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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Gucci purse
December 11, 2021

Easy to pay and quick delivery. I would purchase through app again.

Date of experience: December 11, 2021
Georgia
1 review
0 helpful votes
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Neat and well packaged.
December 11, 2021

Easy buy, discount code was excellent and came in handy. Thank you

Date of experience: December 10, 2021
Minnesota
1 review
0 helpful votes
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Fantastic customer service!
December 11, 2021

Thank you Megan for staying on top of everything and updating me on shipping delays. The jacket is absolutely beautiful! I love it!

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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Perfect Order
December 11, 2021

I ordered a pair of Alex Marie shoes, which I normally don't do online because of not being able to try them on first. To my surprise the fit was absolutely perfect and the shoes looked new. There was even a little gift and a thank you note. I will not hesitate on ordering from them again.

Date of experience: December 10, 2021
Nevada
2 reviews
0 helpful votes
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Necklace looks as beautiful in person as it does online. The experience was seamless from order to it's arrival.

Date of experience: December 10, 2021
Indiana
1 review
0 helpful votes
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Efficient
December 10, 2021

Went smooth and was sent out quick. Happy with the product

Date of experience: December 10, 2021
Wisconsin
1 review
0 helpful votes
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First Tradesy Experience
December 10, 2021

All went well with the buying experience. My concern is with the method of shipping provided by the seller. I realize this is not Tradesy's responsibility but the item was shipped USPS. The tracking was inconsistent at best. The actual delivery date was 3 days past the predicted date. The worst part was that the item was just left in the mailbox, despite the tracking stating 'left with an individual'. I assure you no individual received the item. The item was over $2k and I was nervous that if it did not arrive, no one would be accountable. If was stolen, there would be no way to track it. I prefer the security of fedex or UPS. Again, I realize Tradesy did not dictate the method of shipping but to assure that high dollar items, especially Holiday gifts that are time sensitive, perhaps they should. Thanks for letting me provide some input.

Date of experience: December 10, 2021
Wisconsin
1 review
0 helpful votes
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Bob Mackie dress
December 10, 2021
Updated review

I love Tradesy. It is so easy to use. Tradesy has the items I like.

Date of experience: December 10, 2021

Review
April 19, 2021
Previous review

Fast and easy to use. I found what I was looking for at Tradesy.

Date of experience: April 19, 2021

Fast and easy to use
April 13, 2021
Previous review

Fast and easy to use.

Date of experience: April 13, 2021
Texas
1 review
0 helpful votes
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Tradesy has been incredible!
December 10, 2021

Tradesy has been incredible! The staff has been very responsive, and timely. The quality of the material ordered was just as photographed and explained. I could not be more happy.

Date of experience: December 10, 2021
California
2 reviews
0 helpful votes
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The outside of the dress looks okay but the side seams of the dress lining are ripped pretty badly. ( This you can't really tell just by looking at the pictures online and it was not divulged. Who would think to ask about something that you can't see? Unfortunately, it is " Final Sale ".)

Date of experience: December 10, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We hope you are staying healthy and well. We just wanted to connect with regarding your recent feedback about the Anthropologie Large Round Rattan Shoulder Bag.

We are so beyond sorry the item was not in the condition you expected! This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here. Do know that if a Final Sale item you purchase is misrepresented by the seller, you can absolutely submit a Misrepresentation Claim within 4 days of delivery to be eligible for a refund.

When you have a moment please do not hesitate to reach out so we can assist you with this! You can call us at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our friendly specialists would be happy to help further. Additionally, we can be reached via email at [email protected] 7 days a week.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Colorado
1 review
0 helpful votes
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Great jeans!
December 10, 2021

Quick and easy shopping experience! I saw this great pair of jeans at a good price.

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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Leather one5one pants
December 10, 2021

Pants were an exact match of what I needed! So happy to have finally found them again!

Date of experience: December 10, 2021
North Carolina
1 review
0 helpful votes
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Louis Vuitton tote
December 10, 2021

Had a smooth transaction experience. Shipping was fast and seller wrapped package well.

Date of experience: December 10, 2021
California
1 review
0 helpful votes
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Perfect!
December 10, 2021

Item came just as described, well packaged and with a lovely note from seller.

Date of experience: December 10, 2021
Florida
1 review
0 helpful votes
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Dependable Vendor of Elite Products
December 10, 2021

We ordered a Louis Vuitton hand bag. It came within a few days, expertly wrapped, delivered by UPS with much advance notice. The hand bag, although used, is in perfect condition, like brand new. We could not be happier with Tradesy and our new hand bag.

Date of experience: December 10, 2021
Pennsylvania
1 review
0 helpful votes
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Good
December 10, 2021

Good price, delivered on time and in great condition. This one fit perfectly!

Date of experience: December 10, 2021
California
1 review
0 helpful votes
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Nice bag for wifey she will love it
December 10, 2021

Always great! Quick delivery just In time for Christmas

Date of experience: December 10, 2021
Massachusetts
1 review
0 helpful votes
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Earrings
December 10, 2021

This was a new experience for me, and I might do it again

Date of experience: December 10, 2021
New York
1 review
0 helpful votes
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Great find
December 10, 2021

Fast shipping great experience will buy again soon

Date of experience: December 10, 2021
California
2 reviews
0 helpful votes
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Great
December 10, 2021

Great seller and good communication. Easy sale and fast delivery

Date of experience: December 10, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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