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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Burberry Card Holder
December 10, 2021

Tradesy was involved in the process to ensure authenticity and accuracy of the order. The item was received and just as described!

Date of experience: December 10, 2021
New York
2 reviews
0 helpful votes
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Best discovery I found online
December 10, 2021

Love Tradesy I always find what I want I have never been disappointed with any purchase I made. Other places like this store are ok but Tradesy always has what I have looked for

Date of experience: December 10, 2021
Colorado
1 review
0 helpful votes
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Perfect!
December 10, 2021

Thank you for all your help and your services, very happy

Date of experience: December 10, 2021
Florida
1 review
0 helpful votes
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YSL bag
December 10, 2021

Fantastic experience with this seller. Bag is beautiful and exactly as described!

Date of experience: December 10, 2021
Washington
1 review
0 helpful votes
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Canadá goose jacket
December 10, 2021

Perfect. Very happy with my purchase and delivery. Just what I wanted.

Date of experience: December 10, 2021
Georgia
1 review
0 helpful votes
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As expected
December 10, 2021

Website was easy to navigate and place the order. Products were all in fairly good condition

Date of experience: December 10, 2021
Illinois
1 review
0 helpful votes
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Oakley watch
December 10, 2021

Item was just as listed an shipped very quickly and arrived ahead of time!

Date of experience: December 9, 2021
California
3 reviews
1 helpful vote
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LV wallet
December 10, 2021
Updated review

Very straight forward, pictures true to product received. Appreciate when text / emailed seller they responded back less than 24 hours.

Date of experience: December 9, 2021

Very straight forward, appreciate when text / emailed...
December 5, 2021
Previous review

Very straight forward, appreciate when text / emailed seller they responded back less than 24 hours.

Date of experience: December 5, 2021
Texas
1 review
0 helpful votes
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Super quick delivery!
December 10, 2021

My item was shipped out and received within 3 days of ordering during Christmas season AND while COVID-19 is going on! Pre-loved brands are a steal on here.

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Easy purchase
December 10, 2021

I was nervous since I had never heard of tradesy before. The purchase was easy and the delivery was fast. I'll be back.

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Item delivered and is in great shape
December 10, 2021

Item came a day later than indicated by fedex - not a problem for me though. Things look great and is in great condition.

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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"Gentle used"…. Ya right
January 9, 2022

I received my bag that said gentle used and it was anything but that. There was a hole by the zipper, half of the zipper was missing and there was no shoulder strap. I messaged the seller to cancel but got no response and now I have a bag that looks horrible.

Date of experience: December 9, 2021
dev o. Tradesy Rep
over a year old

Hi There,

We received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at t 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further. Additionally, we can be reached via email at [email protected] 7 days a week.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

New York
1 review
0 helpful votes
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Excellent, as all things should be.
December 10, 2021

Just as described and fast shipping. An A+ experience! Thank you.

Date of experience: December 9, 2021
District of Columbia
1 review
0 helpful votes
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First Time User
December 10, 2021

Overall, the shopping experience was good. Purchasing a designer purse is not my forte', but the site definitely made it easier.

Date of experience: December 9, 2021
North Dakota
1 review
0 helpful votes
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Tiffany
December 10, 2021

Good experience necklace is a bit smaller than expected but hoping for a trade in from seller

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Great product, fast shipping!
December 10, 2021

Thank you! Love the coat! Super fast shipping and great quality item

Date of experience: December 9, 2021
Georgia
1 review
0 helpful votes
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Extremely Satisfied!
December 10, 2021

This is my first experience with Tradesy and it ha s been very easy every step of the way!

Date of experience: December 9, 2021
California
4 reviews
0 helpful votes
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Fantastic!
December 10, 2021

It was my most expensive purchase yet but it was easy I knew it would be authentic and the shipping was so quick it was amazing! Wonderful seller! Will be buying from them again soon.

Date of experience: December 9, 2021
Pennsylvania
1 review
0 helpful votes
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Cute Package! Amazing skirt
December 9, 2021

Thank you Wen for well protecting the skirt in a cute Jellycat dust bag. I have been looking for this Joseph pleated skirt for so long but they were all sold out online. Luckily, I found it here and purchased it.

Date of experience: December 9, 2021
Georgia
1 review
0 helpful votes
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Described product perfectly
December 9, 2021

I didn't expect my Ray- Bans to arrive so promptly. Service was fast, accurately described and no kidding, they were NEW, although not described as such. Unfortunately, I must return or exchange these if
Possible, because they are too small for my face!

Date of experience: December 9, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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