
Report Review

Quick Delivery and Good Product
November 23, 2021

I received my item quickly, and then verified its authenticity at a local Coach store. Everything was good.

Date of experience: November 23, 2021
Pennsylvania
1 review
0 helpful votes
Follow Katie Y.
Unfollow Katie Y.
Share Review
Report Review

Great!
November 23, 2021

Great experience all around, would order from Tradesy again.

Date of experience: November 23, 2021
South Carolina
1 review
0 helpful votes
Follow Christina B.
Unfollow Christina B.
Share Review
Report Review

Fast service
November 23, 2021

Beautiful bracelet and great customer service. Item was exactly as pictured and I am grateful to have as promised for the Holidays.

Date of experience: November 23, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos