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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Louis Vuitton Speedy Nano
November 27, 2021

Bag is adorable and so well maintained. Love this vintage piece!

Date of experience: November 26, 2021
Florida
1 review
0 helpful votes
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Fendi frames
December 27, 2021

I received a different color frame then I ordered.
Thanks

Date of experience: November 26, 2021
dev o. Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so incredibly sorry the item you received wasn't what you were expecting. We know that must have been disappointing.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return for inaccurate or inconsistent listing details within 4 days of delivery.

If you need assistance with requesting a return please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our friendly specialists would be happy to help further. Alternatively, you can email us at [email protected].

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Maryland
2 reviews
0 helpful votes
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Love my shoes
November 26, 2021

I had many questions an wanted a lower price. Seller was very helpful and responded in a timely manner! Shoes came as described

Date of experience: November 26, 2021
Virginia
1 review
0 helpful votes
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Gucci Sunglasses
November 26, 2021

Very good. The site was easy to use and the seller was terrific.

Date of experience: November 26, 2021
Georgia
1 review
0 helpful votes
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Michael Kors Wallet
November 26, 2021

Great communication and my item was as described! This is going to be a great Christmas gift for my SO! Thank you!

Date of experience: November 26, 2021
Minnesota
1 review
0 helpful votes
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Great
November 26, 2021

Great service! Also, item can't exactly as described.

Date of experience: November 26, 2021
Texas
1 review
0 helpful votes
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Love the shoes!
November 26, 2021

In love with my purchase! The shoes are in perfect condition as described by seller.

Date of experience: November 26, 2021
Florida
1 review
0 helpful votes
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Perfect!
November 26, 2021

Exactly what I wanted! Shipping was a bit slow but all I all I'm happy!

Date of experience: November 26, 2021
Missouri
1 review
0 helpful votes
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Love the shoes!
November 26, 2021

Fast delivery and a great product, I can't wait to wear my new shoes!

Date of experience: November 26, 2021
California
1 review
0 helpful votes
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Arrive on time.
November 26, 2021

Love it. Thanks for the beautiful wallet and speedy arrival

Date of experience: November 26, 2021
Illinois
1 review
0 helpful votes
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Great Price
November 26, 2021

Great price and fast shipping thank you very much.

Date of experience: November 26, 2021
California
2 reviews
0 helpful votes
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Nice Condition and Fast Delivery
November 26, 2021

The bag was well packed. The condition is exactly like it described. Super fast delivery. Very satisfying purchase.

Date of experience: November 26, 2021
Illinois
2 reviews
0 helpful votes
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Amazing bag!
November 26, 2021

Bag is so beautiful and I'm very happy with the purchase

Date of experience: November 26, 2021
New Jersey
1 review
0 helpful votes
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Tiffany bracelet
November 26, 2021

Just what I wanted! However the small Tiffany tag is missing next to the clasp.The ring to hold it is present but not the tag

Date of experience: November 26, 2021
Florida
1 review
0 helpful votes
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Botas
November 26, 2021

Muy lindas pero desafortunadamente me quedaron pequeñas …. Q lastima porque están bellas

Date of experience: November 26, 2021
North Carolina
1 review
0 helpful votes
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Enjoy shopping on this site for authentic items
I've purchased a Louis Vuitton handbag on this site and was very pleased with my purchase

Date of experience: November 26, 2021
Ohio
1 review
0 helpful votes
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LV backpack
November 26, 2021

Positive. Will shop again. Great selection to choose from

Date of experience: November 26, 2021
Arizona
1 review
0 helpful votes
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Louboutin 100 Kate Heels
November 25, 2021

Communication between the seller and myself was a little off but after Tradesy reassured me the seller was one of their top sellers, I immediately felt better. The shoes look brand new! Almost like they were straight from the store! I am very pleased with my new shoes and at such a great price, you can't beat that.

Date of experience: November 25, 2021
Massachusetts
1 review
0 helpful votes
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Thank you!
November 25, 2021

Just as expected and faster! I appreciate how fast it came. Exactly as described. Got to me in less than a week.

Date of experience: November 25, 2021
Maryland
1 review
0 helpful votes
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Love these shoes
November 25, 2021

The size is perfect, except not with thick socks. And the design is a unique Nike style - I won't see myself coming and going. Glad I bought these!

Date of experience: November 25, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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